These are just a few examples of what our customers had to say about O’Brien Garage Doors. These are real reviews from real customers posted on various review websites. We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.
…or see all of them across the country below.
BEST SERVICE CALL OF MY LIFE! TRUST THIS COMPANY AND DON’T BOTHER WITH COMPETITORS….YOU CAN’T GO WRONG!
Ernesto was very professional and I didn’t feel like I was getting taken advantage of…
iif I know why. Josh was tech for job. Polite and knows his job.
Doors sound brand new and was in and out in less than an hour.
Great work by Nathan!! Keep it up!!
Thanks for the great service.
The phone-connection Customer Service needs much improvement. They had my phone numbers reversed with my home and work. The first Installer had called my work number and left a Voice Mail that he had arrived and no one was home., ( I listened to this when I returned to work the next day). The Front Door was wide opened with a 50″ Exhaust Tube going out the Screen Door. I did not hear the Door Bell that the first Installer supposively rang due to the Exhaust Fan in the Bathroom where work was being done; hence forth the Exhaust Tube running out my Screen Door. The Installer made no attempts of knocking on the Screen Door or yelling to get anyone’s attention on the inside. I was sitting 55′ from the door the whole time, visually blocked by a small partition wall. Customer Service gave me a four-hour window for time, stating I would get a phone call 30′ before arrival. This did not happen with neither of the two Installers that came to my home. Overall I am satisfied and pricing was somewhat fair. Please re-educate your Customer Service Department.
Scheduled me the following morning. Received call prior to my technician arriving.
Tech was prompt, efficient, professional, and very courteous. He did a good test to ensure my door was performing reliably.
I strongly recommend O’Brian Garage Doors to anyone.
we need. Already told family member about them. Service was fast,
prices were fair. The service man was very nice, and knew what
he was doing.
I am very happy with the way everything worked out so well, and the courteousness of everyone with whom I interacted. I will definitely be recommending you to anyone who I know who needs a new garage door, opener, or service on an existing garage door/opener. Thank you for making a bad situation easier to handle. I feel that I really got my monies worth,
The automated notification system wasn’t terrific. Service was scheduled between 3p – 5pm. The automated call came in just before 5pm to notify that tech would arrive within 30 minutes and didn’t arrive until 7pm. I had to call in twice for updates. If system or representative could call with delays or updates, that would be better.
we are looking forward to having a new garage door installed this spring.
We chose Obrien’s because of the Irish name.
Keep up the good reputation!
Polite , courteous, professional casual talk as he works ,no snubbing, very explanatory on work needed to be done, and does give options on job needed to be done. Again ,he’s a keeper and represents O’Brian doors very well . I’m retired upper Mgmt. –
so with validity -You might consider making him an instructor,
your benefits could be great
him. He was on time, worked professionally and left no messes
behind. He had to go an extra mile to make my door work, but
he did it and I’m very pleased with the results.
We appreciate that kind of service.
Have the work done well.
Price is very reasonable
Jose called as planned and came right on time. He also was very friendly and professional. He showed me what went wrong with my garage door and gave me several options, along with the prices, in order to get my door back operational. Jose worked quickly and efficiently and I can almost swear that my door is better than new, now. Thank you, Jose.
I will recommend you guys every chance I have and I most certainly will call on you again if I ever have the need to repair or replace a garage door.
Thanks for being a great company!!
Bravo to your employees!
He did not try to convince me to just purchase a new one! He replaced the 50 worn out rollers with new rollers that operate so
quietly. He replaced a broken cable or two that was working on borrowed time! It had caused the door to be off the track, even!
He repaired the second door (less used) by replacing and tightening the heavy screws. He worked quickly and efficiently
the entire time. I will be having the seals on the base of the door replaced in brief visit tomorrow. He was temporarily out of
them on his truck. I am very pleased with the work he did, and I’m glad to mark that job off my list of “things to get done”!!
I will be recommending your company to anyone who needs
help with their garage doors. Thanks for a job well done!
It means a lot in this day and age when you can trust people!
did the work that needed to be done
happy with the everything
I thought Brent was very nice, explained everything to us and was very personable about it. We would recommend O’Brien garage door repair
Repaired and tested quickly with the lifetime springs.
service. The service tech knew I had a dr. appt. and he finished
with time to spare!!
I am a pessimist about service people, but they have made me an optimist.
Very very pleased with the Company from my first call to the end.
I highly recommend O’Brien Garage Door.:)
response the problem was diagnosed and fixed so I could make
an important meeting with time to spare. Jennifer was super in sending Andrew to my home right away. Kudos to both Jennifer
and Andrew for GREAT service
I recommend them!
Thank you for being a trusted business that I am comfortable calling on for future business.
We would not hesitate to use O’Brien in the future
I have and do recommend O’Brien to others.
you cant beat that comvination!
The service man , Chris, was very knowledgeable and completed the work in short order.