Customer Testimonials

These are just a few examples of what our customers had to say about O’Brien Garage Doors. These are real reviews from real customers posted on various review websites. We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

See our reviews by location here:
Atlanta | Austin | Baltimore | Chicago | Columbus | Dallas | Houston | Milwaukee | Minneapolis & St. Paul | Northern Virginia | San Antonio | Seattle

…or see all of them across the country below.

*****
Matt came out and he was very professional and patient with explaining the ends and outs of how the garage door works and what I can do to maintain it, so that it always works the way it should.
Catrina C.
2017-03-29
Service Area: Fort Worth-Arlington
*****
Could not be more pleased!! Repairmen Jim explained what needed to be done to fix our garage door properly. Will always use this company and request him
Ketonik
2017-03-29
Service Area: Houston
*****
Grant is wonderful he do his job perfectly he is very professional man thank you Grant
Ahmad M.
2017-03-28
Service Area: Houston
*****
I thought my garage door was completely done, but Kevin came through and worked his magic! He saved me from having to buy a brand door! He is an excellent technician!
Stephen W.
2017-03-25
Service Area: San Antonio
*****
Nick was very informative, polite and knowledgeable. He performed quality work efficiently.
Mike B.
2017-03-24
Service Area: Baltimore
*****
It was world class the guy came in explained to me what i needed at why i will recommend this to all my friends
Ronald H.
2017-03-24
Service Area: Fort Worth-Arlington
*****
Nick came to my house today and did a great job. He explained everything and fixed my problem. I would recommend them.
Dottie G.
2017-03-23
Service Area: Baltimore
*****
Tim was on time and provided a good assessment of my 20 year old garage door during a maintenance call. He replaced the spring, rollers, lubed and aligned the chain and tracks all in less than 30 minutes. Great job at a low cost! Tom in Frisco
Tom F.
2017-03-17
Service Area: Dallas
*****
New to this Yelp thing and new to repairs on a home as we are new homeowners but wanted to come share my opinion. Called for a tune-up last week as they had advertised and the tech Jim came out and did just that! He was very accommodating and informed us about all the ways to keep the garage door in great working order over the years (lubrication etc.) Thank you!
Jessie D.
2017-03-14
Service Area: Seattle
*****
Kevin Holland and his assistant/wife from O’Briens Garage Doors was incredible. Kevin came in explained what was wrong and what we needed. And then answered questions as he went along…EXCELLENT SERVICE PROVIDER!!! Kevin is such a great representative for O’Briens. I feel this is a GREAT company. they completed it quickly, helped me get all the openers and keypad programmed. this was a incredible experience and I WILL USE O’Briens again
George D.
2017-03-12
Service Area: San Antonio
*****
Technician CJ arrived promptly and got to work. He had everything fixed and the garage door working perfectly in a reasonable amount of time. This was the third time we have called O’Brien.
Bob D.
2017-03-07
Service Area: Houston
*****
Great service! Technician Matt was courteous, knowledgeable & repaired our garage door very quickly! Great work Matt & Obrien Garage Doors!
Jeffrey W.
2017-03-07
Service Area: Fort Worth-Arlington
*****
Used O’Brien’s because of a coupon in Valpak. With all the competition, I’m so glad I chose O’Brien! They were able to get a technician to my home the same day, and Matt was amazing! He was transparent and honest and did a great job. Will definitely use O’Brien again and recommend you do too!
Kristi W.
2017-03-06
Service Area: Fort Worth-Arlington
*****
One if my garage door cables broke on a Friday afternoon. I had received a coupon in the mail for O’Briens. I made a call and Kevin arrived within 1 hour. The technician, Kevin saw the problem, explained my options with a quote for each option. He and his partner fixed the broken door and tuned up the other door in under 2 hours. Kevin was very good at explaining the options, giving me a military/senior discount and accepting coupon. This the second time I have used O’Briens and willbe using them again in the future. Thanks Kevin for the great service.

William S.
2017-03-04
Service Area: San Antonio
*****
Installer Jeremy did an outstanding job for us. Professional, friendly and quick. Job well done.
Dan M.
2017-03-03
Service Area: Seattle
*****
Recd flier in the mail and called for service. Nick Came to house and recommend replacing springs. Wood doors are 15 years old and too heavy for old springs. Nick came back at appointed time , did a very good job and cleaned up I am very happy with the service
Jay W.
2017-03-01
Service Area: Baltimore
*****
Immediate response and great service. Our technician, CJ, was great to work with.
Brenda
2017-02-25
Service Area: Houston
*****
Technician was very knowledgeable and provided excellent repair service for my garage door. I appreciated the work he did and the knowledge he displayed to repair my garage door. The work he did was excellent and the cost was reasonable!
Cheryl G.
2017-02-25
Service Area: Minneapolis-St. Paul
*****
Donald was super fast and got it fixed quickly
Tabitha M.
2017-02-24
Service Area: Houston
*****
Tim immediately diagnosed the problem(s) my door was having. This, after another company botched the job and did virtually nothing. He was fast, courteous and explained everything in great detail. The door works perfectly now. Will definitely be using O’Brien Doors exclusively from now on.
David K.
2017-02-24
Service Area: Fort Worth-Arlington
*****
Honest people and great customer service, I highly recommend them
Nsane G.
2017-02-22
Service Area: Chicago
*****
We had to have the garage door opener replaced. Jeremy was very pleasant to work with. He explained the types available, the cost, and how long it would take. He had all the parts available to do the work. He also explained how often the garage door needed to be lubed. Other companies who had worked on our garage door had told us that before. We really enjoyed having Jeremy do the work and would ask for him by name next time we need any garage door maintenance done. Five stars and two thumbs up!!
Carol T.
2017-02-21
Service Area: Seattle
*****
Amazing. Professional, on time, personable. Seems like not only a great guy but also an amazing worker.
Robert H.
2017-02-15
Service Area: Fort Worth-Arlington
*****
John did an excellent job. He was friendly and fast.
LaDonna F.
2017-02-07
Service Area: Fort Worth-Arlington
*****
Called for emergency service and Nick arrived the same day. Nick diagnosed the problem, corrected it and performed a complete overhaul of the system before leaving well into the evening. It was the first time I used O’Brien and I now consider them my go-to provider.
Dwight D.
2017-02-03
Service Area: Baltimore
*****
Company was efficient and Nick did a great job
Bruce B.
2017-02-01
Service Area: Baltimore
*****
My garage spring broke and I couldn’t open the garage. They came out the same day within a couple hours of my call. Very responsive, fast, and reasonably priced. Would definitely use their services again.
Kate L.
2017-01-31
Service Area: Minneapolis-St. Paul
*****
Sunday evening, garage track snapped off at the bolt. Called Kyle to schedule the repair and he offered to schedule same day service! I chose to get it done Monday, and the repair was done by Tim. He was on time and got it fixed. Both Kyle and Tim, were courteous, and true professionals in the way they spoke and worked
mfatehdin
2017-01-30
Service Area: Fort Worth-Arlington
*****
Great service. Very professional. Would definitely use again
Person G.
2017-01-23
Service Area: Fort Worth-Arlington
*****
Fast and friendly service, with reasonable cost.
William O.
2017-01-22
Service Area: Fort Worth-Arlington
*****
Lots of negative reviews on here, maybe they’re valid. I, however had a great experience, the technician Jeremy came by and fixed my problem then and there within an hour. I guess I can’t be certain if I got overcharged but I feel like it was a fair quote.
Vasilica O.
2017-01-20
Service Area: Seattle
*****
The installer, Tim, was prompt, professional and personable. He diagnosed the problem immediately, made the repairs, then tested and adjusted the door until it operated flawlessly.
Ogden B.
2017-01-16
Service Area: Fort Worth-Arlington
*****
Jeremy was out to fix our garage door after it stuck 1/2 way open and we backed into it. He responded quickly, at the time he said he would be there, and did a great job at a reasonable price.
Lorna B.
2017-01-16
Service Area: Seattle
*****
Called for service on a Saturday and was able to get same day repair. Matthew was very pleasant to work with and repaired my opener in a very short time. Highly recommend this Technician.
James B.
2017-01-14
Service Area: Fort Worth-Arlington
*****
Spring broke at 9:45 PM, I could not lift our double garage door, and we knew the kids had to be out the door to school by 7:15 AM or they’d be late. I first dialed my Father-In-Law about coming over to help me get the door up to get one car out for the next morning, but changed my mind and just called O’Brien Garage Doors, whose sticker and phone number we have stapled to the wall next to the garage door button, from their last visit, many years ago. They answered at almost 10 PM at night! They said they could be there at 8 AM…I explained out 7:15 AM dilemma…they put me on hold and then came back and said they’d have a guy there at 7:00 AM! He showed up at 6:40 AM – – – I was VERY thankful! And I swear his work was fast and efficient and the door was open and working with time to spare – – – wife and kids rolled out the door to school right on time! Thank you O’Brien team! 7 total. Spot on!
Jeff
2017-01-12
Service Area: Fort Worth-Arlington
*****
Our garage door electronic device was not working. Called O’Brien who installed our garage doors, came out a fixed the problem but also did a health check. Week later key pad failed, scheduled appointment on Saturday – installed new keypad, in and out in 30 minutes
Kathy S.
2017-01-07
Service Area: Seattle
*****
The technician Tim was great. He answered all my questions and gave me information on what to watch for in the future. I was very pleased with the service.
Linda P.
2017-01-05
Service Area: Fort Worth-Arlington
*****
One of my big springs broke unexpectedly on Saturday afternoon of a holiday weekend with my car inside my garage. O’Brien was one I’d seen ads for and a live person answered the phone. Said a tech could come between 4 and 6; then confirmed his arrival on the early side. James was very polite, knowledgeable, and professional. He had springs changed out and adjusted in less than 2 hours!
Jo B.
2017-01-04
Service Area: Houston
*****
Jimmy the technician did a great job — he was prompt, efficient, professional, and sincere. He performed a tune-up and replaced our springs and rollers, which made the garage sound so much quieter. Would recommend O’Brien Garage Doors to anyone needing a tune-up or garage repair.
Angella O.
2017-01-04
Service Area: Houston
*****
Tim was here exactly on time and took a couple of minutes to solve my problem. He was very polite and sweet.
Bonnie K.
2017-01-02
Service Area: Fort Worth-Arlington
*****
Excellent service, good price. Tim was a great service technician.
Matthew S.
2017-01-02
Service Area: Fort Worth-Arlington
*****
Had them come out on a Friday to review my needs and listen to what I wanted for my wife. They explained everything quite well. I knew most of what they were going to say but it was nice hearing the new details. They were able to install the next Wednesday. I couldn’t be happier. The door works so smooth, they have the tension set perfect on the springs. The new opener is quiet and smooth.
Michael P.
2016-12-22
Service Area: Fort Worth-Arlington
*****
Mr. Donald Davis was the technician, with his son as assistant. Mr. Davis arrived on time, was knowledgeable and professional. Mr. Davis identified and explained the problem in detail. Mr. Davis completed the work ahead of schedule. Completely satisfied with the work done.
James
2016-12-22
Service Area: Houston
*****
The main and only spring to our garage broke on Saturday afternoon. I call the service around 4:00 PM and they scheduled an appointment between 5: and 7: the same day. I received a call at 4:50 that the tech was on they way an would arrive in about 30 minutes. Tim knocked on the door at 5:20. he saw the issue and suggested a two spring system so if one did break the garage door opener would not have to work as hard to lift the door. they he explained the were three different options available for warranty. I selected the Lifetime. Time was finished with the job in about an hour. Very pleased with Time and the service provided.
Brian L.
2016-12-20
Service Area: Fort Worth-Arlington
*****
Erick T arrived within the specified time range and was compliant with my needs. He did not try and sell me products that I did not need and I believe that he was professional and courteous in every regard. The work was done within an agreeable amount of time and he left me with a quote for a new garage door that I will definitely follow up on in the very near future. The company was very cordial in my initial contact, and they were able to accommodate my needs despite a very busy time for them. They are highly recommended.. Thank you for an excellent delivery of product and service.
Jose R.
2016-12-20
Service Area: Chicago
*****
TIM could not have possibly been more professional and courteous. This was the most through examination of my garage that I have ever had and the door is seventeen years old.
Ray C.
2016-12-20
Service Area: Fort Worth-Arlington
*****
Tim was very nice and very fast was completely satisfied with his service..
Daniel P.
2016-12-20
Service Area: Fort Worth-Arlington
*****
Wow. Garage door spring broke at 2 pm. Called O’Brien and tech, John, arrived at 4 pm. He replaced both springs in 25 minutes. The service technician had all the parts needed and was very skilled and knowledgeable. I’ll work on plumbing, electrical, HVAC etc but garage door springs can kill. That’s for a skilled and experienced person. Thanks John for the great work.
Tony A.
2016-12-12
Service Area: Fort Worth-Arlington
*****
Liam and Charles were awesome they explained clearly what they were going to do.
Angie A.
2016-12-12
Service Area: Fort Worth-Arlington
*****
The whole process was so easy! Simple to make an appointment (surprising same-day) and Tim was great. He was friendly and knowledgeable and installed my new garage door motor in no time. Highly recommend O’Brien!
Leah G.
2016-12-06
Service Area:
*****
Rob arrived early, completed the Genie door opener tune-up, and pointed out a couple of places I could upgrade my old equipment. I went along with his suggestion to replace the rollers on both sides of the door. Now my door is much quieter and rolls smoothly. I’m very happy with O’Brien Garage Doors; I’ll use your services again!
Julie W.
2016-12-06
Service Area: Minneapolis-St. Paul
*****
Matt serviced our garage.. he was quick, professional, and educated us on what he was doing and why. We highly recommend O’Brien. Request Matt
Rita T.
2016-12-05
Service Area: Fort Worth-Arlington
*****
Was great service quick courteous. Would definitely use again TommiF
Timothy V.
2016-12-05
Service Area: Fort Worth-Arlington
*****
Liam came out to fix our broken spring and did a great job!! the service call was timely, friendly, and informative. I would recommend O’Brien, and especially Liam, to anyone needing garage door repair.
Tom M.
2016-12-01
Service Area:
*****
Tim gave excellent service, with a very pleasant attitude.
Saundra C.
2016-11-14
Service Area: Fort Worth-Arlington
*****
Tim arrived on time and was quite professional. Despite the rare occurrence of both my door springs being broken, he jumped right to getting things fixed. He was done in about 40 minutes – I was surprised how fast it completed. He identified one additional issue – not in a way that would seem like he was just trying to increase sales. He showed me that my bearings were worn and the rod was getting scored from metal to metal contact. Glad to have it fixed now rather than a whole other trip later. Thanks Tim!!
Kevin S.
2016-11-14
Service Area: Fort Worth-Arlington
*****
Same day service! Justin was very efficient and informative. He replaced our garage door rollers and tuned up (lubricated) the hinges on our door. Thank you for everything – we will be return customers in the future!!
Shawn B.
2016-11-10
Service Area: Chicago
*****
Next day service, timely and professional. Justin was quick thorough and made it happen! Recommend highly!
Brian D.
2016-11-10
Service Area: Chicago
*****
Quality service thanks Tim.
Theresa F.
2016-11-10
Service Area: Fort Worth-Arlington
*****
These people do great work. I called for service at noon and by 2 o’clock Justin was there. He took one look at my door and instantly knew what was wrong. Fabulous service and reasonable pricing. I highly recommend.
Robert C.
2016-11-09
Service Area: Chicago
*****
We are so VERY happy and satisfied with the garage door and opener we ended up purchasing from O’Brien’s this past weekend. They made it extremely easy by having Eric come out on Friday morning and giving me a free estimate and not pushing to get us to buy something we didn’t need like an insulated door. Even more to my surprise is Eric was willing to come abd install it that very next day, this past Saturday. Even though he would be doing it alone and it was his birthday to boot. He did an excellent job was so very kind and courteous as well as respectful and cleaned up afyer himself more then i ever could imagine. He also helped me out further by fixing our side door entrance plate on his own time. I’m not sure how the rest of your installers are but if they are even half of what Eric is you are extremely lucky. Even have my neighbor now thinking about contacting you for a door and don’t be surprised if they request Eric. Cathy and i trust cannot begin to convey how great he was.
Renee C.
2016-11-07
Service Area: Chicago
*****
On short notice they showed up on time and did a great job for a fair price. Well done!
Steve K.
2016-11-07
Service Area: Minneapolis-St. Paul
*****
Ramon provided great service. He answered my questions and fixed the problem. The garage door is working very smoothly and quietly now.
Donna H.
2016-10-25
Service Area: Milwaukee
*****
Ramon has worked on my garage door a couple times and is fantastic! Fast, friendly service, very knowledgeable and had all the supplies on his truck so service was completed on the day of his visit. Even my dog likes Ramon and he hates everybody
Dana H.
2016-10-25
Service Area: Milwaukee
*****
Jose J. came out to our house the other day to give us an estimate of what it would be to repair our garage door. This was the third estimate from a garage door company, and absolutely the best! Jose was the only person to tell us we could repair the garage door instead of having to replace it. His estimate came in under half of what the other best estimate was! Not only did Jose explain all the options available, but did so with great clarity. The other garage door companies said they would not be able to do the repair for at least two to three weeks. Once I told Jose we wanted to go with O’Briens, he said he could do the repair then and there! Amazing! Jose was fast, friendly, and fantastic! I highly recommend O’Brien’s Garage Doors, and especially Jose. Thank you so much! Ann
Ann S.
2016-08-20
Service Area: Minneapolis-St. Paul
****This is an amazing company.
The techs are super quick to get the job done and have great customer service 🙂
Kathy N.
2016-08-15
Service Area: Fort Worth-Arlington
*****Really great service from this company.
Called them and they had someone out within a couple of hours. Their worker, Ernesto, was very knowledgeable, helpful, forthright. This is a good company that provides good service.
Skyler W.
2016-07-26
Service Area: Seattle
*****Totally Satisfied
I took advantage of the advertised garage door tune up since my door had been sounding a little rough. Technician John arrived on time, and took care of all the squeaks and groans. Oiled an greased all parts. The door cable was very loose and John tightened this -no extra charges incurred . I needed a new garage door company since mine had gone out of business. Very happy with the service and quality of the work. Would highly recommend.
Tom M.
2016-07-03
Service Area: Chicago
*****
Jose did a great job of assessing our needs during a tune up of the garage door at our newly purchased home. The garage door closes much better now.
Ian S.
2016-06-05
Service Area: Minneapolis-St. Paul
*****A positive experience
After a cable snapped at 8 pm on Friday night, I called o’Brien and they were able to schedule a technician the next morning between 7-9 am! Perfect! The 30-minute confirmation call was appreciated, and Justin was excellent. He was so courteous, knowledgeable, and an ideal person. He didn’t push services on us that we didn’t need. And the price was very fair! I too will be a customer of life, as long as all your workers are as superb as Justin!
Bridgid M.
2016-06-04
Service Area: Chicago
*****
Was quoted an arrival time in late afternoon but a technician became free early and arrived late morning. The technician was friendly, knowledgeable and professional. Completed the repair quickly. Met and exceeded my expectations. A little pricey, but what isn’t today? This is the second time I have used this company and I will definitely use them again.
Kevin B.
2016-06-01
Service Area: Houston
*****Fantastic work and customer service
Last weekend Jose came out to figure out why my garage door wasn’t closing consistently with the remote. I also usually had to hold down the button in the garage to get the door to close, and if I didn’t hold it down the whole time, the door would go back up. It ended up being a fairly easy fix, but Jose also quickly helped with my rails and installing a keypad outside the garage. And, provided some suggested tips for maintaining the life of the door. My garage door now closes more quietly and closes every time. Jose was so pleasant and friendly, and did a nice job of explaining everything, and certainly takes pride in his work. The price was fair, too, and had I know this would go so well, I would have called O’Brien Garage much such sooner for help. I’d definitely recommend this company.
Aimee A.
2016-05-28
Service Area: Minneapolis-St. Paul
*****
Last weekend Jose came out to figure out why my garage door wasn’t closing consistently with the remote. I also usually had to hold down the button in the garage to get the door to close, and if I didn’t hold it down the whole time, the door would go back up. It ended up being a fairly easy fix, but Jose also quickly helped with my rails and installing a keypad outside the garage. And, provided some suggested tips for maintaining the life of the door. My garage door now closes more quietly and closes every time. Jose was so pleasant and friendly, and did a nice job of explaining everything, and certainly takes pride in his work. The price was fair, too, and had I know this would go so well, I would have called O’Brien Garage much such sooner for help. I’d definitely recommend this company.
Aimee A.
2016-05-28
Service Area: Minneapolis-St. Paul
*****
Just had my garage door fixed. I figured getting someone over on an early Saturday morning would be expensive and time consuming but the response time was phenomenal ! Cost was more than reasonable . Definitely using O’Brien Garage door company again!
Alicia R.
2016-05-23
Service Area: Fort Worth-Arlington
*****Friendly and thorough
Thank you-Jose-for your thoroughness when the problem with our garage door ended up being obvious. Appreciate that you still looked everything over in the service call and made recommendations for potential future needs.
Melanie S.
2016-05-23
Service Area: Minneapolis-St. Paul
****We were very happy with the service.
The technician called to say he would be a little late, but was very friendly and told me the cost upfront before starting the work. He was able to fix both of our doors.
Stephanie T.
2016-05-22
Service Area: Columbus
*****
O’Brien Garage Doors has repaired my garage doors twice (for different issues) and about to call them for a third issue. They do great work. They are who I always recommend when someone needs a garage door repaired.
Sherry N.
2016-05-20
Service Area: Houston
*****Outstanding Professionals
Ultimately did not use O’Brien because they did not carry the rail I needed to match my ancient garage door system….but I can say I had an excellent, prompt and caring service call by O’Brien’s service Tech, Jose….He was great, knowledgeable and very helpful…I would highly recommend O’Brien a high quality professional organization.
Jeffrey G.
2016-05-17
Service Area: Minneapolis-St. Paul
*****
Overall excellence! Was notified 30 minutes prior of arrival of technician. As I was out running errands, this was a big help!! Garage door operates perfectly, and the technician was very friendly and knowledgeable. I would definitely recommend O’brien.
Megan S.
2016-05-16
Service Area: Fort Worth-Arlington
*****Torsion Spring
Juan put our new garage door opener in about a year and a half ago….he informed me at that time that my torsion spring was on borrowed time and sure enough it broke. Ramon came out today, fixed us up with a new spring, drums and center bracket. He did say we needed new wheels on the other door so instead of ignoring it, he gave us a deal on new wheels and took care of that at well. Alls well again at our house. I really like O’Brien, great service and I will def call them for future service.
Robin W.
2016-05-14
Service Area: Chicago
*****
My garage door came off the track on a Monday night, I called O’Brien right away and they offered to send one out that night. I told them that wouldn’t be necessary and we scheduled a technician to come out the next day between 1 and 3. Jose came at 2 o’clock on the dot and could not have been nicer or more professional. He was honest and let me know my options without being pushy, he had my door fixed in under an hour, and kept me in the loop with everything that was going on. Not only would I recommend O’Brien, but I would also recommend Jose! On another note, Jose let me know that they were running a special to fix my problem and replace my springs. A few years ago I had to replace a spring on the garage door at my old house and it cost twice as much as what Jose quoted me. The next time I have a garage door issue I will not hesitate to call O’Brien.
Arthur T.
2016-05-10
Service Area: Minneapolis-St. Paul
*****great
we had Andy today and he was very knowledgeable and told me what was wrong and fixed everything very reasonable thank you
Mary H.
2016-05-04
Service Area: Columbus
*****
Jose was very polite and knowledgeable. He tried everything to get out sensors to work on his first trip to our house. He came back and installed a new opener. He explained everything from how it works and how to maintain it. He also, did the work at our rental property. Would give the company 10 stars is possible. Will definitely recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!
Tammy D.
2016-05-03
Service Area: Minneapolis-St. Paul
*****
Excellent service. fair pricing. My door broke at night and the next morning they were able to be at my house. Ramone went above the call of service and not only fixed everything perfectly but greased all the other brackets and track. He then synched my car with the garage door opener and now my bluetooth opens the door. I have tried to do this several times and had not been bale to do it. Thank you Ramone. I live in SE WI and I found your ad in VALPAK.
Lisa S.
2016-04-26
Service Area: Milwaukee
*****
I am very impressed with the service we received from Ramon at O’Brien Garage Doors. From my initial call to schedule a service to come out and investigate why our door was bending, all of the interactions have been pleasant. Ramon quickly identified the issue (a broken spring), presented the options, and showed me things I can do to help keep things running smoothly on the track once the repair was made. He was extremely friendly, knowledgeable, and I appreciate the time he took to explain things to me. We will undoubtedly call O’Brien in the future or recommend to friends. THANK YOU for making that quick and painless Ramon – you are awesome!! 🙂
Rebecca L.
2016-04-21
Service Area: Milwaukee
****
Good service by my tech today. Did what he said . Fixed , checked and explained everything well and in a reasonable time. Seemed to know his job well. Put new rubber rollers on which were a little costly. My doors work much better now.
Mary H.
2016-04-19
Service Area: Minneapolis-St. Paul
*****
47 year old spring system with pulley on garage door died. My husband and I did research on spring system replacement. Called O ‘ Brian and Romero, the tech , was very knowledgeable and explained the proposed replacement very clearly. O’Brian’s price quote is in line with other services and has lifetime warantee on spring. Romero removed old spring system and replaced with new in 45 minutes and did an excellent job. Now, no more worry of old springs snapping and flying all over and possibly hurting somebody or spending 0 every year for adjusting. Also, there was no pressure in buying new system . He would have adjusted the old had we chose to do so. Office service and arrival times were as promised. Satisfied customer. Correction: Ramon was the tech Not Ramero
Barbara T.
2016-04-16
Service Area: Milwaukee
*****
Called for a tune-up and had no idea how bad the bearings were. Ramon provided me with excellent service. He explained and pointed out what needed to be done.. What a difference!!! He was very courteous and knowledgeable. Too bad you only have 5 stars because over all Ramon and your company deserve a 10 star rating!!!
Isabel M.
2016-04-13
Service Area: Milwaukee
*****
My experience with O’Brien Garage Doors was great! I received a phone call 45 minutes prior to their arrival telling me they were 45 minutes out. They had given me a 1-4 window and John arrived promptly at 1:00. John quickly diagnosed my problem and repaired it quickly. He did not try to “up sell” me for any un-needed repairs. The repair price was fair, and John even put lubricant on the garage door rollers and joints for no additional charge. I highly recommend O’Brien Garage Doors and will definitely be using them in the future.
Brant W.
2016-04-12
Service Area: Fort Worth-Arlington
*****
We had a brand new garage door installed yesterday. Had great service, very reasonable price and looks great too!

Nikki M.
2016-04-01
Service Area: Columbus
*****
Our garage door failed, we had no clue what the problem was. A nice young man came out and explained to us what was needed and all of the various options. He also suggested a solution to a problem that we had since the building of our house 30 years ago. Our garage door never fully opened! Consequently there were some sizes of vehicles that could not fit into our garage. We were limited as to the types of vehicles we could actually purchase. He suggested an alternative garage door opener and a new placement for the motor. Everything has worked well and now we can finally, fully open our garage door and have the option to actually buy a larger car.
Sabina M.
2016-03-03
Service Area: Minneapolis-St. Paul
*****
I don’t even have to mention his product, installations, or the fact that I’ve never seen his work. But I have to mention the character of this man Andy, which I have seen and got to know, holding integrity to the highest level. This says it all, regarding his business and quality of work.

Tony M.
2016-03-01
Service Area: Columbus
*****
Excellent service! Would highly recommend. My garage door was in bad shape. After O’brien came out it runs quiet and smooth. Very reasonable pricing and professional service. Andrew was great! Explained everything and made us feel very comfortable.
Joe B.
2016-02-29
Service Area: Columbus
*****
Rory was very prompt and took care of everything. He explained what was wrong and fix it fast. Garage door is very quiet now and works great!
Tammy V.
2016-02-15
Service Area: Minneapolis-St. Paul
*****
Excellent service – was professional – highly recommended
James M.
2016-02-13
Service Area: Minneapolis-St. Paul
*****Great Service
I had a couple of window panels install on my garages doors. The techs came out provided me with a quote and installed the panels the very next day. That was very quick service. The techs were personable but more importantly very knowledgeable. I would not hesitate to recommend them to anyone. I had other issues with the garage doors that needed attention and the techs went out of their way and addressed those issues free of charge. Now that’s service.
Sterling W.
2016-02-02
Service Area: Fort Worth-Arlington
*****BEST EXPERIENCE EVER!
My garage door needed repair, and I decided to try O’Brien because I had read their outstanding reviews. Now it is time for me to add to that exceptional praise! Brandon C. showed up precisely on time, and took me along every step of his diagnostic process to find the problem with my door. After a few minutes, he was able to pinpoint the problem, and finish the repair in less than 20 minutes. He gave me advice on how to maintain the door in the future, and left me feeling 550% satisfied with his work, professionalism, and know-how. If I EVER need anything more done to my garage door, O’BRIENS will get the job.
BEST SERVICE CALL OF MY LIFE! TRUST THIS COMPANY AND DON’T BOTHER WITH COMPETITORS….YOU CAN’T GO WRONG!
Kevin E.
2016-01-30
Service Area: Atlanta
*****
What a great experience! Brandon C. came to my home when we called for the tune-up special. He was professional, prompt and very nice. He did not try to “upsell” anything to me, just completed the job in short order and spent time explaining what he had done. Such a pleasant young man…and my garage doors work like new. Thank you! I willl use O’Briens again!!
Debra M.
2016-01-29
Service Area: Atlanta
*****Excellent Service from first call to job completion.
I had a broken spring on a double garage door. Didn’t know who to call. As I searched the internet for garage door repair service, I feel lucky I came across O’Brien Garage Doors and Repair. In a short amount of time, a Service Tech named Remon was at my door. We discussed the job and I agreed to replace both garage door springs. Remon got the whole job done in 45 minutes. I found Ramon to be pleasant, knowledgeable, and a hard worker. If I need anymore repairs, I will call O’Brien’s first.
Joseph S.
2016-01-27
Service Area: Milwaukee
*****
Excellent customer service. He explain everything so well. He knows his job and I was highly satisfied.
Michelle C.
2016-01-26
Service Area: Atlanta
*****
O’Brien Garage Doors is awesome. My torsion spring broke last night. I didn’t realize I could not manually operate my door. I called around 6am and someone was at my house by 8:15am and finished by 9:07am. Incredible service, with a friendly and professional technician. Before leaving, he lubricated my door as a courtesy. My garage door is so much quieter now! O’Brien will be my recommendation any time I hear someone needs garage door help. THANK YOU SO MUCH!!!!
Julie R.
2016-01-26
Service Area: Seattle
*****
On January 12th my garage door system finally failed, after many years of faithful service. I went online to read reviews of prospective companies in the Twin Cities. O’Brien’s ranking stood out from all the others. I made an appointment. Technician Joe arrived on time. I told him of his company’s strong reputation…and he said he’d do his best to live up to it. He proved to be a man of his word. We replaced what what an immediate issue – and came up with a plan for future improvements. This was very important to me! I am going to rate O’Brien as 5 Stars.
Rich M.
2016-01-20
Service Area: Minneapolis-St. Paul
*****Timely, quick and fair.
The service manager Joey installed new springs and installed the opener I had purchased. He was efficient, capable and good to talk to. I was impressed at how well he knew his business.
Mike G.
2016-01-18
Service Area: Fort Worth-Arlington
*****
I can’t say enough good things about O’Brien Garage Doors. I called yesterday and their guys were here this morning and fixed my door in about 20 minutes. Great service and friendly techs. I will definitely use them again.
Chip G.
2016-01-13
Service Area: Houston
*****Great experince
Our tech was great. Justin was prompt, respectful and courteous. He knew what he had to do and explained it thoroughly when I got lost in the explanation. In a day when good customer service is becoming an oxymoron (Think jumbo shrimp) you guys nailed it. Justin, as the face of your company, was great and I was extremely happy with him and the service provided. He made us a customer for life. Thanks.
Kevin H.
2016-01-08
Service Area: Chicago
*****
We appreciated Mr. Brandon Chandler from O’Brien Garage Doors for fixing our garage door. Mr Chandler was very professional and we were very pleased with his work. We highly recommend MR. Chandler and his company for garage door repairs.
Mark L.
2015-12-31
Service Area: Atlanta
*****
Tom S did a great job. And I am very pleased. I would recommend Tom and Obrien s to everone else.
William C.
2015-12-17
Service Area: Atlanta
*****
My garage door refused close one night. I pulled the release cord to manually close the door but worried that anyone could just open my garage door. I called O’Brien at 6pm and they came out the next morning. Technician Rory showed me how to realign the sensors, he explained my future maintenance, all while not being condescending. Quickest appointment scheduling and best money spent.
D R.
2015-12-17
Service Area: Minneapolis-St. Paul
*****
O’brien Garage Doors quoted me a price showed up in about 1 hour on the same day. The serviceman Rory was very professional and helpful in identifying any long and short term concerns. I am very satisfied with this company and would recommend them.
Dj Z.
2015-12-16
Service Area: Minneapolis-St. Paul
*****
The Technician Tom s. repaired my garage door. He is nice and professional. He give me different options according to my budget . He fixed the door and it works well now. Thanks Tom s.
Tuoya J.
2015-12-15
Service Area: Atlanta
*****
The receptionist was very polite and had professional phone manners. The technician that came to our home was respectful of our home and very knowledgeable about our garage door issue. He was very professional, patient to explain the issues to me and answered all my questions with complete answers. He arrived at the designated time, fixed our door on the same visit and explained the warranty on the parts. We were very pleased with the service.
Marie R.
2015-12-15
Service Area: Houston
*****
Brandon did a great job with by garage door and I would recommend him to family friends and neighbors.
James M.
2015-12-14
Service Area: Atlanta
*****
Very professional, knowledgeable and pleasant. Had my garage door working in less than an hour. Will not hesitate to use them again.
Cyril E.
2015-12-11
Service Area: Atlanta
*****
Great service! We had a problem with the torsion springs and our garage door would not open. Tom S. showed up the same day and fixed our problem on the day of the call. I highly recommend O’Brien Garage Doors. Ask for Tom 🙂
Terry and Keren W.
2015-12-09
Service Area: Atlanta
*****
I have had obrien garage doors at my home 3 different times, they very professional, an on time, they explain what they are doing, an they are very good at what they are doing. They were at our home 3 different times for different service calls, I would highly recommend them to everyone. If you want the work done right an fast Call obrien garage doors.
Cindi L.
2015-12-09
Service Area: Minneapolis-St. Paul
*****
Rory was prompt, polite, knowledgeable. We are so pleased with the service he provided on our garage door. Highly recommend this company.
Mary G.
2015-12-02
Service Area: Minneapolis-St. Paul
*****Excellent Experience
Our technician,Tom, did an outstanding job. He arrived on time for both the quote and the service appointment to install our new door. He was kind, professional and clearly explained exactly what we needed. I never felt I was being miled or upsold anything. During the install he worked quickly and carefully. I’ve very pleased with the service and am happy to recommend O’Brien.
Dave V.
2015-12-01
Service Area: Atlanta
*****Excellent Service
Rory gave superior service. He explained what he was going to do and gave me options and the advantages to each. Prompt, friendly, courteous, professional and honest. Rory is an asset to your company.
Marilyn R.
2015-12-01
Service Area: Minneapolis-St. Paul
*****
So, last night the garage door busted. We recently bought the house and the door hadn’t really been maintained well, so there were a couple issues that needed attention in addition to the break. The repair guy (Rory) did what he could to keep the cost reasonable for us. Seemed to do fine work, explained the workings of the door and maintenance we could do to keep it running efficiently. Will definitely recommend these guys to friends
Sherri C.
2015-11-28
Service Area: Minneapolis-St. Paul
*****
Excellent work
Kay M.
2015-11-17
Service Area: Milwaukee
*****Would highly recommend!
Brandon came out to service my garage door today. He was polite, personable, and very knowledgable. He did a terrific job and I would highly recommend him.
Amanda T.
2015-11-12
Service Area: Atlanta
*****
Brandon was very nice and helpful
Hilary B.
2015-11-10
Service Area: Atlanta
*****
I have had o’brein service my garage over the ten years I’ve lived at my current residence. They have done a tremendous job every time. The are extremely professional and do exceptional work. They have advised me on everything that needs to be looked with the garage door and unit. I would recommend them to my friends and family.
Venice C.
2015-11-09
Service Area: Minneapolis-St. Paul
*****Punctual, excellent and reliable service everytime!
Brandon C was on time for the appointment and explained in full his findings and solution options. In a little over an hour my garage door was back in operation. I was very pleased.
Debra P
2015-11-05
Service Area: Atlanta
*****Great service and good experience.
I had a excellent experience with O’Brien Garage Doors. The service tech Brandon took time to explain what was wrong and how to prevent it from re-occurring. I would recommend their service to my friends and neighbor..
Antoniette B.
2015-10-31
Service Area: Atlanta
*****Excellent service
Excellent service
Tina W.
2015-10-28
Service Area: Atlanta
*****Replacement Garage Door opener
OBrien honest, prompt and excellent service. My garage was “walking” when it went up or down and was dragging on the front frame of the garage. This caused the gears to be stripped and it would not raise ot lower the garage door. I called 3 vendors, Fox (very high quote), and Obrien gave me a quote over the phone, Percision Garage doors came out for onsite quote. The Precision sales person said i needed new springs, pulleys, rollers, safety cables etc.(some with “lifetime”warrantees)…..I told him I was sellling the house and just wanted the garage door fixed to raise and lower. He then proceeded to tell me what was wrong with the other garage door, which was working fine. When all was said and done, I could see $$ in his eyes, and I asked him to leave without giving me a written quote or taking his card. (His quote was over 00 plus tax). Obrien technition was just the opposite, told me I did not need new springs, replaced only parts that were required, (rollers and cables), fixed the interference with the door frame all for 0 …..including tax. The garage door works perfectly and I am very pleased with the price, the repair and the professional attitude of the technition. I woild highly recdommend them to anyone replqcing a garage door opener.
kim A.
2015-10-02
Service Area: Seattle
*****
Well, this a five star company, no doubt about it. I had a problem with my door and they came out the same day, and at a very reasonable cost for what they had to do. If I ever have a need again, this is the first place i’ll call..Thank You Jose very much.
Patrick W.
2015-09-21
Service Area: Minneapolis-St. Paul
*****
I had an excellent experience with your company and would use them again if I need to ! Ernesto was my installer today and he was awesome !!! Keep this guy on your payroll for sure!
Ernesto was very professional and I didn’t feel like I was getting taken advantage of…
Troy M.
2015-09-09
Service Area: Seattle
*****Very pleased
We had our garage doors and equipment serviced. Ernesto came on time and was very efficient. He answered all our questions and explained what he was doing as he worked. Ernesto was very friendly, and respectful of our space. We appreciate having the doors working smoothly and without strain. Even tho the coupon we had only applied to one door we felt we got great service for a reasonable cost. When we need new doors or further service we would like Ernesto to take care of us. Thank you
Hank S.
2015-08-31
Service Area: Seattle
*****Quick response!
I am very satisfied with the timely response, the quality work and the onsite customer service.
Gerry F.
2015-08-28
Service Area: Milwaukee
*****Highly recommend
they did a great job, fast and friendly. The installer showed up earlier then plan, which was good, he did great work and was very friendly. He did a great job and was quick about getting the work completed. I would recommend O’Brien Garage Doors for anyone looking to get repairs or a new opener installed. They came for a spring repair, and I decided to add another opener, he had one in his truck and installed it in an hour. They did a great job and I got a new opener and life time spring, so now just a service charge if it happens again..
Brian S.
2015-08-15
Service Area: Seattle
*****Very Satisfied
Very professional & efficient service. They were able to come out the same day and even called me when they were running late. Technician was honest & thorough in his assessment of problem and made the repair in a timely manner. Very pleased.
Katie L.
2015-08-05
Service Area: Chicago
*****Excellent service and experienced crew
The crew was excellent, the customer service was great and I appreciated the way they were able to make the service call so fast .
lisa W.
2015-07-25
Service Area: Minneapolis-St. Paul
*****We were very happy with the fast response we got.
The employee did a great job and was very personable.
John S.
2015-07-20
Service Area: Milwaukee
*****Very satisfied with service
Technician was friendly and courteous. Service was great.
Rommel T.
2015-07-17
Service Area: San Antonio
*****Prompt efficient service
Service person was a nice young man who was polite and efficient. He identified the problem and hopefully has corrected it.
Donna N.
2015-07-08
Service Area: Baltimore
*****Overall very good experence
Technician was very knowledgeable
Sarry S.
2015-06-24
Service Area: Baltimore
*****
We have a very stringent HOA, OBtien has a good reputation around town and I will NOW recommend that the HOA use OBrien as a preferred vendor. Nava Rosendo was about the BEST service person I have ever met, honest to the max, helpful with suggestions, he helped me get on the internet by telling me how to choose the door I wanted, and kept in touch as the door was needing to be special ordered. He is a fine representation of your company. An asset to your business, with perfection his goal, he is neat tidy and a very easy person to work with.
Pamela V.
2015-06-20
Service Area: San Antonio
*****Will tell our friend’s and family.
All and all your man worked from the time he arrived, until he left. Worked out the problems quickly, and maded our day. Thank you.
Hall M.
2015-06-18
Service Area: Seattle
*****Came on time and took care of business.
In Houston that seems to be the exception instead of the norm. So many times in Houston companies give a time and don’t show up in that window. Nor do they call to let you know they are running late. The workers showed up on time, and took of business. They were friendly and answered questions and gave good advice that we needed to know. Felt like good small town service.
C Ray S.
2015-06-13
Service Area: Houston
*****Tune Up
Company called about previous job taking longer. Communicated with me for entire process. Don’t mind waiting
iif I know why. Josh was tech for job. Polite and knows his job.
Doors sound brand new and was in and out in less than an hour.
Mike T.
2015-06-11
Service Area: Fort Worth-Arlington
*****
Technician was on time, provided great customer service and completed the repairs to my satisfaction.
Brian F.
2015-06-08
Service Area: Milwaukee
*****Very Pleased
very pleased
Ed H.
2015-06-07
Service Area: Fort Worth-Arlington
*****
Too notch in prompt device, called when running late for appointment, efficient and knowledgeable. I would recommend to friends & will call O’Brien Garage Door Specialists again.
Pam K.
2015-05-27
Service Area: Minneapolis-St. Paul
****We were very happy with the service.
The technician called to say he would be a little late, but was very friendly and told me the cost upfront before starting the work. He was able to fix both of our doors.
Stephanie T.
2015-05-22
Service Area: Columbus
*****Very efficient and professional garage door service
The O’Briens service we received was great. Their representatives were courteous, fast and honest. They replaced our door’s operating system very quickly and were easy to work with.
Josh M.
2015-05-21
Service Area: Atlanta
*****
MY TECH JUAN WAS GREAT AS HE WALKED ME THRU EACH STEP OF THE INSTALLATION AND OVERALL OPERATION. A VERY PLEASENT EXPERIENCE AT A FAIR PRICE POINT AND VERY PROFESSIONAL INSTALLATION.
RAY K.
2015-05-20
Service Area: Chicago
*****Excellent Service, reliable and courteous!
We had a very excellent experience when we needed new garage door openers. The service is prompt! The technician we had was very personable, kind and knowledgeable! Thank you! We are happy with our service and product and would recommend O’Brien!
Vance B.
2015-05-19
Service Area: Minneapolis-St. Paul
*****good service
very professional
john T.
2015-05-17
Service Area: Houston
*****Same day service. Professional, experienced workers
Same day service. Worker were experienced and professional.
Lisa W.
2015-05-16
Service Area: Atlanta
*****Excellent service.
My garage cable broke and I called Obrien. They came out right away, fixed it, and even let me use a coupon. Great service!
Heather M.
2015-05-14
Service Area: Chicago
*****Garage door opener installed.
The repair tech. Grant was on time and did a good job on the installation and clean up.
Scott W.
2015-05-13
Service Area: Houston
*****The service was exemplary.
I was given an appointment on the day I needed it, the repair man came on time as promised and did everything necessary to fix my garage door. I will certainly recommend this firm. The work was done very efficiently and the contact with the office was excellent. I had one query which was promptly explained and overall I rate my whole experience with O’Brien Garage Doors as first class.
Veronica G.
2015-05-12
Service Area: San Antonio
*****Juan was on time & very effecient.
Did I great job lubing & balancing the door.
Frank L.
2015-05-09
Service Area: Chicago
*****Top Notch
Great service. On time and very professional. Good work on my garage.
Paula C.
2015-05-09
Service Area: Milwaukee
*****Great customer service
I called O’Brien garage doors in the morning and by the afternoon my garage door was fixed. Repair man was very fast and polite.
Shawn O.
2015-05-02
Service Area: Chicago
****Satisfied
Satisfied
David E.
2015-04-30
Service Area: Fort Worth-Arlington
*****Great job
O’Brien showed up not only on time but early. They assessed my problem, gave me suggestions and went out of their way to get the job done. Both of my garage doors are working beautifully. They eve made small adjustments without charging me. I will pass their name on for sure.
Lisa P.
2015-04-25
Service Area: Atlanta
*****No complaints
Everything went well. The garage door operates better now.
Tim S.
2015-04-23
Service Area: Milwaukee
*****Excellent work done by Nathan.
I would continue with O’brien in the future and recommend and refers O’brien services to my friends and family…

Great work by Nathan!! Keep it up!!

Ratna A.
2015-04-20
Service Area: Baltimore
*****Great Service
I live 5200 miles from a site I needed service. O’Brien made my job simple. I made one call, was able to take care of a client and look like I knew what I was doing. Thank you!!
Desi A.
2015-04-20
Service Area: Houston
*****Very quick and personable service.
Very easy to schedule, met our needs and were prompt and courteous in completing the job.
Great experience!
Phil B.
2015-04-19
Service Area: Austin
*****Great!
Justin was knowledgeable, priced our job fairly and was easy to work with.
Tom W.
2015-04-19
Service Area: Chicago
*****
Installation of a LiftMaster Premium door opener and keypad. The technician arrived on time and introduced his self and shame on me I don’t recall his name. He was a very professional, courteous, and personable individual. One of the lenses on the unit was damaged out of the box . He returned to the shop and retrieved another les and made it right . It was as if he was installing the unit like it was his house . Very hard to find that these days and greatly appreciated .
Eddie G.
2015-04-10
Service Area: Fort Worth-Arlington
*****Excellent
Edwin was pleasant and knowledgeable. Work was done in no time at all.
Beth M.
2015-04-10
Service Area: Houston
*****The guy , I forgot his name was very nice
He knows what his doing
Sonia R.
2015-04-08
Service Area: Fort Worth-Arlington
****Jason…good job, good guy!
Very prompt service.
Ken A.
2015-04-08
Service Area: Milwaukee
*****
Tech, was nice and knowledgeable
Jim S.
2015-04-06
Service Area: Baltimore
*****Excellent Job!
Chris did a great job! Professional and courteous!
Michael P.
2015-04-05
Service Area: Baltimore
*****efficient and afordable
Appointment was easy and pleasant to make. Repairman was prompt and courteous. Andrew explained what he needed to do and the cost to do it. I felt it was very reasonable.
Lisa T.
2015-04-04
Service Area: Columbus
*****Explained everything throughly
We have had other company’s here before, and not gotten the service that O’brien gave us!
Thanks for the great service.
Paul C.
2015-04-02
Service Area: Houston
*****Excellent service
The service personnel was wonderful. He explained everything before proceeding. He was polite and efficient. I will share this company with my friends and family. I really appreciate the call ahead service and the same day availability. Thank you!
Mary B.
2015-03-31
Service Area: Milwaukee
****We will use them again
I wanted a garage door opener and that what we got and a warrant. Thanks.
Thad G.
2015-03-30
Service Area: Houston
*****Professional, educational, and friendly.
The Installer was excellent. Completed the installation in a very timely manner. He did not make a mess in the Garage and cleaned up thoroughly afterwards. He was very professional, explained how everything worked in simple terms to understand and remember. He was friendly and answered all of my questions completely.
The phone-connection Customer Service needs much improvement. They had my phone numbers reversed with my home and work. The first Installer had called my work number and left a Voice Mail that he had arrived and no one was home., ( I listened to this when I returned to work the next day). The Front Door was wide opened with a 50″ Exhaust Tube going out the Screen Door. I did not hear the Door Bell that the first Installer supposively rang due to the Exhaust Fan in the Bathroom where work was being done; hence forth the Exhaust Tube running out my Screen Door. The Installer made no attempts of knocking on the Screen Door or yelling to get anyone’s attention on the inside. I was sitting 55′ from the door the whole time, visually blocked by a small partition wall. Customer Service gave me a four-hour window for time, stating I would get a phone call 30′ before arrival. This did not happen with neither of the two Installers that came to my home. Overall I am satisfied and pricing was somewhat fair. Please re-educate your Customer Service Department.
Meghan P.
2015-03-28
Service Area: Chicago
****punctual appointment
Tech showed up at time promised and finished job quickly
supachai S.
2015-03-27
Service Area: Baltimore
*****
They did quick, efficient work in replacing my garage door opener.
Joseph R.
2015-03-27
Service Area: Northern Virginia
*****
We have used O’Brien Garage Doors several times over the years. Their customer service is excellent and repairs are usually made the same day we call. Grant was our technician yesterday. He was friendly, courteous and knowledgeable. After discussing the problem, he detailed the repairs and completed the repair promptly. We would definitely recommend O’Brien to all our friends.
Patty L.
2015-03-25
Service Area: Houston
****Good service
Good service
Fred H.
2015-03-22
Service Area: Baltimore
*****
Tech was very efficient and explained all my garage door options. We have used O’Brien Garage Doors before, and I did not hesitate to call them again for the needed service and repairs that were needed to get my garage door operational again. Grant, the tech that came to the house was very informative and explained each option and cost. Once installation started he was very efficient. He told me how long it would take to complete the job and it was done when he said. Every thing from operation to warranty’s were fully explained. Yes, I would highly recommend O’Brien Garage Doors to my friend’s.
David L.
2015-03-20
Service Area: Houston
*****It was a great experience!
My technician “Joey” was the absolute best!!! He was very respectful, knowledgable and patient!. He explained every to me and even made recommendations for was to seal my garage door. He was so nice I’d like to have him every time I need a repair. Blessings!!
Jean G.
2015-03-16
Service Area: Fort Worth-Arlington
*****
Honest and Efficient Door Repair
Theresa D.
2015-03-10
Service Area: Houston
*****
have used o’brien before for replacing the torsion spring on my garage as well as on my daughters. o’brien is our ‘go to’ garage door repair company.
Evan M.
2015-03-09
Service Area: Houston
*****Prompt, efficient, knowledgeable and reasonable price
Was called 30 min ahead of appointment as a reminder. The technician arrived on time and immediately noticed the problem. The garage door was tilted when closed due to old, wrong size springs. He replace both springs and adjusted the door in less than an hour. He explained everything and told me what the charges would be before starting the work. The springs have a lifetime warranty.
Dub S.
2015-03-07
Service Area: Houston
*****great service and fixed the problem!
When I called, I was given a next day appointment. The staff was very courteous and helpful. The technician arrived as promised and was very professional in his analysis and work. I couldn’t be more pleased.
Diana K.
2015-03-04
Service Area: Baltimore
*****Very pleased
The serviceman was very courteous. I related brief history of problem, and what I had done previously to correct other problems. He pulled the door up and down, manually, a few times. As soon as he saw what was happening, he told me what he was going to do to correct the problem. I agreed, and he went right to work. In a very short time, he had the door working properly and quietly.
John T.
2015-03-03
Service Area: Fort Worth-Arlington
*****First rate, fast, good value
obrien has setviced my garage door for over 20 years, consistently providing excellent products ans first rate service.
Patty M.
2015-03-03
Service Area: Fort Worth-Arlington
*****
The spring broke on our garage door when my husband came home from work and we could not get the door open at all. I called O’Brien and within 1.5 hours Jim was here to fix it. By 845 pm we had a working door again and we’ll be able to get out in the morning. He was professional and clearly knew what he was doing. The office staff I spoke with too was off the charts wonderful. She even called me back with an updated ETA. Thankfully garage doors are reliable and don’t break often, but if yours does, this is the business to call.
Rebekah S.
2015-03-03
Service Area: Houston
****Recommend
The service guy was polite and discussed the options and showed me what he was specifically talking about so that I could make an informed decision.
Eleanor B.
2015-03-03
Service Area: Minneapolis-St. Paul
****Prompt, professional and good value.
Service was done same day and pricing was very competitive.
Adam F.
2015-03-03
Service Area: Minneapolis-St. Paul
*****QUICK RESPONSE
QUICK RESPONSE, PLEASANT TECHNICIAN
GARY C.
2015-03-03
Service Area: San Antonio
*****Daniel was efficient, skilled, and very knowledgeable.
After seeing the work done by O’Brien Garage Doors, my neighbor wants to call you and make an appointment for his garage. He was very impressed with the workmanship and reasonableness.
Dennis R.
2015-03-01
Service Area: Fort Worth-Arlington
*****Professional prompt service. Technician knowledgeable and friendly.
Good experience from my initial call. Nice dispatcher took time to listen to my concerns and time line for my pending house sale.

Scheduled me the following morning. Received call prior to my technician arriving.

Tech was prompt, efficient, professional, and very courteous. He did a good test to ensure my door was performing reliably.

I strongly recommend O’Brian Garage Doors to anyone.

Rich L.
2015-03-01
Service Area: Houston
*****Great service
The tech that came out and installed my gargage door opener was very knowledgeable of the work being done. He was very courteous and prompt. I will use O’Brien in the future and recommend them to all family, neighbors and friends
Dave P.
2015-02-28
Service Area: Houston
*****Excellent Service
This is the second time I’ve used O’Brien for a garage door repair. Each time, I was well informed of the service time and they were prompt and kept the appointment. Service was quick and without problems. This time, I was iced in on Tuesday and called thinking they would schedule my service for some time over the next few days. They scheduled an appointment for the same day and my service was completed by 2:00! I don’t know if this is their normal turn around time but I appreciated it very much. The service tech was extremely personable and completed the job quickly despite having to work in the freezing cold. No negatives to report at all.
Tena C.
2015-02-27
Service Area: Fort Worth-Arlington
*****Very Helpful and Knowledgeable
I originally thhought I needed a new door opener to make my garage open quitely. But when the service tech came out he advised me that only a few items would need to be repaired and maintenanced to acheive the quiteness I was looking for. This recommendation saved me time and money.
chris G.
2015-02-24
Service Area: Houston
*****All is good
Great aervice
Michelle D.
2015-02-21
Service Area: Fort Worth-Arlington
*****Service man Jim was very good.
Jim was on time and his estimate of the time required was right on the button.
Edward H.
2015-02-20
Service Area: Houston
*****Outstanding
Spring on garage door broke Sunday morning. Called Monday morning and it was fixed Monday afternoon! (They could have been there Monday morning, but I was available.)
Ron T.
2015-02-19
Service Area: Fort Worth-Arlington
*****
The Technician was very knowledgeable and there was no high pressure sales. I had put off getting my garage door fixed because of a prior bad experience with a company I hired through Groupon. I was drawn to O’Brien Garage Doors when I saw the ad in the money mailer and it showed that is was family owned since 5985 (I think!). Everything went wonderfully!
SUZAN M.
2015-02-16
Service Area: Fort Worth-Arlington
****Good service!
Good quality service at a competitive price!
Raj K.
2015-02-15
Service Area: Chicago
*****excellent
Although it was brutally cold Ramon worked diligently and in a timely mannor.
edie T.
2015-02-15
Service Area: Milwaukee
*****Great Job
My garage door spring broke when the door was down and couldn’t get vehicles out. I called O’Brien at 5pm. Josh was at the house by 3pm and given traffic is pretty fast. He had all the tools, parts and began working to fix the problem immediately. Josh did a great job and I’m very pleased with the results.
David W.
2015-02-04
Service Area: Fort Worth-Arlington
*****Technician was very proficient.
Very good service.
ron H.
2015-02-04
Service Area: Fort Worth-Arlington
*****Good pleasant service.
Pleasant, caring serviceman.
Vita V K.
2015-02-04
Service Area: Milwaukee
*****Very pleasant. Came out same day. Was very impressed.
Garage door came off track and was hanging. Had no idea who to call, so I remembered a coupon I saw for O’Brien in a mailer I received. I called at 2pm and was told someone would come out that afternoon, and that they would call when on their way. They did exactly that, and got my door fixed in no time. The technician was very pleasant. I would highly recommend.
Marla D.
2015-02-03
Service Area: Chicago
*****excellent
I am very pleased with your service. I do hope that everything continues to go well, and that there will be no problems.
Cynthia S.
2015-02-02
Service Area: Fort Worth-Arlington
*****Great Service
This is the second time we’ve used O’Brien and I would call them again. The technician was on time, professional and fast. He had our door fixed and running in no time. I will definitely recommend O’Brien to family and friends.
Angie C.
2015-02-01
Service Area: Chicago
*****Great work
30 minutes and a great job.
Stanley W.
2015-01-31
Service Area: Chicago
*****Excellent service and quality
Excellent experience.
Jeanne C.
2015-01-30
Service Area: Baltimore
*****Thank you!
The service and repair made a huge difference and extended the life of our door opener.
Bob S.
2015-01-29
Service Area: Atlanta
*****Outstanding
Chris was great. Very knowledgeable. I went with the more expensive package which provides a lifetime warranty on parts. Replaced a single spring with dual springs and new rollers. Door now works like a charm. I am very impressed with this company. Highly recommend. Only challenge was deciding on single spring replacement or dual springs.
John W.
2015-01-29
Service Area: Baltimore
*****
The technician was on time. He was very courteous and did his job very well.
Ted T.
2015-01-28
Service Area: Fort Worth-Arlington
*****Excellent experience
Showed up on time. Identified problem immediately. Worked quickly to resolve issue. Friendly service. Will use again. Thank you O’Brien.
Debi A.
2015-01-28
Service Area: Houston
*****Super service & product!
The service guy arrived during the window of time & completed all work quickly & quietly. He walked my spouse and I through the new system twice to ensure everything worked before his departure.
Banner H.
2015-01-27
Service Area: San Antonio
*****Pleased overall
I had a new motor installed and am pleased with the service and product I received. No complaints!
Doug G.
2015-01-22
Service Area: Columbus
*****
He did a great job , on time and I am a women, was not treated as though I would not understand what the door needed. Will call again if I have problem with the door, thank you so much,and also the lady that answer the phone was very good in answering my questions and helpful, thank you again .
Theresa C.
2015-01-22
Service Area: Fort Worth-Arlington
*****Very Professional and efficient
Thanks did a very good job and explained things very well.
mark B.
2015-01-20
Service Area: Minneapolis-St. Paul
*****great job
Justin did a great job.
Ed M.
2015-01-19
Service Area: Chicago
*****The services was great and fast.
We are very happy with O’ Brien. We will be calling O’Brien for any other garage door service
we need. Already told family member about them. Service was fast,
prices were fair. The service man was very nice, and knew what
he was doing.
Priscilla D.
2015-01-17
Service Area: Fort Worth-Arlington
*****Broken spring
I was unable to get my car out of my garage due to a broken spring and O’Brien arrived within 2 hours. They replaced the spring quickly and the service person was efficient, professional, and friendly.
KB M.
2015-01-15
Service Area: Fort Worth-Arlington
*****Very satisfied. Would recommend to family and friends.
The technician arrived just as he said he would. The problem was diagnosed quickly and repaired in a timely manner by the technician who was very knowledgable and personable. I would highly recommend this company.
Kevin B.
2015-01-15
Service Area: Houston
*****Prompt, knowledgable
First time using O’Brien. Will use again. Service tech was knowledgeable and did a good job with repairs. Answered all our questions; advised us on how to maintain door going forward which we appreciated.
Judi K.
2015-01-14
Service Area: Fort Worth-Arlington
*****Very professional
The service man was there even early, explained everything he was doing, he wasvery nice, door works better than it did when it was new. Very Happy.
Mark D.
2015-01-13
Service Area: Minneapolis-St. Paul
*****
I’d planned on using an Angie’s List coupon/offer for a garage door tune up and 10 roller replacement. However, the very day I purchased the Angie’s list item one of the springs on my garage door broke. O’Brein was onsite the next morning and took care of the issue quickly. Springs replaced, tune up done, rollers replaced. The only issue I had, a very minor one, was the technician billed me for the tune up and rollers and for a service call. Both were covered in the Angie’s List deal so I was initially overcharged. Spoke with a delightful lady, Amberly, and she quickly resolved the issue. I would use them again and I would recommend them to others.
Randy G.
2015-01-09
Service Area: Atlanta
*****Great service, our overall experience was excellant
Received a quick appointment which we were very pleased about, Chris was excellent, knew what the problem was and went right to work to fix it. He was extremely personable and we received excellent customer service. Our only problem was a call saying that they would be here in 30 mins then to recieve another call 45 mins later saying that they would be here in 90 mins. We had some rearranging to do to meet the new time frame, but Chris made up for it with his excellent customer service.
Karen S.
2015-01-07
Service Area: Baltimore
****O’Brien fixed my door the same day!
I called O’Brien mainly to get an estimate on a broken spring. The lady on the phone said he could fix it the same day. I thought I’d give it a try and after a few time changes, (tech was stuck at a previous appointment) he came out and replaced my spring and got my Garage door back up and working much quicker than expected. One cool thing about O’Brien, the shop called me and kept me informed of each delay before the tech came out. I didn’t mind the delays since 5) I didn’t expect to get my door fixed the same day I called for service, and 2) If he was at my house and was running late, I would hope he did the job right and didn’t rush off because he had another appointment. Great Job O’Brien.
Walter P.
2015-01-04
Service Area: Atlanta
*****Service was prompt
I would recommend
Nancy K.
2015-01-01
Service Area: Fort Worth-Arlington
*****Great, prompt service!
The spring on my garage door broke one night and a technician from O’Brien was ounto fix it the next afternoon. Both the person I scheduled with and the tech were professional and friendly. The technician was prompt, explained what he determined was needed and explained everything to me, and completed the work quickly! I highly recommend O’Brien.
karin H.
2014-12-28
Service Area: Seattle
*****Quick on time service!
Quick on time service!
Clay S.
2014-12-25
Service Area: Fort Worth-Arlington
*****Fixed our two garage doors
OBrien communicated about arrival time and got the job done well and quickly.
Brian M.
2014-12-18
Service Area: Houston
*****Highly recommend
Pleasant first contact, called prior to appointment as promised, showed up on time. What more could you ask.
M P
2014-12-12
Service Area: Fort Worth-Arlington
*****
Every phase of the experience was great, from the first call and the lady who answered the phone to the installer. I am very pleased with the manner in which you do business. The young lady who answered the phone was extremely courteous and efficient. She deserves recognition! I was told that someone would be out between 3:00 pm and 6:00 pm and that they would call when they were on their way. I received a call a little before 3:00 pm and they were here within 20 – 30 minutes. The technician introduced himself, and when he looked at my opener, he knew the approximate age of the unit, and told me that parts are no longer available for the unit. I figured that was so, since it was the original opener from 5987. He looked at the entire door, hardware, etc. and made his recommendations, and I asked him to go ahead and replace the opener as well as the old original springs. He went back to the shop and got the parts and returned within just a few minutes, and started taking the old unit out, and got the new unit and springs installed within 2 – 25/2 hours. I was very impressed with his knowledge of the installation procedures!!
I am very happy with the way everything worked out so well, and the courteousness of everyone with whom I interacted. I will definitely be recommending you to anyone who I know who needs a new garage door, opener, or service on an existing garage door/opener. Thank you for making a bad situation easier to handle. I feel that I really got my monies worth,
Clyde R.
2014-12-12
Service Area: Fort Worth-Arlington
*****Very prompt, friendly and knowledgable. Excellent service.
The repairman showed up just as he said he would, quickly diagnosed the problem, gave me a price for serives to be rendered and completed them in a very timely manner. Excellent service.
Jacklyn G.
2014-12-11
Service Area: Fort Worth-Arlington
****Service technicians were great.
The technicians were helpful and courteous.
The automated notification system wasn’t terrific. Service was scheduled between 3p – 5pm. The automated call came in just before 5pm to notify that tech would arrive within 30 minutes and didn’t arrive until 7pm. I had to call in twice for updates. If system or representative could call with delays or updates, that would be better.
Lynne W.
2014-12-10
Service Area: Chicago
*****Andrew done a “GREAT” Job.
Andrew done a great job in fixing my garage door, it is very quiet when it is opened and closes. It he fixed it so it come down and settles on the floor level–NO GAPS. Thank You Andrew.
Mary B.
2014-12-10
Service Area: Columbus
*****
It was very professional and pleasant !
Linda M.
2014-12-10
Service Area: Houston
*****Very pleased with technician & service. Thank you!.
Clean, efficient, convenient. Technician resolved the problems and definitely prolonged the life of the garage door. Door works better, is quieter, and won’t be jumping off the track again. Thank you!.
Dianne S.
2014-12-09
Service Area: Columbus
*****Very Professional and Understanding and Helpful
My garage door malfunctioned and Grant came pretty quickly to service. I will be getting a checkup yearly now.

Thank You
Linda S

Linda S.
2014-12-06
Service Area: Houston
****Work was timely and professional
Arrived on time, was professional, and the work was completed to satisfaction.
Zane B.
2014-11-26
Service Area: Fort Worth-Arlington
*****Very professional
Your employee was very knowledgeable and friendly. He repaired our garage door with expertise and was happy to do it even in the inclement weather.
we are looking forward to having a new garage door installed this spring.
James C.
2014-11-24
Service Area: Milwaukee
*****very pleased
Were very quick to come for same day service.
Steven B.
2014-11-22
Service Area: Chicago
*****Great quick service
Service tech identified issue quickly and made the repair…very pleased.
Lloyd P.
2014-11-21
Service Area: Fort Worth-Arlington
*****Service was prompt. Technician was efficient and friendly
Great customer service from the initial phone call to the closing of the door. I would recommend to anyone.
Mac V.
2014-11-20
Service Area: Fort Worth-Arlington
*****
I Purchased a Genie but agent STRONGLY recommended Chamberlain, so he went the extra mile to go with me to return it and get a Chamberlain, which I GREATLY appreciated. Totally satisfied so far
Tom B.
2014-11-20
Service Area: Fort Worth-Arlington
*****It all went fine.
The day before, I had another company come and work on the door and when I called them back the next day with the same thing happening, they said there would be another service charge. It is now fixed and I am happy because O’Brian Doors knows what to do and how to do it.
Sandra M.
2014-11-16
Service Area: Houston
*****Installer was very knowledgeable
Completely satisfied
Robert S.
2014-11-15
Service Area: Baltimore
*****Excellent!
My door was repaired quickly and right on time! Technician arrived, diagnosed the problem and repaired the door in about an hour and one half.
Marian N.
2014-11-13
Service Area: Fort Worth-Arlington
*****
Tom arrived within 2 hours after my call for a technician. Although he didn’t have his drill, I have several, so he borrowed one. He finished within the hour and did a very good job. He also advised me of the possibility of a new spring for the door but I declined for now. No problems, thanks for your quick service!
Gary R.
2014-11-12
Service Area: San Antonio
*****same day, fast, friendly!!!
Called in the afternoon, someone came out by that evening and fixed my broke springs. They carry various different springs for every garage door so they were able to fix it right there in no time at all. Repairman was professional and knowledgeable. Would totally recommended O’Brien to family and friends.
James B.
2014-11-11
Service Area: Milwaukee
*****Very well satisfied!
Our garage spring broke that day and a few hours later, it was fixed and ready to go. We have had this company before and the work is always well done. Thank you!
John S.
2014-11-10
Service Area: Fort Worth-Arlington
*****Very professional servicing
The technician who came out and replaced my garage door opener and serviced the rest of the hardware was very knowledgeable, efficient, and effective. Everything went smoothly and exactly as expected. I was quick to recommend them to one of my neighbors and will continue to put them up when others are looking for a good vendor.
Joe O.
2014-11-10
Service Area: Fort Worth-Arlington
*****Excellent Service
Joey did a great job correcting my problem.
John W.
2014-11-07
Service Area: Fort Worth-Arlington
*****Excellent!
I called O’Brien to resolve a laundry list of small problems with my garage door/opener. The technician was prompt, courteous and very capable. Most importantly he explained what he found about the problems and offered alternatives for repair. I definitely will call O’Brien again for garage door problems.
Linda F.
2014-11-07
Service Area: Fort Worth-Arlington
*****very pleased
everything was done quickly and professionly
Joe H.
2014-11-07
Service Area: Houston
*****Very thorough, professional, explained everything.
Completed the service within timeframe promised.
Fred S.
2014-10-31
Service Area: Chicago
*****Repair completed in timely fashion.
I was surprised at the quick response to replace my broken spring. I knew they tried to respond within 24 hours but a response within 2 hours was a pleasant surprise. Thanks.
Gary W.
2014-10-31
Service Area: Fort Worth-Arlington
*****I am extremely pleased
I am extremely pleased with the timeliness and excellent service performed by Chris.
Aaron C.
2014-10-30
Service Area: Baltimore
*****Wonderful
I feel very pleased with my purchase. He even took the time to do a inspection and reassure us, and only fix what needed to. I didn’t feel hustled or scammed.
We chose Obrien’s because of the Irish name.

Keep up the good reputation!

Tara K.
2014-10-29
Service Area: Minneapolis-St. Paul
*****Service was fast, efficient and done correctly
Very pleased with service I received.
Shelley B.
2014-10-28
Service Area: Fort Worth-Arlington
*****
The technician was on time and was knowledgeable about the job.
Jim H.
2014-10-25
Service Area: Fort Worth-Arlington
*****Charles immediatly knew what work had to be performed.
500% satisfied with work performed and performance of my garage door. Charles has much experience and it shows up in the work he performed. If I have any future problems with my door I would like to have Charles, or someone with his experience and professionalism, make the necessary repairs.
Ed C.
2014-10-24
Service Area: Fort Worth-Arlington
*****Customer Service Still Lives
Phone staff are excellent, courteous and efficient; the techs equally so. I haved used them multiple times and will do so again for any needs I have regarding my garage door!
Sandi L.
2014-10-23
Service Area: Atlanta
*****Fast
Ramon wash great, got along like we knew each other for years. Open the door and he got it done in no time. Door works like it use to and the price was right, thank you.
Yelin Jerry N.
2014-10-23
Service Area: Milwaukee
*****On time. On budget. The best surprise is no surprise.
The tech anticipated a problem might arise as I had not told him the correct size of the door. He was well prepared and finished in no time.
Lawrence M.
2014-10-22
Service Area: Chicago
*****Quick work
Would recommend
Alex P.
2014-10-21
Service Area: Fort Worth-Arlington
*****Great Overall Service
I had a broken door spring. When I called, the Customer Service Rep was very pleasant and helpful in scheduling for service. The service tech was on time as promised. The Tech not only replaced the spring, but thoroughly checked over and adjusted my garage door and inspected my whole garage door opener system at no extra charge, this was more then I expected. The Tech was very friendly and explained everything he was checking. The best part, the tech lived in my neighborhood, just 2 blocks from me and told me to contact him with any problems.
Dennis Y.
2014-10-21
Service Area: Milwaukee
****Did a great job
Did great job
David M.
2014-10-20
Service Area: Fort Worth-Arlington
*****Excellent experience.
The technician, Sean, who came out was fabulous. Quality work done in a timely manner and he had great personality. I highly recommend Sean, & O’Brien Garage Doors 🙂
Shawn R.
2014-10-20
Service Area: Seattle
*****Excellent company
Would definitely recommend O’Brien’s -excellent ownership, excellent workmanship.
Paul B.
2014-10-19
Service Area: Houston
*****Great experience. Tech very helpful
Very Helpful. Timely service call. Problem solved.
Bobbi P.
2014-10-18
Service Area: Milwaukee
*****Excellent services
John Johnson did a great job! He loves working for O’Brien for its honesty to the customers!
El W.
2014-10-18
Service Area: Minneapolis-St. Paul
*****
Charles IS 5*****Star performer for you O’Brian doors -Keep him!!!
Polite , courteous, professional casual talk as he works ,no snubbing, very explanatory on work needed to be done, and does give options on job needed to be done. Again ,he’s a keeper and represents O’Brian doors very well . I’m retired upper Mgmt. –
so with validity -You might consider making him an instructor,
your benefits could be great
Fred S.
2014-10-17
Service Area: Fort Worth-Arlington
*****Excellent
Would definitely recommend company to other people. Service person was on time, worked quickly and explained what he was fixing.
Stefany B.
2014-10-15
Service Area: Houston
*****Excellent service
Sean explained things when I asked questions and I understood
him. He was on time, worked professionally and left no messes
behind. He had to go an extra mile to make my door work, but
he did it and I’m very pleased with the results.
Samantha S.
2014-10-12
Service Area: Seattle
*****Excellent service
Got call to let us know he was running behind. Reviewed situation and what parts would be needed that he did not have on truck. Came back with parts and did and excellent job.
Jim L.
2014-10-11
Service Area: Chicago
*****Repaired springs/rollers
Our technician was very professional and courteous and went right to work with correcting our problem with a broken spring. He completed the job and then suggested that we think about changing the rollers as they were wearing thin. So those were changed out with brand new ones. We have always been pleased with O’Brien and their service. We have referred them to our neighbors in the past and will certainly continue our relationship with them.
Teresa S.
2014-10-11
Service Area: Houston
*****Great Service ~ Honest and Prompt
Service Technician was on time, polite, honest and very knowledgeable. Fixed our door, rollers etc. perfectly and tested the door several times to ensure quite, even operation.
Brian C.
2014-10-10
Service Area: Fort Worth-Arlington
*****Very pleased with the service
Our door broke in the middle of the afternoon. Repairman can at the end of his work day just so we could get out garage door fixed.
We appreciate that kind of service.
Robert L.
2014-10-10
Service Area: Milwaukee
*****Ramon was friendly, courteous and professional
Great service.
Dave S.
2014-10-10
Service Area: Milwaukee
*****
They did a great job and was helpful in explaining what needed to be done. I would recommend your company as the people that came out were professional and explained everything that needed to be done before they did it.
Stacy J.
2014-10-07
Service Area: Chicago
****Daniel is a excellent representative of your company.
Daniel spotted my problem and without hesitation fixed it. He was finished in less than an half hour. I noticed that he was also very polite.
Glenn H.
2014-10-07
Service Area: Fort Worth-Arlington
*****Excellent service and experience technetion
I always used this company when I have garge door problems they are dependable and honest and let you know what’s wrong and show you the problem and I apprecaitew that honestest.
Willie P.
2014-10-07
Service Area: Houston
*****
The services tech was knowledgable and fixed the door in less that 30 minutes. Our door broke on Saturday morning and they came that day. We needed a new spring as one of the two had broken. I was very pleased that the fit us in their schedule for the day and we had everything taken care of immediately.
David S.
2014-10-06
Service Area: Chicago
*****good
Herbert R.
2014-10-06
Service Area: Fort Worth-Arlington
*****Very satisfied
Good service
Ed B.
2014-10-04
Service Area: Fort Worth-Arlington
*****Good, timely service.
Good, timely service.
John M.
2014-10-04
Service Area: San Antonio
*****
Jason was the technician who came and fixed our garage door. He arrived on time, explained everything to me and fixed our door in no time. He was very friendly but very professional. I would highly recommend O’Brien to friends!
Paula T.
2014-10-04
Service Area: San Antonio
*****Very pleased so far
Good work and prompt which I appreciate.
Mary B.
2014-10-04
Service Area: Seattle
*****
Your employee, Mike Jones was fabulous. Efficient, courteous and respected my property. A fine representative for your business
Bonnie B.
2014-10-02
Service Area: Fort Worth-Arlington
*****Friendly, Knowledgeable Service
After manually wrestling the garage door to get it open at 6:00 a.m. to get to work, I searched the Internet and concluded the problem was with the garage door spring. I used O’Brien in the past and was impressed with their service. They scheduled an afternoon session, but an opening came up and they phoned me at the office for a late morning service call. The repair person for friendly and very knowledgeable and pointed out several problems that needed fixing. The repair was completed in a relatively short amount of time. I will call O’Brien again in the future if needed.
Paul M.
2014-10-02
Service Area: San Antonio
*****Exceptional service from the technician, Mike
Extremely satisfied with professionalism, competence, timeliness. Great experience!
Richard F.
2014-10-01
Service Area: Fort Worth-Arlington
*****
No comments
Carmyn W.
2014-10-01
Service Area: Houston
*****EXCELLENT SERVICE & Caring Employees
Office employees who answer the telephones, and set-up appointments HAVE GREAT MANNERS!! EVERYONE really CARES about the Customer. Very Polite, Patient, and Helpful Technicians. This company is PROFESSIONAL in ALL aspects!! Highly recommend to everyone who is sick & tired of angry, disrespectful contractors. I will never go back to SEARS for any garage services.
SHEILA H.
2014-09-30
Service Area: Baltimore
*****good
excellent
Kim C.
2014-09-30
Service Area: Milwaukee
*****Best Service
Very impressive service from the the start. The office girl was very helpful and courteous. The installer was on time and courteous. I will definitely recommend O’Brien and will use them again when I purchase a new garage door opener in the future.
Jacquie S.
2014-09-28
Service Area: Chicago
*****
The technician was on time and diagnosed and fixed the problem quickly. No more problems thanks to his visit.
Joan C.
2014-09-27
Service Area: Northern Virginia
*****excellent service,would recommend,and on time.
Andrew was very good and pleasant to talk to.would recommend to anyone.Thank you.
john B.
2014-09-25
Service Area: Houston
*****Great service fast!
Great fast service!!!!!!!
SCOTT O.
2014-09-25
Service Area: Minneapolis-St. Paul
****Quick to diagnose problem. Friendly service.
Gave me a few options to consider. Gave me a few options to consider. Fixed the problem quickly and on our way. Now we have a working gargae door again.
Scott B.
2014-09-23
Service Area: Minneapolis-St. Paul
*****
I really liked the guys repaired my garage doors. very knowledgeable and answered my questions very quick in the simplest way possible,. Very respectful and excellent customer service.
Fan Z.
2014-09-22
Service Area: Milwaukee
*****They were on time, and efficient.
The work was done on time, efficiently with a very courteous worker.
Lynn M.
2014-09-20
Service Area: Fort Worth-Arlington
*****Good Service with a Smile
The tech was very knowledgeable and very pleasant to work with. He explained all my options, prices, warranty info, etc…no pressure. Did the job in very reasonable time, let me know when he was done, explained warranty info again, showed me signs of wear and tear on the door rollers and suggested I think about replacing them soon. Very satisfied! 2nd time I’ve used O’Brien’s – both times I have great experiences.
L W O.
2014-09-19
Service Area: Minneapolis-St. Paul
*****Great service
Courteous, knowledgeable, helpful
Carol R.
2014-09-18
Service Area: Atlanta
*****ON time and Done nicely
Called me 20 min ahead before the technician arrive.
Have the work done well.
Price is very reasonable
Steve H.
2014-09-18
Service Area: Columbus
*****Outstanding from start to end!!!!
When I placed the service request, Nikki answered the phone right away. She was very gracious, professional and friendly: seemed to me she wanted to be sure she was giving me all the preliminary information. She scheduled me for same day service. Great customer service. Thank you Nikki.
Jose called as planned and came right on time. He also was very friendly and professional. He showed me what went wrong with my garage door and gave me several options, along with the prices, in order to get my door back operational. Jose worked quickly and efficiently and I can almost swear that my door is better than new, now. Thank you, Jose.
I will recommend you guys every chance I have and I most certainly will call on you again if I ever have the need to repair or replace a garage door.
Thanks for being a great company!!
Claire Summers
Claire S.
2014-09-17
Service Area: Fort Worth-Arlington
*****Highly Recommended!!!
I’ve used O’Brien a number of times now and once again, I was very pleased with the results. Technician was on time, friendly and very knowledgeable while completing the task quickly and satisfactorily. Overall, a great experience!
Robert T.
2014-09-17
Service Area: Seattle
*****Excellent service
Great speedy service from service call to technician repairing the garage door,
L B.
2014-09-16
Service Area: Columbus
*****Great service!
The spring on my garage door broke, I called O’Briens and they were there within an hour. The technician was knowledgeable, very fast, and recommended without “pushing”. He also noticed the sticker placed underneath the opener button which automatically gives 20% off! It has been years since we’ve had to call (another shout out to their service) and I had totally forgotten about it! There is also a Lifetime Service that is transferable once you sell your house!
Tammy Loro
Tammy L.
2014-09-16
Service Area: Fort Worth-Arlington
*****Excelent!
Same day appointment was great, service tech was knowledgable and repaird the door quickly and was very personable
Jay B.
2014-09-16
Service Area: Houston
*****Very Satisfied
Work was done in a timely manner.
Charles R.
2014-09-14
Service Area: Chicago
*****
The Representative was very professional and knowledgeable about all the things I needed and explained need for annual maintenance. I would use this company again when needed.
Mattie C.
2014-09-13
Service Area: Atlanta
*****on time and efficient great job
very nice job keep up the good work
greg B.
2014-09-11
Service Area: Fort Worth-Arlington
*****technician was courteous, competent, efficient and personable.
Great service!!
william A.
2014-09-10
Service Area: Chicago
*****Great Service
Professional and fast installation of a new garage door motor to replace our outdated existing one.
Homaer G.
2014-09-10
Service Area: Fort Worth-Arlington
*****frindly and on time
he arrived early gave me an estimate and went right to work finished and tested his work I am very pleased
glenn B.
2014-09-09
Service Area: Atlanta
****Satisied with service
O’Brien promptly responded to my request for service
Dorislene B.
2014-09-09
Service Area: Chicago
*****
Mr O’Brian was on time , immediately saw the problem & quickly fixed an old door. Very nice experience. Showed me the problem so I could fix some of the problems without having to call him. But I will always call him with new problems.
Judy H.
2014-09-09
Service Area: Norfolk
*****Great Experience
I needed my garage door repaired and am fully satisfied with this experience starting with customer service and especially with the work done.

Thank you,

Lloret

L M.
2014-09-08
Service Area: Baltimore
*****Very satisfied with service and the serviceman
Service was on time and the serviceman was knowledgeable. He explained my problem with my garage door and what needed to be done to make the door function properly and safely. He explained the maintenance steps to keep the door working properly. He also recommended types of garage door openers suitable for my doors and explained the different types of springs available.
Cindy M.
2014-09-08
Service Area: Chicago
*****Very satisfied
Ver timely, helpful, on time, and very customer oriented – both person on the phone and the techician that came to the house.
Chuck S.
2014-09-08
Service Area: Chicago
*****Excellent Job
Did an excellent job. Would recommend them again.
Mark F.
2014-09-07
Service Area: Columbus
*****On time good service
The tech was quick made sure repairs we’re complete and offer maintenance tips
David M.
2014-09-07
Service Area: Houston
*****Great service
The technician was on time and efficient in repair.
Sarah H.
2014-09-07
Service Area: Houston
*****Great service
Tech was prompt and very good
Jon B.
2014-09-06
Service Area: Fort Worth-Arlington
*****Great work
Excellent service
B K.
2014-09-06
Service Area: Fort Worth-Arlington
*****this company has good experienced employes .
your technician jose was very professional, good and fast knows his job very well.
pete V.
2014-09-06
Service Area: Fort Worth-Arlington
*****
Friendly technicians that explained the work order and completed it in a timely manner. The pricing wasn’t too excessive and I liked how O’brien had a coupon I could utilize for a discount on services.
Barry C.
2014-09-06
Service Area: Milwaukee
*****Technician was very knowledgeable.
Had all the various parts needed to get the door back operational. We had not used the garage door opener in years. Obrien ‘s called to announce their arrival. The technician was courteous, knowledgeable and prompt. He recommended and diagnose the various issues we were having with the door and opener. He had all the parts that were needed on his truck and had the job complete within about an hour.
Virginia P.
2014-09-05
Service Area: Fort Worth-Arlington
****
The serviceman came out and told us the motor had to be replaced which he did but he could not program our cars to the new garage door opener. Told us there was something wrong with the cars (which had worked with the old garage door opener). I took mine to the Cadillac place which said it was in fine working order. So now I have a new garage door opener which does not work with my car. I am not happy about that.
Anne B.
2014-09-05
Service Area: Houston
*****very prompt
work was done efficiently
Orrin S.
2014-09-05
Service Area: Minneapolis-St. Paul
*****Great job
They were running late due to a previous job and were good about calling ahead to manage expectations. When they arrived, they were quick yet thorough. Were honest, didn’t try to sell me anything I didn’t want or need. The guys finished the job within 30 minutes. Did a great job. I would call them again, if needed. Thanks, guys!
Margie L.
2014-09-05
Service Area: Minneapolis-St. Paul
*****Very Pleased
Repairman on time, very polite, did a good job at a fair price.
Denny K.
2014-09-03
Service Area: Fort Worth-Arlington
*****Always had great service
Always had great service and was why I am a repete customer since 2050.
doug L.
2014-08-28
Service Area: Houston
*****Very good service
I really recommend this company, they was very professional an repair my garage door really fast. We are very happy with the service. Fast and professional.
Lilly M.
2014-08-24
Service Area: Houston
*****O’Brien responded quickly and fixed my problem perfectly.
The quickness of service and the completed work were just what i needed. The service was professional and great! Two other companies were listed above O’Brien and i called both of them. The first one i called twice and they hung up on me! The second one called me long after O’Brien had already come and finished the work.
debra B.
2014-08-20
Service Area: Houston
*****New garage door and opener
We love our new door and opener. Great customer service!
Lisa H.
2014-08-19
Service Area: Chicago
*****Excellent job. Highly recommend
On time. Work completed as required. Explained what had to be done & why. Good customer rapport.
George I.
2014-08-19
Service Area: Chicago
*****Excellent service
The work was done fast and efficient, I would recommend them
Ricky E.
2014-08-19
Service Area: Minneapolis-St. Paul
*****Very nice guys and did the job very quickly.
Love my new garage opener.
Marty H.
2014-08-19
Service Area: Seattle
*****
Very quick response. On time. Solved a rather difficult problem that same day. Worked partially in the rain, Offered to come back if the three button openers needed to be reset.
Donald N.
2014-08-17
Service Area: Fort Worth-Arlington
*****Very pleased
Jeanne S.
2014-08-17
Service Area: Fort Worth-Arlington
*****Most Excellent!
The service was great! I got an appointment quickly. The service repairmen was on time. He did the job and was very polite. I am very satisfied with O’Brien Garage Doors.
Bravo to your employees!
Many Thanks!
Vallerie T.
2014-08-14
Service Area: Fort Worth-Arlington
*****
Arrived the same day within a couple of hours, knowledgeable, professional Tech determined that the opener was old and the electronics were failing (remotes would not connect and vehicles could not connect) door was also sagging when raised and very noisy when opened. I had him replace opener, tighten springs and install new nylon rollers. Door and remotes are all working great. He did all this in about one hour, seemed to have good training and knowledge, was very professional and the price was reasonable. I have used them before and would recommend to friends
Dub S.
2014-08-14
Service Area: Houston
*****COuld not ask for a more professional business.
Same day service, as advertised! Our garage door stopped working and I called late that morning and a tech was there that afternoon. He explained everything to me and was able to install the needed parts and within 1 hour, the garage door was safer and functional. I would seriously use them again without reservation, and will recommend them in the future. Thank you for your help!
Lyle G.
2014-08-14
Service Area: Milwaukee
*****Very satisfied.
I thought I needed a new garage door opener. The service man said I only needed a new gear.
Patrick Z.
2014-08-13
Service Area: Chicago
*****Garage Door Tune Up & New Remotes
On time, fast, friendly.
RIck M.
2014-08-13
Service Area: Fort Worth-Arlington
*****Excellent Customer Service!
I made the appointment on a Friday, they were here the following Monday morning! Tuned up my door, replaced the rollers all in about 45 minutes! My garage door doesn’t hurt our ears anymore when we use it now!!! God Bless our tech, Jason, very professional, very very polite and one of our country’s proud veterans! Thank you O’Brien and thank you Jason!!!
Mary K.
2014-08-12
Service Area: San Antonio
*****Very professional!
Fast response. Knowledgeable and very friendly technician. Good price. Couldn’t be more please.
Ben G.
2014-08-09
Service Area: Fort Worth-Arlington
****
They called before arrival and showed up on time. He explained what was needed to repair now and what could wait until later.
Mike M.
2014-08-08
Service Area: Atlanta
*****Thanks for great service.
About 2 years ago I needed work done and called O’Brien. At that time you sent Jason to do the work. I was so satisfied that I requested him again. Once again he performed great. You are lucky to have Jason as your salesman/installer.
Brian D.
2014-08-08
Service Area: Houston
*****excellent
Our technician was so great?was on our side?.he could have sold us more than we needed?but, he didn’t?.honesty and integrity?we don’t see enough of those qualities these days?.nice to see old school values still count in some companies.
George W.
2014-08-07
Service Area: Chicago
*****job well done
Service man juan repaired the springs to my garage, job was well done
Harold W.
2014-08-07
Service Area: Chicago
****
prompt, called ahead, did routine maintenance and needed repairs quickly. Technician seemed knowledgeable, did work efficiently.
Sharon R.
2014-08-07
Service Area: Houston
*****Great professinal service!
The operation was handled in a timely matter, quite impressed with one of your technicians. Glad I called Obrien for help.
Robert P.
2014-08-07
Service Area: San Antonio
****Very Good
Satisfied with job done
Ennis C.
2014-08-06
Service Area: Houston
*****Very satisfied.
Will recommend to others.
Anthony W.
2014-08-05
Service Area: Chicago
*****5 Stars all the way
Chris was the tech who installed my garage door opener, he was very professional and explained everything extremely well about all aspects concerning the operation of the door. His product knowledge was fantastic, and he cleaned up everything. I will definitely recommend Obrien to my neighbors. Chris is a asset to your company and should be commended for a job extremely well done. If there were more companies that had people like Chris the world would be a much nicer place. Definitely a 5 Star tech.
William D.
2014-08-03
Service Area: Baltimore
*****
Very courteous and experienced tech. Completed everything quickly and thoroughly. Reservation and communication was also fantastic.
Patrick S.
2014-08-02
Service Area: Houston
*****prompt response time; great service
The technician was great. He was very knowledgeable and able to quickly diagnose issues and suggest options, along with pros and cons of each. Very nice and personable. And our garage doors are now extremely quiet and work perfectly. I would definitely recommnd O’Brien to my friends.
Nancy D.
2014-08-01
Service Area: Atlanta
*****Total Satisfaction. Highest Recommendation.
Our technician was a professional who had everything he needed to complete all repairs with the highest efficiency. He identified other problems and showed us each defective part (due to excessive wear) that was being replaced. 500% trustworthy. Also cleaned the work area before leaving the job site. A credit to the company.
William G.
2014-08-01
Service Area: Atlanta
*****
We were extremely pleased with their service and professional approach. We will not have any qualms in recommending your company to our friends and acquaintances. We were extremely satisfied with the service and the professional attitude of your employees.
Betty G.
2014-08-01
Service Area: Houston
*****Timely, and not pushy
I actually ended up doing additional services from this company. The tech was not pushy and did not make me feel bad. They were reasonably priced and on time…and the work is guaranteed.
Rich T.
2014-07-30
Service Area: Atlanta
*****Fast Service
The service technicians were excellent in fault finding and repairing.
manoj M.
2014-07-30
Service Area: Houston
*****The serviceman was great
The serviceman explained my options and was very timely with the repair.
Terri L.
2014-07-27
Service Area: Baltimore
*****Great Employee, great service
Thanks for sending such a good guy out to our house. This is the 2nd or 3rd time we have used O’Brien Garage Doors. We keep using O’Brien because of the high quality of people that come out to do the service. Your representative this time around was a really good guy.
Ronnie S.
2014-07-24
Service Area: Chicago
*****Came home to find door would not open
Called O’Brien and a service tech was there within an our. Diagnosed the problem, gave me a price and performed the work in a quick professional manner
Irving B.
2014-07-23
Service Area: Fort Worth-Arlington
*****GREAT SERVICE!
I will be a repeat customer and continue to recommend your services. The technicians arrived at the top of the service window which was great! After assessing my garage door, the technician gave me a full assessment of the garage and its operation, along with recommendations for its continued functioning. The big plus for me was that I had just received an O’Brien Garage door service coupon in the Value Pack, and not only did I recieve the discount for the garage door tune up, but I also received 20% off for an upgrade. I was very HAPPY with the discounts, and that the technician was willing to apply a second coupon for the service. My door operates better than when it was initially installed 8 years ago, and goes up and down without any noise. I immediately recommended O’Brien to a friend, and even gave him a coupon. He, too was impressed with my garage door’s operation. Where have you been O’Brien Garage Doors?! Thank you!!
Lillian P.
2014-07-19
Service Area: Baltimore
*****awesome
Good job
Rany S.
2014-07-19
Service Area: Seattle
****John was able to indetify the problem and fix it quickly
John explained the problem and quickly fized the issue and also gave us tips on how to maintain the doors going forward.
S J.
2014-07-18
Service Area: Chicago
*****QUALITY WORK, EXCELLENT SERVICE
The serviceman was excellent. Very personable, very polite, knew exactly what he was doing. Had a nice conversation with him.
Annette L.
2014-07-18
Service Area: Chicago
*****Excellent
Ross was splendid in his efforts to put my door back on track after I accidentally bumped it with an open hatch on my SUV. He was fast and efficient and a pleasant gentleman to work with. I recommend Obrien Garage Doors to anyone who needs their services.
Sheila B.
2014-07-17
Service Area: Austin
*****Repair of Garage Door Opener, Cables, Rollers, Seals, Etc.
Your serviceman worked quickly, skillfully and courteously on the repair of the garage door opener as he replaced the circuit board.
He did not try to convince me to just purchase a new one! He replaced the 50 worn out rollers with new rollers that operate so
quietly. He replaced a broken cable or two that was working on borrowed time! It had caused the door to be off the track, even!
He repaired the second door (less used) by replacing and tightening the heavy screws. He worked quickly and efficiently
the entire time. I will be having the seals on the base of the door replaced in brief visit tomorrow. He was temporarily out of
them on his truck. I am very pleased with the work he did, and I’m glad to mark that job off my list of “things to get done”!!

I will be recommending your company to anyone who needs
help with their garage doors. Thanks for a job well done!

Sandra L.
2014-07-17
Service Area: Fort Worth-Arlington
****
My garage door spring broke. This was the 3rd spring replacement since I built the home 13 years ago. Wife had called Overhead Doors all 3 times. Did not make sense to keep calling the same folks again. The last set of springs only last several years. Decided to buck my Wife’s opinion and call someone else. Found O’Brien online and read some of the reviews. Called them this morning and had an appointment this afternoon. Received a call prior to the Tech arriving. I found that to be create customer service. Met with Jason who was very professional and knowledgeable. He educated me about the size differences the springs should be based on the weight of your garage door. Apparently my old springs were the same size. The right spring should be larger than the left for my door. Jason installed two new springs and I was amazed on how easy and quite my door goes up and down. Jason also demonstrated how the door should only have 15 pounds of pressure when open manually. Though the cost was slightly higher than what I wanted to pay, with a five year warranty, it was cheaper that what I paid the last two service calls. Only time will tell whether my decision will pay off in the long run. Overall I am pleased. I no longer have the noisiest garage door in the neighborhood! Thanks O’Brien…Cheers.
Lance L.
2014-07-17
Service Area: San Antonio
*****Excellent Service
Our experience was perfect – they were on time, the technician was wonderful, and they solved the problem right away.
Lisa C.
2014-07-16
Service Area: Atlanta
*****The best garage door service in DFW
I’ve called O’Brien Garage Doors a couple of times, and have recommended them twice more. Every time, they have shown up immediately, on time, and performed outstanding quality work. Same day service, super nice people, and very reasonqble pricing. Don’t waste your time looking for a better deal, there isn’t one.
Eduardo M.
2014-07-16
Service Area: Fort Worth-Arlington
*****Very friendly, professional and knowledgeable of the product.
I will use O’Brien again if the need arises and I will definitely recommend O’Brien.
Jean B.
2014-07-14
Service Area: Fort Worth-Arlington
*****Great!
They were great. Gave good recommendations for repair vs. replacement. I felt like they were trying to help me and not just recommend the most expensive option like other companies did.
Sara W.
2014-07-14
Service Area: Houston
*****Great service
Great service and work. Service man was on time and had all the parts needed to get the work done. Was able to identify the problem very quickly and repair it in under an hour.
Brandon B.
2014-07-12
Service Area: Chicago
*****Excellent service, pricing, and knowledge!
I am an engineer and knew what needed fixed on my garage door and how it should be done, but I didn’t want to take the risk of doing it myself with an infant running around under underneath the door everyday. O’Brien showed up and very professionally walked me through how my garage door worked, explained exactly what was wrong and what I could option to fix with very low pressure sales tactics, making me feel like I was making informed decisions and not just replacing things because the salesman said to. Their speed and price to replace my worn spring, and the explanation that only one door spring was unsafe should it break, was unbeatable. O’Brien would be the first place I call or recommend to anybody looking for garage door repair.
James W.
2014-07-12
Service Area: Columbus
*****Great work. Technician was thourough and friendly
Brent the tech was very informative and helpful and very efficiant. He found another problem we didn’t know about and repaired that also making the garage door work better that ever
Alan K.
2014-07-11
Service Area: Minneapolis-St. Paul
*****Awesome Tech
He was excellent and figured out the many problems the door had. It is old and he made it new.
Penny S.
2014-07-11
Service Area: Seattle
*****
The work that was to occur was detailed and the cost provided prior to it being done. The technician was polite and professional. He explained what was to be done.
Cheryl B.
2014-07-10
Service Area: Atlanta
*****Door looks good
Nice service man
Willhelm S.
2014-07-10
Service Area: Chicago
*****Technician, Jason, arrived within 2 hours of my call.
A lightening strike that jumped through the wiring in my home also disabled my garage door opener. I called and explained what had happened and that I was a senior citizen who was having trouble lifting my garage door manually. The young man taking my call said someone would be at my home within 2 hours. It was less, when I got a call saying the technician was on his way. Jason was very personable and informed me what had happened to my opener. He also had with him a replacement opener, which he installed. Good service, a personable, knowledgeable technician. Good to see a company employ young family men who have served their country.
Barbara C.
2014-07-10
Service Area: San Antonio
*****Very happy
I was pleasantly surprised when I got an appointment only a few hours after I called. The process was a pleasant experience. The young man who did the work was knowledgeable and very good at his trade. I am happy with the work and will definitely use you in the future.
Michael B.
2014-07-09
Service Area: Atlanta
*****Very satisfied!
Service tech is professional, very knowledgeable, and polite. I appreciated that he had all necessary equipment to complete the job in one visit,too.
Pete B.
2014-07-09
Service Area: Fort Worth-Arlington
*****
I very much appreciate that the service person you sent was helpful and kind. I am very grateful that the person who came to fix my garage door tried to fix it, instead of just telling me that I needed a new garage door.
It means a lot in this day and age when you can trust people!
Janet C.
2014-07-09
Service Area: Fort Worth-Arlington
*****They were earlier than planned by 2 hours, but it worked out.
Professional job all the way around.
Mark H.
2014-07-08
Service Area: Houston
*****Brent arrived on time, and did a great fast job. thanks
good job
leon Z.
2014-07-08
Service Area: Minneapolis-St. Paul
*****Well done job
Very professional attitude, workman like approach, thorough examination of the door, detailed explanation of what was needed to improve the performance of the door, will use again, will recommend
Happy customer
Alex B.
2014-07-07
Service Area: Baltimore
*****Great service!
Called on the 4th of July, and the tech was there in less than 5 hour. Had to pay an additional fee for the holiday, but my truck was stuck in the garage without them. Tech was very good and knew exactly how to fix the problem. Tech was very friendly and professional.
Greg H.
2014-07-07
Service Area: Houston
*****repaired bent door
Jose is a very good technician, very thorough and fast. He explained my options and did a great job. Prompt service
Batbata C.
2014-07-06
Service Area: Fort Worth-Arlington
*****Good Customer Service
Called for check on garage door. All my questions were answered
T L.
2014-07-05
Service Area: Houston
*****great job
easy to schedule an appt
did the work that needed to be done

happy with the everything

Deb B.
2014-07-05
Service Area: Milwaukee
*****Quick response, professional and friendly service, job completed on first call.
Would highly recommend to friends.
John B.
2014-07-04
Service Area: Fort Worth-Arlington
****
O’Brien was prompt, polite, and reparied our garage door without trying to sell us something we didn’t need. I will certainly use O’Brien Garage Doors again and recomend them to my friends and neighbors. O’Brien was able to come out and fix our garage door within 24 hours. Our technician was prompt and professional. I would use them again.
Machelle S.
2014-07-03
Service Area: Fort Worth-Arlington
*****
O’Brien came on time and completed my check-up, didn’t pressure me for anything else. However, I did request that additional work be done to get the door opener in good shape. They were able to complete the work that day, and my garage door is so quiet now, I can’t believe it.
Diane S.
2014-07-02
Service Area: Atlanta
*****Very fast and efficient
I would gladly recommend this company to all my friends and family for their garage door needs.
Javier S.
2014-07-01
Service Area: Fort Worth-Arlington
*****
The technician came out the same day that I called. He assessed the problem in minutes, and made all repairs in under an hour. He was very polite, and explained evertything that he did.
Annette M.
2014-07-01
Service Area: Houston
*****Excellent
The technician was prompt, educated and did a great job!
Scott W.
2014-07-01
Service Area: Minneapolis-St. Paul
*****Prompt, friendly service!
JAMES arrived at the time he said would, promptly went to work and finished when he estimated at the price he quoted. Cleaned up after himself and reprimanded his helper for leaving a smudge on the wall!
Lawrence S.
2014-06-30
Service Area: Columbus
*****fast and reliable
John was very knowledgeable and friendly. Work was completed on time and to complete satisfaction.
Steve V.
2014-06-29
Service Area: Chicago
*****Excelent job
Everything was as we expected
Ximena I.
2014-06-29
Service Area: Houston
*****Repair broken spring on garage door.
Someone answered the phone at 8 pm!! I got an appointment for the next day. They showed up when they said they would and did what they were supposed to do. The bill was fair. This company is very professional, friendly and great at what they do. I would recommend them to everyone.
Kathleen M.
2014-06-28
Service Area: Chicago
*****Excellent price and service
I called Friday evening and set up service on Saturday morning. They called back and offered to do the repair to my garage door in June next 45 minutes. They were on time and performed an excellent repair..
Dan N.
2014-06-28
Service Area: Columbus
*****Very quick to respond and professional
Doug S.
2014-06-28
Service Area: Norfolk
*****Excellent quick service
Both techs that came to fix my door were so helpful and polite. The job was done within 2 hours, (spring and opener replacement) and for what I thought was a fair price. Will definitely call again if I have garage door problems.
Jana N.
2014-06-27
Service Area: Fort Worth-Arlington
*****Good technician
Honest, nice and professional technician
Rafael N.
2014-06-27
Service Area: Houston
*****Good service at a fair price.
And, prompt response time.
Sandall N.
2014-06-27
Service Area: Houston
*****On time and fair pricing
My garage door cable broke Wednedsay, 06/25/14 making it unusable. I called O’Brien Garage Doors and they were able to get me in later that day. The technician was on time and up-front with his estimate and about an hour later, the broken door was fixed. I highly recommend their service.
Brandon N.
2014-06-27
Service Area: Milwaukee
****
It was fast and good.
Marisa K.
2014-06-26
Service Area: Atlanta
*****Michle was very nice and kind man.
Michel looked very decent and clean man . He looked very professional. We liked him and he is hard working person.
Kelly Clemance H.
2014-06-26
Service Area: Atlanta
*****Definitely a “keeper”
Fantastic service from the initial phone call to the actual service tech. I called for a “tune-up” and received so much more than I expected. I felt like their most important client.
Susan F.
2014-06-26
Service Area: Chicago
*****Tech was on time, provided complete and timely service I requested.
The Tech arrived on time and inspected my garage door thoroughly. He concluded that the work I requested was necessary and he proceeded to fix the door and complete the opener installation. He was very thorough, told me what he was doing throughout the process, and completed the work in timely fashion. I am completely satisfied with the service from O’Brien’s.
Tommy L.
2014-06-26
Service Area: Houston
*****Great service!
I had a new garage door opener installed. The office person was very nice and I got the time that I needed during the week.
I thought Brent was very nice, explained everything to us and was very personable about it. We would recommend O’Brien garage door repair
Michelle B.
2014-06-26
Service Area: Minneapolis-St. Paul
****Very good, thank you,,,,,,,,,
Dewey N.
2014-06-25
Service Area: Fort Worth-Arlington
*****Expectations were completely met.
As a repeat customer I expected great service and I certainly was not disappointed. The technician was on time and came prepared to accomplish the needed repairs. One of many reasons I have recommended O’Brien to family.
Judi E.
2014-06-25
Service Area: Seattle
*****Prompt, courteous service; fair price.
The techs were very knowledgeable and experienced; took care of my problem right away. When the part was not on the truck on initial visit (Friday), they were right back on the following Monday to complete job.
Nancy Q.
2014-06-24
Service Area: Chicago
*****5-Star Service
O’Brien was professional through the entire process: from making the appointment; solving our garage door problems; and through the invoicing process. O’Brien arrived with all the right replacement parts, and ours was a complete replacement. All too often repairmen come out without supplies requiring the homeowner to arrange his/her schedule for a two day repair job to accommodate hte repairman. This typically requires someone to take off of work a second day which costs the homeowner more money. So, we really appreciate the professional who comes prepared. We would definately recommend O’Brien to my neighbors – to my closest friends. And then, I would point them to the local ValuPak envelope that arrives monthly as O’Brien often advertises with a coupon.
HOLLY C.
2014-06-24
Service Area: Fort Worth-Arlington
*****customer care excellent
I felt like a valued customer for the long haul. The technician explained everything and provided options. No pressure sales. Experience reminded me off the good old days when loyal customers were treated as well as new customers. Thanks
TOM M.
2014-06-24
Service Area: Houston
*****Replaced both garage door springs
Called Saturday AM and had a technician out before the scheduled window of 5200 to 5400.
Repaired and tested quickly with the lifetime springs.
Robert M.
2014-06-22
Service Area: Fort Worth-Arlington
*****Great Service
Wonderful response and service
C A L.
2014-06-22
Service Area: San Antonio
*****Efficient, Pleasant
When I was setting up the appointment, the scheduler I spoke with by phone was pleasant and efficient. The tech, Daniel, showed up on time. After just a couple of times watching the door go up and down, he diagnosed the problem and suggested a couple of options. He asked questions about my repair history to confirm his diagnosis. I thought I needed springs, but Daniel suggested wheels instead, which saved me money. He finished his work very quickly, left the work area clean and neat. Well done.
Ken K.
2014-06-21
Service Area: Fort Worth-Arlington
*****
Was on a limited time and service was as they promised. done right and ontime. Will definitely recommend O’Brien to anyone who needs garage
service. The service tech knew I had a dr. appt. and he finished
with time to spare!!
shirley S.
2014-06-21
Service Area: Houston
*****Excellent service!
Got a quick, same day appointment. The service technician was very polite and professional and fixed the problems with the door quickly. I would highly recommend O’Brien for service!
Christina M.
2014-06-20
Service Area: Houston
*****Thanks O’Brien!
I was recommended to O’Brien by a co-worker and what a great recommendation! I called at 1:30pm and my garage door was completely fixed up by 6:30pm! Friendly, fast, professional, and a top notch qualiity repair – you can’t ask for more!
H S.
2014-06-20
Service Area: Minneapolis-St. Paul
*****Personable and knowledgable service representative.
We were expecting to be “hit” with the sales upgrade talk so it was no surprise when your rep began giving us options. We have been battling with our garage door opening/closing for some time. Minor repairs here and there. Your service rep was thorough, honest, and knowledgable about the product and continued service on our older door parts. We decided to upgrade for a number of reasons – and we are very glad we made the choice. The upgrade was quick and efficient – and we now have a door that opens quietly! Thank you!
Michele P.
2014-06-20
Service Area: Seattle
*****
I had somewhat of an emergency as I couldn’t get my van out of the garage, and they worked me into their busy schedule that day and got my garage door fixed–thank you!!
Sharon M.
2014-06-18
Service Area: Fort Worth-Arlington
*****Tech was on time, polite and knowledgable .
Fixed problem quickly and cleaned up. I am a satisfied customer and will call again if needed.
Pam K.
2014-06-18
Service Area: Fort Worth-Arlington
*****Knowlegdable
Used their time efficiently.
Gary S.
2014-06-18
Service Area: Seattle
*****Fast service, good explanation
I was able to schedule an appointment within 48 hours of my call. The other company I had used in the past never even bothered to call me back, so glad I have found a new, reliable company. The service technician, although not in a uniform, was able to quickly service the garage door, had the necessary parts, and explained everything very well.
Stacey D.
2014-06-17
Service Area: Chicago
*****Front office great. Tech Grant very polite & professional
I would ask for Grant’s service again. He was very thorough
Nancy A.
2014-06-17
Service Area: Houston
*****Excellent
Very prompt service! James Haley was very courteous and knowledgable. Scheduling was very easy! Would definitely recommend to others and use O’Brien again!
Lori D.
2014-06-17
Service Area: San Antonio
*****Great service!
Will recommend.
Wes F.
2014-06-16
Service Area: Fort Worth-Arlington
*****Garage Door
Kristopher did an excellent job. I was so impressed with his commitment to his job. He did not have the latches on his truck that were need to complete the job. When asked what would be a good day to come back and complete, I informed him that there wasn’t. He left, went back to the shop, got the parts and returned to complete the job. He deserves an atta boy! for a job well done.
Donna J.
2014-06-16
Service Area: Houston
*****The overall experience was great
The repair technician was very friendly, honest and prompt. I really appreciate the willingness to come out on short notice to repair my garage door. The technician not only repaired what was needed, but also repaired what could have been potential injury or damage. This told me that he really cares about what he does. I have already put in a good word to friends and family about this business.
Cherryl J.
2014-06-13
Service Area: Atlanta
*****Excellent
Excellent work, courtesy, manners and timeliness .
petrina P.
2014-06-13
Service Area: Fort Worth-Arlington
*****Excellent
The tech was knowledgeable, the length of time from call to appointment time was good and the service was great.
Robin B.
2014-06-12
Service Area: Baltimore
*****good service
Thank you
shari P.
2014-06-12
Service Area: Fort Worth-Arlington
*****Prompt…Efficient & Professional
Great service and a job well done. Thanks Brent
Lauren S.
2014-06-12
Service Area: Minneapolis-St. Paul
*****Problems Solved
Garage door was off track and now with the new replacements garage door stays on track. Sensors also were replaced and garage door now opens and closes on automatic every time. With motor tune up the door is a lot quieter than before. My problems were all resolved by the technician. Speedy service by company.
Fran G.
2014-06-11
Service Area: Atlanta
*****Very helpful, Effiicent and Excellent work
Very helpful, Effiicent and Excellent workJohn
John S.
2014-06-11
Service Area: Chicago
*****
My garage door never worked as well as it does now after repairs by O’Brien. Friendly repair man really knew how to make my door work at it’s best.
Paul M.
2014-06-08
Service Area: Chicago
*****Excellent same day and next day service
I had to have two panels replaced. The technician came out the same day for an estimate and the install was done by 50am the next day!
T R.
2014-06-07
Service Area: Fort Worth-Arlington
*****Knowledgeable and Great Service.
Arrived within the time range quoted. Diagnosed the problem and immediately began to repair. Shared knowledge about garage doors and how they should function. And then gave discounted the price.
John P.
2014-06-07
Service Area: Houston
*****Work was great.
Brock was polite, thorough, and efficient. He explained what he would do and went right to work. Iwas very pleased eith the results, and enjoyed his personality.
Mary D.
2014-06-05
Service Area: Seattle
*****Amazing
Extremely prompt and fast. It was so quick it didn’t even mess up my day. Prices not bad either
Mike P
2014-06-04
Service Area: Chicago
*****
Same day service even though it wasn’t an emergency. Options spelled out plainly and accurately. No hard sell. Fast install of new unit and outside keypad.
Julie L.
2014-06-04
Service Area: Houston
*****opener
Did a great job quickly
Stephen B.
2014-06-03
Service Area: Chicago
*****GREAT SERVICES AND VERY PROFESSIONAL.
Good.
Doreen J.
2014-06-03
Service Area: Fort Worth-Arlington
*****Totally Happy
I had both of my springs replaced on my garage door. The guy was very friendly and was very fast. He done a excellent job, and for sure will use O’Brien again for sure.
Paula K.
2014-06-03
Service Area: Houston
*****very good
I would use you all again
Ruben R.
2014-06-01
Service Area: San Antonio
*****Tech was excellent
He arrived early, was fast clean and checked eveything
Jaspyr S.
2014-06-01
Service Area: Seattle
*****
service installer was prompt, courteous, and most of all, done within the time allotted. prompt, courteous and timely service.
Kevin F.
2014-05-30
Service Area: Minneapolis-St. Paul
*****Quick, professional and complete. Couldn’t ask for more.
Called at 7:00 am. They came by 8:30. The door was fixed by 9:30. Friendly, professional and amazingly quick!
Rance G.
2014-05-29
Service Area: Fort Worth-Arlington
*****Great Service!
O’Brien Garage doors is the only company I will use for my garage door. The tech was well knowledged and was very friendly in explaining what was wrong and what I needed. Excellent company to have work on any problem with your garage door.
Dirk Y.
2014-05-29
Service Area: Fort Worth-Arlington
*****very pleased with all aspects of service
quick and efficent, door works great
Mark W.
2014-05-29
Service Area: Fort Worth-Arlington
*****Did an excellant job.
He was very through and knowledgeable.
Quentin M.
2014-05-28
Service Area: San Antonio
*****
Door is now working like a charm!!!!Very quite. Thank you. MLS
Mary S.
2014-05-27
Service Area: Houston
*****Great job
Excellent work, done right the first time – just what I look for! Attention to detail was spot on both times, and the speed of the work was very impressive.
Les H.
2014-05-25
Service Area: Fort Worth-Arlington
*****Technician informative of problem in need of repair
Technician informative of problem in need of repair
Lind B.
2014-05-25
Service Area: Houston
*****Great service.
My springs had broken and they were able to come out the day after I called. They replaced what needed and suggested some other things but did not push the up sell. Just suggestions. I chose just the necessary repairs and he was courteous and had my job done promptly.
Susan D.
2014-05-24
Service Area: Fort Worth-Arlington
****Quick and efficient
Quick, same day service. Technician worked very efficiently and had all parts with him that were necessary to make the repairs.
Janet W.
2014-05-22
Service Area: Atlanta
*****
Juan Barba, the garage door specialist, from O’Brien is awesome! I really appreciate the great service provided by Juan Barba. He is so informed and proactive, always on time, always great suggestions and information to extend the life of my old garage door!
Thanks Juan!
Kimberly and James C.
2014-05-21
Service Area: Chicago
*****good
good
Don H.
2014-05-21
Service Area: Fort Worth-Arlington
*****Great service and fast response
Great service and fast response
B P.
2014-05-20
Service Area: Chicago
*****Garage Door Repairs
They came out and replaced the garage door springs and opener on the same day, was very pleased! They made sure I understood ever step they were doing and how to operate and maintain the new parts.
Hannah D.
2014-05-19
Service Area: Chicago
*****Great service
They came, they saw, they conquered.
I am a pessimist about service people, but they have made me an optimist.
Hans K.
2014-05-13
Service Area: Seattle
*****Justin was super to work with.
Very customer oriented. He was the BEST!!! Our door broke on a Saturday morning around 55:00am and Justin had it fixed by 5;00pm We had to leave him alone just after 30 minutes that he arrived because of a prior commitment. When we asked if he could come back on Sunday, he suggested that we allow him to stay and finish. He told us to lock our inner house door and he would take care of the rest. He did just that. He even called my cell afterwards to give me an update and what might happen to the opener in the future. He said that is is working fine now. Just absolutely great service. Thank you Justin.
Charles F.
2014-05-11
Service Area: Houston
*****All Staff Were Extremely Polite and Professional
I called for a garage repair (it was only opening about an inch – which was later pointed out to be due to a busted spring) at about 7PM, and my appointment was set up for the 12PM-4PM window for the following day (a Saturday). I received the call that the service person was about a 1/2 hour out, but traffic caused a delay. The service person was apologetic about traffic, and went through the options for repair/replacement, twice (once for me, once for my wife with the buying power 🙂 ). After a brief conversation, the employee went to work, and in under a half-hour, was done. He was knowledgeable and polite the entire time, and gave us the aside that we may want to look into replacing the rollers within a year or two as well (said after some greasing, they seem to be working okay, now). This company is an easy recommendation.
Shanon C.
2014-05-10
Service Area: Milwaukee
*****Excellent customer service
Excellent customer service. Quick response, very professional, communicated issues great. Would be happy to use again.
William H.
2014-05-09
Service Area: Fort Worth-Arlington
*****James Halsey was excellent, very professional , knowledgeable.
The engineer was outstanding , highly recommendable because of his professional attitude, knowledge and pleasant demeanor.
Anita G.
2014-05-08
Service Area: San Antonio
*****
Both techs were very friendly and explained the options very clearly. They also shared some tips on maintenance. They helped with the outdoor key pad, wall mounts, car buttons and tension adjustments. I should also add that I had to re-schedule due to a conflict in my schedule and the people in the office could not have been nicer to re-schedule my appointment.
Bob N.
2014-05-07
Service Area: Atlanta
*****The service man was very professional and curtious.
Job was done quickly
Cindy S.
2014-05-07
Service Area: Seattle
*****good
service
Ramesh K.
2014-05-06
Service Area: Fort Worth-Arlington
*****Very good work, on time, and did what was requested
Very good work, on time, and did what was requested. Brent was an excellent technician!
Benny R.
2014-05-06
Service Area: Houston
*****Double Electric Door Install
We had James out to install our newly gifted garage doors. He was extremely knowledgeable, and identified a couple potential issues. Only one of the doors on the house was mainly used, and that was the door with the old opener. The other way less used door did not need any rolling stock replaced. I’d definitely have O’Brien Doors out again when we have problems.
Jeremy R.
2014-05-06
Service Area: Seattle
*****
Our service man came out to give a quote and was able to start and finish the work all in the same day. It’s like we have brand new garage doors. He even helped us out with an old basketball goal that was going to the dump by sawing it in half. Great customer service!
Laura M.
2014-05-04
Service Area: Atlanta
*****Easy going
O’ Brien employe can in fixed the problem in no time. I was satified with the work and in the time the employe did it in. Thanks
Susana D.
2014-05-04
Service Area: Fort Worth-Arlington
*****
Technician was friendly, professional, and expedient in diagnosing the problem. The technician discussed the repair before beginning the work and complete the repair in a timely manner. Upon completion he explained the warranty on the parts.
Nancy W.
2014-05-04
Service Area: Fort Worth-Arlington
*****great service
good price
Nick S.
2014-05-03
Service Area: Chicago
****very pleased
Very pleased with my technician Grant and also with office staff. Took care of my problem quickly.
carol C.
2014-05-02
Service Area: Houston
*****Excellent
They were very professional.
Mike F.
2014-05-02
Service Area: Houston
*****Timely, professional, courteous and thorough
The appointment process was quick and painless. The technician (Brock) was timely, professional, courteous and thorough. We had 3 doors that required parts, labor and service. He took the time to make sure all our needs were met.
Melissa F.
2014-05-01
Service Area: Seattle
*****Great Service!
The service man gave me an over view and his recommendations for the repair as well as a few simple things that we could do maintenance wise to prolong the functionality of our doors. He was pleasant, professional and the repairs were reasonable. After he left, I was wondering why I hadn’t called O’Brian years ago! I highly recommend them.
Kasey M.
2014-04-30
Service Area: Chicago
*****Very satisfied
Job was done promptly as promised.
Ellen S.
2014-04-30
Service Area: Chicago
*****Fast and efficient
The technician was quite knowledgeable and didn’t seem to mind my barrage of questions. He was efficient and conducted himself professionally.
Michael T.
2014-04-30
Service Area: Fort Worth-Arlington
*****Very satisfied
the serviceman was very professional and very personable
Very very pleased with the Company from my first call to the end.
Diane R.
2014-04-30
Service Area: Minneapolis-St. Paul
*****Very prompt and courteous service
I called at 8AM and my service tech, Mike, was here by noon.. He was very professional and courteous and gave me options for cost estimates needed to repair my garage door opener. He worked diligently and efficiently in repairing my door opener.
I highly recommend O’Brien Garage Door.:)
John B.
2014-04-29
Service Area: Atlanta
*****Great Customer Service
Unfortunately I do not remember my serviceman’s name but he was very knowledgeable, courteous and prompt. He offered suggestions to make my garage door work more efficiently but did not pressure me to have it done today….of course I did. It was all in the attitude. I will highly reccommend you to my friends and family.
Melba A.
2014-04-28
Service Area: Fort Worth-Arlington
****
No comments
Gerry F.
2014-04-26
Service Area: Milwaukee
*****Knowledgable service person
When we moved into our house we had 2 garage doors with issues. I had O’Brien Garage doors come out to confirm that the doors were old and not serviceable. But unexpectedly, after an hour of work, we had a totally different situation. I am very pleased.
Angie N.
2014-04-26
Service Area: Minneapolis-St. Paul
****
On Monday April 21, 2014 an employee from O’Brien Garage Doors came to my home and installed a garage door opener. I was really pleased with the technician he was extremely knowledge and provided me with a lot of helpful information about my garage door opener. I then realize how much time and effort went into installing a garage door and I am happy that I chose O’Brien.
LexusinVA
2014-04-24
Service Area: Northern Virginia
*****
Thanks! The tech arrived earlier than expected but that was a good thing. He was knowledgable, friendly and completed the job quickly.
Vickie K.
2014-04-23
Service Area: Fort Worth-Arlington
*****Professional and experienced
Very knowledgeable about garage doors and openers.
virginia M.
2014-04-23
Service Area: Seattle
****
Tech was very knowledgeable and truck was well equipped. Tech did a very good job
William L.
2014-04-22
Service Area: Houston
*****Provided same day service!
Courteous customer service rep on initial call to set up appointment. Service was for same day while other services cannot acommodate. Technician called 30 minutes before arriving. Technician was prompt and professional. Customer Service rep called me to report the problem and what had been done to fix (since I was not at appointment location). Only con is price can be a bit better, but taking into account it was same day service and no wait for parts, the price seemed fair. Have used before this instance and will use again in future if I need same day service.
L N.
2014-04-22
Service Area: Houston
*****Excellent service
Excellent service. Explained everything prior to initiating repair.
Macy R.
2014-04-21
Service Area: Seattle
*****Punctual, Professional, and Reasonably Priced.
Ryan the technician arrived, immediately diagnosed the problem. He then selected the parts necessary to fix the problem and installed them and programmed the remotes . He then tested the remotes . Problem solved.
Roger F.
2014-04-20
Service Area: Chicago
*****
The technician arrived on time, thoroughly explained what was needed and provided several options and prices. My garage door hasn’t worked this good as long as I’ve lived in this house! O’Brien did an excellent job. Couldn’t be happier with my experience! Thanks.
Randy H.
2014-04-20
Service Area: Fort Worth-Arlington
****I was pleased with the overall work and quality.
I was pleased with the overall work and quality.
ELISSA C.
2014-04-19
Service Area: Atlanta
*****He was good & fast
He only took 45 minutes to fix the replace the cables and wires. He also explained why the door was rubbing.
mildred Z.
2014-04-19
Service Area: Chicago
*****The repairman was very professional and helpful.
He told me everything he was going to do. He was very efficient in his work
Cindy O.
2014-04-19
Service Area: San Antonio
*****Garage dr opener, purchase & install, garage dr tuneup
Bob & his assistant, did a professional & efficient job of servicing my garage door & installing my new Chamberlain Liftmaster opener. My wife & I are very pleased.
Larry S.
2014-04-17
Service Area: Chicago
*****
I had an emergency on my hand. I was schedule to present at a conference and my garage wouldn’t open. The person I first contacted was curteous and eager to help me get the service I needed. When i got anxious and called back, she listened and contacted the service provider to get an estimated time of arrival. The service provider arrived and immediately understood my dilemma and assured me that he could service me right away. I have used the service before and I am more impressed and satisfied with the service. Your company and providers are very customer oriented and quickly earn the trust of customers and there is value when using your service.
Joanna H.
2014-04-16
Service Area: Fort Worth-Arlington
*****very well pleased
Door adjustments work very well
Russell L.
2014-04-15
Service Area: Minneapolis-St. Paul
*****I was very pleased.
The repair man was awesome. James was very nice and knowledgeable. Showed me what was wrong and fixed it fast. Made it so I could go see my Mom in the nursing home. Thank you so very much.
Trina T.
2014-04-15
Service Area: Seattle
*****excellent, efficient and friendly
would reccomend to friends
Robert L.
2014-04-15
Service Area: Seattle
*****Fast, Friendly
in the morning we were called and notified of a time change, The guys showed up in good time , did the work went over any and all features
Paul P.
2014-04-14
Service Area: Baltimore
*****Service was outstanding 5 stars all the way
Tech was friendly, professional and provided explanation of repair needed. It was much appreciated
John D.
2014-04-13
Service Area: Milwaukee
*****wonderful experience
O Brien is the best garage company. The technicians are most reliable and helpful.
Karima L.
2014-04-11
Service Area: Atlanta
*****Quick response
The work was done in a timely fashion. Thanks to the quick
response the problem was diagnosed and fixed so I could make
an important meeting with time to spare. Jennifer was super in sending Andrew to my home right away. Kudos to both Jennifer
and Andrew for GREAT service
Gene W.
2014-04-11
Service Area: Houston
*****
Very good. The serviceman helped me with all of my needs and was friendly and polite the enitre time.
Andrew H.
2014-04-11
Service Area: Houston
*****
Same day service; very punctual. Their automated system let us know that they were 30 minutes out. They quickly replace the broken spring, and then changed out the motor as asked, and installed an external keypad to the garage. Would definitely recommend them again!
David K.
2014-04-10
Service Area: Fort Worth-Arlington
*****good
We keep coming back for any issues with garage door including replacing one. I feel comfortable with the techinician (I think it is the same guy for us over the years.) pricing and quality of work
Pamela K.
2014-04-10
Service Area: Fort Worth-Arlington
*****Great Job
Nothing more could I ask for. Prompt timing, explaining all the options, knowledgeable staff and eventually excellent outcome.
Gopan S.
2014-04-10
Service Area: Houston
*****Service person was professional and friendly
Everything was taken care of quickly and I am pleased with the results
Mari Ellen B.
2014-04-09
Service Area: Fort Worth-Arlington
*****Ecellent Experience
Excellent Experience
Loren P.
2014-04-09
Service Area: Fort Worth-Arlington
****Timely appointment
They worked around my schedule and the technician arrived when he said he would. The technician was very knowledgeable and not pushy or demanding that items needed replacement. The tech made sure that everything was working properly and that I was satisfied with the service before completing the ticket.
Jesse M.
2014-04-09
Service Area: Houston
*****Robert was very knowledgable & efficient
Krista T.
2014-04-08
Service Area: Fort Worth-Arlington
****Good
The problem was explained and the work completed and tested quickly.
Curtis W.
2014-04-07
Service Area: Baltimore
*****
On time perfect job; the guy went above and beyond the call of duty made sure doors were adjusted right and added some other details, that were overlooked when doors were installed. GREAT JOB.
William F.
2014-04-07
Service Area: Northern Virginia
*****Good experience
The service rep showed up on time, explained options, and did neat and efficient work. If i need garage door work done again I’ll be sure to call O’Brien.
Mike Y.
2014-04-06
Service Area: Baltimore
*****Excellent and honest service. Highly recommended!
Great experience from inquiry, placing the call, to receiving the service. The auto-notification call 30 minutes prior to the technician’s arrival was a very nice touch to the whole experience. I had time to make sure that I didn’t just get rolled out of bed to answer my door when the technician arrived (it was an 8am appointment on Saturday). The technician was very helpful and professional, and both he and his assistant took their time to answer my questions and explain to me how to keep my door in better shape. He indicated the spring might be on the borderline of its lifetime usefulness, but he explained by oiling it more diligently at this point might re-vitalize and extend its expectancy. He was able to nail down the core problem and replaced the gear and sprocket right away with his assistant in a very efficient manner. Even though my original call was about the diagnosis and repair, he provided me additional info and help without charging me the extra. Overall, it’s a great experience. I highly recommend O’Brien’s service.
Mary G.
2014-04-06
Service Area: Chicago
*****Fast and Great!
This is the second time we have used this firm and have to say they were fast and great both times.

I recommend them!

B L.
2014-04-05
Service Area: Fort Worth-Arlington
*****Amazing service.
I expected hours for the job to be completed based on research. It took less than 1 hour for both doors. What great service.
Cindy M.
2014-04-05
Service Area: Seattle
*****Great Service and Great Price
Great service start to finish. Customer service person who took my call was great at scheduling and confirming pricing and deals. She told me more than I was even aware of that helped me save some money. There was a call to confirm I’d be home prior to the visit which I completely respect. And finally, the man and his asst. that came out here — I had no doubt he knew what to do and his knowledge went well beyond a training session. He had that common sense approach and also pointed out some super easy tips to prevent future service needs. And the price — again, really felt great about service and the value.
Brenda K.
2014-04-03
Service Area: Chicago
*****Excellent service
Although I was skeptical at first, Our service technician Juan was extremely professional and knew exactly what he was doing. Our garage door and opener haven’t worked this smoothly in ten years. And this was all done for a fraction of the cost of a new opener. Would highly recommend!
Janet S.
2014-04-02
Service Area: Chicago
****Prompt. Fair price
Would recommend
Rose J.
2014-04-02
Service Area: Houston
*****
Great service, on time, professional and the representative really cared about and was passionate about his work!
Rhonda D.
2014-04-02
Service Area: Houston
*****Pleases Customer
I was very pleased with quality of service that O’Brien’s provided.The technician was prompt,efficient and courteous.
Lakisha A.
2014-04-01
Service Area: Fort Worth-Arlington
*****Great experience
From the order through the installation, the experience was a pleasure. Would definitely recommend!
Pam E.
2014-04-01
Service Area: Houston
*****Very very good
Joe was efficient , polite and prompt.
Norma H.
2014-03-31
Service Area: Fort Worth-Arlington
*****Very Satisfied Customer
Brent was the repairman dispatched to my home. He was professional and courteous. I am pleased that O’Brien Garage Doors is willing to reimbursement the coupon for the lifetime springs that i rememebered when I called for the repairs and failed to give it to Brent. I am remodeling my home and hopefully will be able to purchase a carriage door in the future.

Thank you for being a trusted business that I am comfortable calling on for future business.

Carolyn B.
2014-03-30
Service Area: Atlanta
*****Customer Service
O’Brien has serviced my garage door on a number of occasions. I have always been impressed at how prompt, efficient and pleasant the technicians are.
Victoria S.
2014-03-30
Service Area: Houston
*****The best garage door company that I’ve ever delt with.
Everything about O’Brien was very professional, and easy…..From making my appointment to the technician that arrived on my doorstep. The next time I need some service on my garage doors, I won’t even need to shop around, I’ll just go straight to O’Brien.
Robert W.
2014-03-27
Service Area: Seattle
*****excellent
We called at night and they were able to come out the next morning.
Konny D.
2014-03-26
Service Area: Fort Worth-Arlington
*****Great service and quick response.
The service tech was very courteous. I received a call 30 minutes in advance and the tech showed up on time. The service was very fast and professional.
Kerry B.
2014-03-25
Service Area: Fort Worth-Arlington
*****fast, on time, and professional work done
very pleased with work and professionalism
bill V.
2014-03-25
Service Area: Fort Worth-Arlington
****
As a first time customer, I was very pleased with the work performed. Service performed to my garage doors was done quickly and all questions regarding services being performed were explained in a timely manner.
Jimmy C.
2014-03-24
Service Area: Houston
*****The service was excellent and he was on time.
Excellent service.
Nadia B.
2014-03-23
Service Area: Baltimore
****Will use again, reliable good customer service.
Very good customer service.
Wendy W.
2014-03-23
Service Area: Milwaukee
*****Great experience, polite technician
Great experience, polite technician, will use for annual tuneups
Juanette D.
2014-03-22
Service Area: Houston
*****Excellent service, quick, prompt and reliable. great quality…Thanks
excellent service, quick, prompt and reliable. great quality, thanks!
B M.
2014-03-21
Service Area: Houston
*****All the wor k was done good
Seems like everything is good
Jack V.
2014-03-20
Service Area: Fort Worth-Arlington
****Service completed in satisfactory manner.
Service technician arrived within the prescribed time frame, provided information regarding the necessary repair and completed the repair in a timely manner.
Richard W.
2014-03-19
Service Area: Chicago
*****Quick and prompt service
Same day service. Technician was on time and service was quick.
Kim A.
2014-03-19
Service Area: Fort Worth-Arlington
*****Service was great
Technician was on time, knowledgeable and quick to work.
Starla M.
2014-03-19
Service Area: Fort Worth-Arlington
*****Got the job done in the promised time frame
Technician was courteous and competent; he arrived when promised; completed his work in a timely manner.
We would not hesitate to use O’Brien in the future
Vic N.
2014-03-19
Service Area: Fort Worth-Arlington
*****Outstanding Company
I highly recommend O’Brien Garage Doors! Their service is top-notch! The entire experience, from initial contact through job completion, could not have been better. GREAT JOB!
Bill S.
2014-03-19
Service Area: Fort Worth-Arlington
*****great service
Joe was my installer and he was very helpful and great to work with and he educated me and took time to explain what was wrong and some signs to look for with the lazers to make sure the door would continue to work well and also go over where and how to lube the door up. He made me feel like he had my best interest in mind and he was wathing out for me , that’s invaluable to find a guy like that. Thank joe for me!!
sam B.
2014-03-19
Service Area: Minneapolis-St. Paul
*****
Technician was friendly, identified the problem and fixed it quickly. After our experience with O’Brien, I’d be happy to recommend them!
Don P.
2014-03-18
Service Area: Baltimore
*****Garage door tune-p
Service performed satisfactorily and expediously
Bessie P.
2014-03-18
Service Area: Houston
*****Hinges broke on door, car stuck in garage
O’Brien responded quickly and got the job done. I was impressed with the quick response time on a Saturday. Fast and friendly repair – also troubleshot another problem and repaired that too!! Reasonably priced and I now have a quiet working door. I definitely will recommend to others.
Renee M.
2014-03-18
Service Area: Seattle
*****Awesome experience
Edwin was very thorough and professional. Went above and beyond. Will recommend your service to everyone I know. Great job
Rob P.
2014-03-17
Service Area: Houston
*****Right on time, quickly fixed
Ruth Ann D.
2014-03-16
Service Area: Fort Worth-Arlington
*****The service was prompt and courteous
The service technician worked efficiently and in a very professional manner. He gave advice and recommended some fixes that would make the garage door run smoother.
Narendra G.
2014-03-16
Service Area: Houston
*****
Service was quick to schedule and repairman appeared on time scheduled. Repair was done very quickly, explanations were given as to what was done. a sticker was placed on the door so I could call again, if needed.
Kay A.
2014-03-14
Service Area: Fort Worth-Arlington
*****
the workers were fast and curtious
casimir S.
2014-03-12
Service Area: Chicago
****Totally Satisfied!
At the very last minute when the wiring on my door snapped, I turned to the orange sticker on my garage wall and was promptly taken care of, despite the time being after 5:00. The dispatcher immediately called Grant and he came out by 6:30 and worked until 9:30. A consummate professional in every way, we now have a repair that should last for up to 50 years! My second time using O’Brien and once again VERY satisfied!
Michael R.
2014-03-11
Service Area: Houston
*****I am very pleased
Andrew arrived on time and equipped to remedy my problem (broken spring).
Keith H.
2014-03-11
Service Area: Houston
*****A very pleasant workman
Were able to get the work needed done in a reasonable time.
Kenneth P.
2014-03-11
Service Area: Seattle
*****great service
very helpful and great service
Stephanie F.
2014-03-10
Service Area: Chicago
*****Was very professional and easy to talk to.
Did not feel like I was just another appointment. I was having a problem with the garage door closing. Call O’Brien and came that same day. Was treated with respect and did not feel like I was just another appointment . Would definitely use them again and refer them to others.
Kevin C.
2014-03-09
Service Area: Chicago
*****Very pleased with the service.
The technician called when he was on his way so we didn’t have to wait around all day wondering when he was goin to show up. Was very polite and answered all my questions.
Scott H.
2014-03-09
Service Area: Minneapolis-St. Paul
*****The technician was knowledgeable and professional
The technician was knowledgeable and professional
Alvaro H.
2014-03-09
Service Area: Seattle
*****Communicated well. Timely. Clear. Informative.
From beginning to end the experience was exemplary. No suggestions for improvement. Would recommend to others and will call if need further service.
glenn B.
2014-03-08
Service Area: Fort Worth-Arlington
*****Prompt Service!
O’Brien was able to get us in same day and had our garage door repaired in less than 30 minutes. We didn’t even have to take our car out of the garage! Tech was knowledgeable and professional.
Jenni M.
2014-03-08
Service Area: Milwaukee
*****Excellent service!!!!
Came to the rescue soon after my call, driving through late afternoon rush hour traffic to the east side of the Twin Cities. He quickly and efficiently took care of our garage door fiasco — I thought for sure it was a lost cause, but he knew exactly what needed to be done and went to work. He was also able to fix another problem we’d been having with the garage door, separate from what I’d initially called them to come repair. He saw the problem and took care of it. Wish I could remember his name to let him know how much I appreciated all he did. Of course, all this happened while my husband was out-of-town on business, so it really meant a lot to me that he could take care of everything so quickly and efficiently. And the cost was very reasonable. Thanks again for your excellent work. We were very, very pleased with the end result!! Can’t remember when the garage door has worked so well AND opened/closed so quietly.
Marie K.
2014-03-08
Service Area: Minneapolis-St. Paul
*****Service man was very efficient, informative and helpfull
Service man was very efficient, informative and helpfull
Ron S.
2014-03-07
Service Area: Chicago
*****Excellent
O’Brien Garage Door service and technician were great! I was impressed with the response time, understanding my garage door broke (no warning) and skill to identify the problem of my garage door and replace the part. Yes, I will recommend to my co-workers. The technician was very professional and took care of the repair within one hour. (I am amazed) with the whole response by O’Brien Garage Door provided!
Sandy S.
2014-03-07
Service Area: Fort Worth-Arlington
*****A5 service
Great service. Knowledgeable service
Ernest C.
2014-03-07
Service Area: Fort Worth-Arlington
*****Perfect! I couldn’t be happier! Thank you.
Brock did a great job (of selling me on the need for the service) and an even better job doing it!
Ken H.
2014-03-07
Service Area: Seattle
****Great experience!
Mike was efficient, knowledgable and professional. Thanks for a great experience. We will call you again.
Sally G.
2014-03-06
Service Area: Atlanta
****Garage door opener installed
They called 30 minutes prior to arrival as promised. Installer was very nice and explained everything perfectly. Would definitely recommend them to friends.
Susan D.
2014-03-06
Service Area: Chicago
*****Great all round service
Very pleased
Justin C.
2014-03-06
Service Area: Chicago
*****Fixed a broken spring on my garage door
Thank you for quickly fixing my garage door spring and teaching me how to maintain the life of my spring!
Lea E.
2014-03-05
Service Area: Fort Worth-Arlington
*****Pleasant experence
The Service technician was on time, pleasant and very helpful. The work was completed effeciently and completely.
Thank you
Maureen M.
2014-03-05
Service Area: Fort Worth-Arlington
*****
I was very impressed with Joey. He explained what my garage door needed and the cost. He was courteous and professional.
DANA J.
2014-03-05
Service Area: Fort Worth-Arlington
*****5 stars for every catagory
The Representative came out same day I called for service. Weather was very bad. I could not get the garage door open to get my car out. He replaced the garage door opener. Very satisfied.
Donna D.
2014-03-05
Service Area: Houston
*****I was very please with the service I receaved.
Thank You
Barbara R.
2014-03-05
Service Area: Minneapolis-St. Paul
*****Professional but friendly service technician, James.
Appreciated the different options offered for the ‘fix’ to my elderly garage door system. James is the best!
Lynn G.
2014-03-05
Service Area: San Antonio
*****Very Knowledgeable, Friendly Staff!!
Fast service. Worked easily with my home warranty company. Very friendly and knowledgeable.
Janae A.
2014-03-04
Service Area: Fort Worth-Arlington
*****
We live out of state so had to depend on O’Brien Garage Doors to meet with tenant. They were very professional and called us before they did any work, showed up at the time window. Since we do not live there we cannot test the garage door but tenant seems satisfied. We live in Arizona and had to depend on OBrien to give us the service. They seemed very dependable and I would use them again if we had a problem.
Maureen F.
2014-03-04
Service Area: Seattle
*****Always pleased
I own rental property and have used O’Brien for all of my rentals as well as my home, they are always prompt and do a great job. Reasonable prices.
Sandy H.
2014-03-02
Service Area: Fort Worth-Arlington
*****Great service
Very pleased w/ customer service
T D.
2014-03-02
Service Area: Fort Worth-Arlington
*****Excellent work and quick installation.
The installers quickly replaced my old garage door opener, demonstrated how the new opener operates, and how to maintain the rollers and springs.
Walter B.
2014-02-28
Service Area: Chicago
*****good job!
have used them twice now for 2 garage doors. very nice installers and did a great job in an efficient time frame. recommend when people ask about garage openers or hardware.
D V.
2014-02-26
Service Area: Fort Worth-Arlington
*****great service
Excellent service good price
kacy P.
2014-02-26
Service Area: Fort Worth-Arlington
*****Great service
Great job
Ed W.
2014-02-26
Service Area: Fort Worth-Arlington
****Good Services
The services provided by O’Brien Garage service was very good. I like the timeliness of the person providing the services to repair my garage. The associate was on time and was professional.
Sonya B.
2014-02-25
Service Area: Atlanta
*****
The service appointment was on time. The repairman was friendly and knowlegable. The job was completed in a short amount of time! I would recommend O’Brein any time. I was given a written warranty. Joey was my repairman and did an excellent job from start to completion.
Don N.
2014-02-25
Service Area: Fort Worth-Arlington
*****Excellent service and price!
The tech showed up within an hour of my call and did an outstanding job. My garage is good as new and at a great price. Many companies charge much more for Sunday work. I will definitely recommend o’brien to all my friends.
James S.
2014-02-24
Service Area: Fort Worth-Arlington
*****Excellant, we had service within an hour.
Excellant
Brenda J.
2014-02-24
Service Area: Fort Worth-Arlington
*****Appointment process, conformation and repair were excellent.
John the repair specilist was timley, very honest and knowegable, I was very pleased with the whole process from making the appointment to the final repair.
Thomas N.
2014-02-23
Service Area: Minneapolis-St. Paul
*****
John was great. He explained everything to me, and made sure that I understood what I needed, and why he was doing what he was doing
John B.
2014-02-21
Service Area: Chicago
*****very professional.
On time and knowledgeable of eqwill reuipment. will use O’Brien again in future if need arrives
garland F.
2014-02-21
Service Area: Fort Worth-Arlington
*****Great Job Robert!
The service was great, prompt and courteous.
Ruth B.
2014-02-21
Service Area: Fort Worth-Arlington
*****Very Professional
Very pleased with the service. Only took about 30minutes to replace both springs, which would probably have taken me 2 days. Joe explained everything he was going to do then went to work. Will call you guys again if I need you.
Michael D.
2014-02-21
Service Area: Minneapolis-St. Paul
*****Technician was very professional and courteous
I have used your company two times with the same technician and I am very glad I chose you.
Dean V.
2014-02-20
Service Area: Fort Worth-Arlington
*****Prompt, Friendly, Honest and Efficient
I made the appointment early AM and a technician was at my home at 2PM same day. The technician came in assess the work needed, advised and quickly got it done. I will recommend O’Brien to all of my friends and family needing garage door work.
Priscilla G.
2014-02-20
Service Area: Houston
*****A pleasure
Easy and fast!
Ashley K.
2014-02-19
Service Area: Houston
*****Easy to Schedule, Arrived on Time
It was easy to schedule an appointment to replace a broken overhead garage door spring and the technician arrived during the scheduled time frame. He completed the job in a timely manner and was very neat and efficient.
Michael M.
2014-02-18
Service Area: San Antonio
*****Great Service
The service technicians were amazing. They were very thorough on explaining the type of garage door opener I needed for my unique situation. Both technicians were extremely polite and considerate.
Brandy M.
2014-02-18
Service Area: Seattle
*****Great people to work with.
This was the second time that we had call on them Both time I could give them a rating of 5 star or better. They were on time – fixed the problem. Highly recommend this company.
Jon G.
2014-02-17
Service Area: Minneapolis-St. Paul
*****Great job
Service tech was very knowlegable and well mannered. Great job
william M.
2014-02-17
Service Area: San Antonio
*****Your team met all my needs.
Team was knowledgable, great advice, quick and timly service. All round great experience. Good value. Thanks
James W.
2014-02-16
Service Area: Houston
****Very pleased.
Had a great experience for first time service from O’Brien. Our assigned technician was very good and explained every step taken.
Tom D.
2014-02-16
Service Area: Seattle
*****Wonderful Service
Jessica was very friendly and helpful when I called. Daniel was extremely wonderful when he came fix my garage door. He explained what was wrong and how to fix it. Top rate service all the way around!!!
Lance M.
2014-02-14
Service Area: Fort Worth-Arlington
*****Quick and Reliable!
Great job – thanks!
Michael D.
2014-02-14
Service Area: Fort Worth-Arlington
****Nice technician
The technician was a little later than the appointment window, but he was very pleasant and replaced our door opener quickly.
Jon Z.
2014-02-14
Service Area: San Antonio
*****Great, professional service.
Great service. Polite and professional.
Chuck W.
2014-02-14
Service Area: San Antonio
*****Good work at a reasonable price
Arrived when scheduled performed work quickly and price was reasonable
Bob C.
2014-02-13
Service Area: Fort Worth-Arlington
*****Tune-up
I got a garage door tune-up done and the technician also recommended replacing the rollers. He also fixed the sensors that were acting up every now and then and advised on how to align them myself if needed. Overall it was a good experience.
Anirban R.
2014-02-13
Service Area: Houston
*****Very good
Very good service from phone call to onsite work.
david S.
2014-02-13
Service Area: Houston
*****Fast Service & pleasant staff
My electric garage door springs were broken and did some damage to some other parts. I called and left voicemail for service and was called back early the next morning by a pleasant staff. She scheduled my appointment and then was able to have a Tech come out that afternoon. Very personable & pleasant staff all around! There were no surprises in my repair costs and they totally explained what needed to be done. I will definitely use them in the future and refer them to friends & family! Thank you!
Trena C.
2014-02-10
Service Area: Seattle
*****Great work! Quick service and reasonably priced.
O’Brien came in and fixed my garage door without issue. The door is working great, and the repair charges were very reasonable. I would recommend O’Brien for their great work and friendly customer service. Thanks!
Joe P.
2014-02-09
Service Area: Chicago
*****very satisfied
came on time and did a great job on a really cold day
Eugene D.
2014-02-08
Service Area: Chicago
*****My technician was courteous and competent!
My technician was cheerful, and he knew exactly what he was doing.
Cathy K.
2014-02-07
Service Area: Fort Worth-Arlington
*****very good job
very good job
paramjit K.
2014-02-07
Service Area: Seattle
*****great service!
Company kept me well informed as to when the rep would arrive. Service was complete and quickly repaired. Our door works like a dream!
Rick J.
2014-02-05
Service Area: Chicago
*****Prompt and Professional
Pleasant, Prompt, Professional, Knowledgable
Stephanie S.
2014-02-05
Service Area: Seattle
*****totally satiesfied
technician was extremely professional and polite, I’d recommend O’Brian garage doors to anyone.
Dagmar S.
2014-02-04
Service Area: Baltimore
*****Very pleased with the work done.
So happy that you came out on the same day and a reasonable time. Excellent work. Very satisfied.
Geri D.
2014-02-01
Service Area: Chicago
*****excellent service
Very satisfied; well run organization
Gail F.
2014-01-31
Service Area: Fort Worth-Arlington
*****On time, friendly, fixed the problem.
Edwin discussed my choices of repairing the immediate problem of a broken drive belt along with suggestions for long term use. I didn’t want to go another day of opening and closing the garage door manually and he made a special trip to the warehouse to get the parts needed so the unit would be operational that evening. I didn’t realize how spoiled I was to push the remote button when I pulled into the driveway. Thanks Edwin and thanks O’Brien.
Lyn N.
2014-01-31
Service Area: Houston
****Very Satisfied.
Mike M.
2014-01-30
Service Area: Fort Worth-Arlington
*****DID GOOD WORK
WAS VERY NICE
GLORIA S.
2014-01-28
Service Area: Fort Worth-Arlington
*****Fast, quick & good work
Repairman was out in a matter of minutes. Walked me through the repair as he was actually doing it. Very friendly & informative!
Richard B.
2014-01-27
Service Area: Fort Worth-Arlington
*****Tech was so very nice and told me everything he was doing.
He was on time quick and I think he did a great job. The garage door was totally in bad shape. Your tech was so patient with me on all my questions and even showed me things to look for in the future and thing that needed to be replaced. I thank him for a job well done. Thank you
Ginger D.
2014-01-27
Service Area: Houston
*****Great experience, tech was very informative.
Will use again as needed.
Hal E.
2014-01-26
Service Area: Atlanta
*****Great tech
Came immediately
Cindy J.
2014-01-26
Service Area: Fort Worth-Arlington
*****good job
Joe G.
2014-01-25
Service Area: Fort Worth-Arlington
*****Timely and professional
Satisfied from office personnel to the tech.
Antoine M.
2014-01-25
Service Area: Fort Worth-Arlington
*****Benjamin does a great job!
Overall great service from this team.
Stuart W.
2014-01-25
Service Area: Milwaukee
*****Brock was very professional and friendly
Brock gave us helpful information, he was very informative.
Steffen K.
2014-01-25
Service Area: Seattle
*****Great experience.
The company was easy to get ahold of, quick to respond, the repairman was on time, very courteous and helpful. The work was done efficiently and the garage was left very clean (nothing left behind to sweep or throw away). I would definitely use them again and would recommend to friends.
Lori F.
2014-01-24
Service Area: Atlanta
*****Excellent
Serviceman was very nice and very efficent. He arrived when he said he would and spotted the trouble (broken spring) very quickly.
David M.
2014-01-24
Service Area: Houston
*****Was well pleased with agent, Jesus.
Good Service. He was patient with my questions. Overall with agent and company receiptionist giving information when I first called to make an appointment. Also, when I called to ask a question about my statement. Nothing was incorrect, but I did not see all on statement. The agent, Jesus explained what my possibilities were and my options for long and short term needs. I appreciated this so very much. He did a good job, and I am so pleased to be able to get in and out of the garage.
Dorothy (Dottie) J.
2014-01-22
Service Area: Fort Worth-Arlington
*****Service Rep never tried to do unnecessary service
Harold W.
2014-01-22
Service Area: Fort Worth-Arlington
*****Great job.
Mike is very skilled and took excellent care of us. He informed us of all that needed to be replaced and done and did a great job.
Luann G.
2014-01-21
Service Area: Atlanta
*****Very responsive service.
Friendly technician was at my home quickly and within the promised time. He was knowledgeable and thorough and replaced a broken spring
Brian H.
2014-01-20
Service Area: San Antonio
*****Excellent
Tech was timely, honest and pleasant.
Sherri R.
2014-01-19
Service Area: Houston
*****
Very Satisfied.Very good presentation and complete knowledge of the job
Jorge R.
2014-01-19
Service Area: Houston
*****Steve did a good job.
I was well pleased with the service, but I did have to call the office to find out how to reset the password. Steve explained how to reset the password but he didn’t explain as far as I understood that the reset button was on the motor on the ceiling of the garage.
John K.
2014-01-18
Service Area: Atlanta
*****The only one I will let work on my garage door!
Very reliable and professional. Always on time with good people.
Robert M.
2014-01-18
Service Area: Fort Worth-Arlington
Excellent service and reasonable price
The service rep, Clayton arrived earlier than expected, completed his analysis and then made repairs in about one hour, which we were very pleased with. He also gave us some info on preventive maintenance since we had not been lubricating the moving parts regularly. Clayton (I think that is his name) was very pleasant and seemed to really know his job.
Jim F.
2014-01-17
Service Area: Baltimore
*****Thanks O’Brien Garage Doors
The repairman was very nice, professional, and he did a great job. I would highly recommend him and the company to others.

Thanks,

Melanie P.

Melanie P.
2014-01-16
Service Area: Milwaukee
*****Excellent
excellent
Martha D.
2014-01-15
Service Area: San Antonio
*****Great Work
The O’Brien team does great work, and they show-up for the work at the agreed upon time.

I have and do recommend O’Brien to others.

Eric J.
2014-01-13
Service Area: Fort Worth-Arlington
*****The technician was efficient and ahead of schedule.
The technician fixed the door but did admit that he didn’t know what had caused the problem. Since we had had a similar problem 2 years ago he suggested we think about a new garage door as this one is very old. He was polite and was ahead of schedule as we had expected him much later.
Art H.
2014-01-12
Service Area: Fort Worth-Arlington
*****came over withing one hour of calling..fantastic!
great service, knowledgeable repairmen, at a fair price.
you cant beat that comvination!
michael W.
2014-01-11
Service Area: Chicago
*****Very Satisified
The Service Technician was very pleasant and knowledgeable. He explained, in details, what the problem was and what he was going to do to fix the problem. He arrived on time. I appreciated the phone call that I received from the company prior to his arrival. I really appreciated the fact that I was given a two hour window to receive services rather than 4 hours. The prices were reasonable. I would use this company again and would recommend them to others.
rose L.
2014-01-10
Service Area: San Antonio
*****My technician was more than helpful and pleasant.
My technician was more than helpful and pleasant. He informed me of my options and spent a great deal of time, even after the job was finished in explaining to me how he could fix an additional problem. He is going to do additional research into some further issues and get back to me. I was very pleased. He could not have been more patient and helpful, even though it was very dark, cold and late. I would highly recommend this company to my friends.
Madonna M.
2014-01-09
Service Area: Chicago
*****I would wholeheartedly recommend this company.
I was amazed they could come to my home the same day i called.
The service man , Chris, was very knowledgeable and completed the work in short order.
John B.
2014-01-08
Service Area: Fort Worth-Arlington
*****Great job, thank you!
The phone rep and service technician were both so nice and helpful, and the job was done well. I would definitely recommend O?Brien.
Holly J.
2014-01-08
Service Area: Seattle
*****Excellent Service
Robert was great, prompt, knowledgeable and friendly. He fixed the problems quickly. Would use him again. Thanks! Sharon
Sharon L.
2014-01-07
Service Area: Fort Worth-Arlington
*****
Same technician from 2-3 years ago shows me this company takes care of their employees. Tech was friendly, knowledgeable, and clearly explained my options and the costs. Noticed he knew the rates by heart – clearly a professional. Would gladly recommend them to my friends and family.
Ricky C.
2013-12-07
Service Area: Fort Worth-Arlington
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} else {