Reviews

Here’s what our customers are saying about us!

From 224 reviews
Ron McGough
Ron McGough
Very Impressed! First time customer. Will definitely use again.Joey showed up on time. Found the problem. Offered solutions.Explained the options and the cost for each.Made the repairs quickly and showed me exactly what he did.I … read more
Response from business owner
Thank you kindly Ron! We are so happy to hear that your service experience with Joey was so great. It was an absolute pleasure servicing your garage door for you on Tuesday! We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Scott
Scott
Great service and advice!!
Response from business owner
Thank you so much Scott! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you yesterday. Warm Regards, O’Brien Staff.
via Google
Jeremiah Anderson-Kaapa
Jeremiah Anderson-Kaapa
The professionalism, timeliness, and speed made me happy to have had them work on our garage. He worked diligently and I appreciate that the job was completed like the openers had been there the entire time. Thanks guys
Response from business owner
Thank you kindly Jeremiah! We are more than happy to hear that your service experience with us was so great. It was an absolute pleasure installing your garage door openers for you! We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Sr. Pastor Antonnio Benton
Sr. Pastor Antonnio Benton
Excellent Work. Good price. Very Professional
Response from business owner
Thank you kindly Mr. Benton! We are so happy to have been of assistance in installing your new garage door spring for you last week. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Helen Bradley
Helen Bradley
Friendly, honest and efficient we were very impressed with O'Brien Garage Doors. We had hoped that all the old opener needed was a tune-up, but the technician pronounced the motor as unrepairable. He had a new opener with him, but did not … read more
Response from business owner
Hi Helen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us on Friday. It always makes our day to hear such amazing feedback from our valued customers! We are so happy we were able to provide various service options for you to choose from and it was an absolute pleasure installing your new garage door opener for you! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Charlie Hess
Charlie Hess
Excellent service with a good product. Fast and efficient install.
Response from business owner
Thank you kindly Charlie! We are so happy to have been of assistance in installing your new garage door opener for you on Friday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Jose Lazala
Jose Lazala
Excellent service. My technician Victor Ortiz very professional and very helpful answering all my questions . I definitely will recommend.
Response from business owner
Thank you kindly Jose! We are more than happy to hear that your service experience with Victor was so great. It was an absolute pleasure installing your new garage door for you on Friday! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Mickey Cerwins
Mickey Cerwins
The workmanship of installer was clean, & the seal on the door was tight. the quality of the garage door was equal to the price. I am very happy
Response from business owner
Hello Mickey! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure installing your new garage door for you this month! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time, your business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Patricia Cairns
Patricia Cairns
The technician arrived on time and carfully assessed our problem. We were completely happy with him and the service he rendered. The cost was fair, and we are now permanent customers of O’Brien. Class A service and personnel.
Response from business owner
Thank you kindly Patricia! We are so happy to hear you had such a great experience with our technician on Tuesday. It was such a pleasure servicing and getting your garage door working smoothly for you. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Deanna Darr
Deanna Darr
During the Snowpacalypse of Texas 2021, my electricity went out for 56 hours. I couldn't even get my car out of the garage to start it and warm up or charge my devices because the spring had broken and I was not strong enough to manually … read more
Response from business owner
Hi Deanna! Thank you so very much for taking the time to come leave such kind words regarding your recent service experience with us. We are so happy to have been of assistance in replacing your garage door spring for you after the storm! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Robin Ryan
Robin Ryan
prompt and professional company
Response from business owner
Thank you very kindly Robin! It was such a pleasure working with you last month and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
HIREN RAVAL
HIREN RAVAL
QUICK RESPONSE AND QUICK SERVICE.
Response from business owner
Thank you very kindly Hiren! It was such a pleasure getting your spring all changed out for you on Saturday. We thank you for your time and business and wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Tracy Higgins
Tracy Higgins
I am so pleased with O'Brien Garage Doors that I am happy to say I will now be recommending them to all clients as well! First off scheduling was a breeze, they had a friendly representative that got me on the schedule right away. What I … read more
Response from business owner
Hello Tracy! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Ronnie. It was an absolute pleasure installing your new garage door springs for you on Saturday! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Mike Porter
Mike Porter
The technician was friendly, courteous, and knowledgable. He completed the door installation in a timely manner.
Response from business owner
Thank you so much Mike! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you on Friday. Warm Regards, O’Brien Staff.
via Google
Michele Speakmon
Michele Speakmon
The technician was knowledgeable and professional. Arrived on time and worked quickly.. We will continue to use O'Brien Garage Doors.
Response from business owner
Thank you kindly Michele! We are so happy to have been of assistance in performing your garage door tune up for you last week. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Sandi Greene
Sandi Greene
Was extremely pleased with Patrick, prompt and , professional. Truly appreciate the response time. Called that morning, out in 4 hours ! Yay!Thank you !!! I am a Realtir and will definitely be referring O’Brien to my clients snd fellow … read more
Response from business owner
Thank you kindly Sandi! We are so happy to hear you had such a great service experience with our technician Patrick. It was such a pleasure servicing your garage door for you yesterday! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Kevin Austin
Kevin Austin
O'brien was fast, professional, and great to work with. I will definitely be calling them for any future needs. Thanks again!
Response from business owner
Thank you so much Kevin! We are so happy to have been of assistance in replacing your garage door springs for you on Thursday. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Dale Milner
Dale Milner
Great Customer Service and Communication.
Response from business owner
Thank you very kindly Dale! It was such a pleasure working with you earlier this month and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Maria Hilliard
Maria Hilliard
Been using O’Brien now for 14 years, I would highly recommend them for their honesty and excellent service. They tell you only what you need if anything is needed. Service engineers are always on time & get the job done quickly and … read more
Response from business owner
Hello Maria! Thank you so much for taking the time to come leave such kind words regarding your recent service experience with us! We are so happy to have been of assistance in servicing your garage door for you on Friday. It has been such a pleasure working with you over the years and we hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Frank Cardinal
Frank Cardinal
Have used multiple times and always excellent workmanship. Very polite and don't ask to do more than is required and their prices are very good when compared to others I have worked with over the past 30 years in the Keller Area
Response from business owner
Hello Frank! Thank you so much for taking the time to come leave kind words regarding your recent service experience with us. It was an absolute pleasure performing your garage door tune up for you on Friday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Joseph Martella
Joseph Martella
Same garage door for 23 years, serviced only by O'Brian 3 times. Same day service each time!
Response from business owner
Thank you very kindly Joseph! We are so happy to have been of service in installing your new garage door springs for you on Thursday. We thank you for your time and business and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
via Google
Katrina Groom
Katrina Groom
Service is excellent. The office staff is courteous and tech was able to fix our garage door and install a really nice door opener in no time at all. Couldn’t be happier! Highly recommend!
Response from business owner
Hello Katrina! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure installing your new garage door opener for you on Tuesday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Jennifer Benton
Jennifer Benton
On time, great professional work!! Great company and would definitely recommend!!
Response from business owner
Thank you kindly Jennifer! We are so happy to have been of service in installing your new garage door for you on Thursday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Dewayne Lewis
Dewayne Lewis
Great Customer Service!!!
Response from business owner
Thank you kindly Dewayne! We are so happy to have been of assistance in installing your new garage door opener for you yesterday. We thank you for your time and business, and it was an absolute pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Nerissa White
Nerissa White
My son and I couldn't get the keypad to sync with the motor. They were able to send out an technician the very next day and he was awesome! I'm pregnant and due any day now so this was a huge deal for me. I would definitely use them in the … read more
Response from business owner
Thank you so very much Nerissa! We are so happy to hear you had such a great service experience with us! It was an absolute pleasure installing your new garage door keypad for you on Wednesday. We thank you for your time and business, and we look forward to working with your for years to come! Warm Regards, O'Brien Staff.
via Google
Patrick Reilly
Patrick Reilly
I've used O'Brien for 16 years and I've never been disappointed. I've always been lucky enough to get same day service. They're honest and always do quality work.
Response from business owner
Hello Patrick! Thank you so very much for taking the time to come leave kind words regarding your recent and past service experiences with us! We are so happy to have been of assistance in replacing your garage door spring for you on Wednesday. It has been such a pleasure working with you over the years and we hope you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Tony Adema
Tony Adema
The technician, Joe, was friendly, courteous, and above all an obvious expert at what he was doing. He explained the reason for the problem in easy-to-understand language and suggested the best way to get good use from my old garage door … read more
Response from business owner
Thank you kindly Tony! We are so happy to hear you had such a great service experience with our technician Joe. It was such a pleasure installing your new garage door springs for you on Wednesday. We thank you for your time, your business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Deborah Ellis
Deborah Ellis
Obrien Garage Doors provided excellent response to our door problem. The technician arrived promptly, was very knowledgeable, replaced the door springs, upgraded the door rollers, and provided a lifetime warranty. We are very satisfied and… read more
Response from business owner
Thank you kindly Deborah! We are so happy to hear you had such a great service experience with us on Friday. It was such a pleasure installing your new garage door springs and upgrading your rollers for you! We thank you so very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O’Brien Staff.
via Google
Mahendra Mehta
Mahendra Mehta
Mr. Victor of O'Brien Garage Doors did an excellent job replacing my two garage doors with new ones. He is a very outstanding expert, hard worker, honest and punctual. I highly recommend them. Thank you, Victor and O'Brien Garage Doors!
Response from business owner
Hello Mahendra! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our technician Victor! We are so happy to have been of service in installing your new garage door for you last Thursday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Steven Brown
Steven Brown
On-time service. Service rep was friendly and knowledgeable.
Response from business owner
Thank you so much Steven! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Tuesday. Warm Regards, O’Brien Staff.
via Google
Bob L
Bob L
Excellent service. Very knowledgeable technician-Tom.G.
old school nute
old school nute
My appointment was set for 2 to 5 p.m. they were able to come earlier which was GREAT. They were the 3rd company I had out since everyone was telling me I had to get a new garage door and there was no way for it to be fixed. Patrick came … read more
Response from business owner
Hello Shaunte! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Patrick. It always makes our day to hear such amazing feedback from our valued customers! It was an absolute pleasure repairing your garage door for you last Wednesday. We are so very happy to hear that your door is working better than ever! We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O’Brien Staff.
via Google
Darren Hooker
Darren Hooker
Great service and honest feeback for the repair that was needed. Prices were fair. Will use again and have over the past 15 years.
via Google
Melvin vanrie
Melvin vanrie
Replaced battery in Craftsman unit. Also service the moving parts of the garage door. Friendly service man. Timely service time.
Response from business owner
Thank you kindly Melvin! We are so happy to have been of assistance in replacing your garage door opener battery for you. We thank you so very much for your time, your business, and it has been an absolute pleasure working with you over the years! Warm Regards, O’Brien Staff.
via Google
Alice Fay
Alice Fay
Came during specified appointment timeframe and was done in what seemed a flash. Got my garage door back on track and working much more smoothly. Thanks!
Response from business owner
Thank you so very much Alice! We are so happy to have been of assistance in getting your door back on track for you yesterday. We thank you for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
via Google
marlin carter
marlin carter
Professional and fast
Response from business owner
Hi Marlin! Thank you very kindly! It was such a pleasure working with you on Friday to get your door back on track and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
marlin carter
marlin carter
Professional and fast
Response from business owner
Hi Marlin! Thank you very kindly! It was such a pleasure working with you on Friday to get your door back on track and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Elizabeth Minshall
Elizabeth Minshall
Would not recommend this company. Horrible customer service. I was emailing the company, someone by the name of Ashlee almost two months ago, and I wanted a quote on a garage door and the company did not ONCE contact me back since the … read more
Response from business owner
Oh no Elizabeth!! We are so very sorry! Customer care is very important to us and we are so sorry your email slipped through the cracks! Ashlee actually left our company back in the last week of August, and we had a huge transition of customer emails and a long training process with our new representative with a new company email address. We went through all of Ashlee's emails addressing any that we saw were unread and starting a new thread with our new representative and our customers. We have been checking her email for follow ups as well until the account is shut down in a few weeks. Your email must have been filed away so that we were not able to see it, so we very much apologize for this! Your business is very important to us, and we thank you for your time and patience. Our new email address that will stay permanent is customercare@obriendoor.com. We have updated this on our website and medias as well so that we try to avoid confusion moving forward. I will be having our new representative Georgia reach out to you right away from the customercare email. Again, we very much apologize for this mishap and hope that we are able to work with you!! We hoped that we caught each and every email that was not responded to, and apologize that this did not happen in your case. Warm Regards, O'Brien Staff.
via Google
Elizabeth Minshall
Elizabeth Minshall
Would not recommend this company. Horrible customer service. I was emailing the company, someone by the name of Ashlee almost two months ago, and I wanted a quote on a garage door and the company did not ONCE contact me back since the … read more
Response from business owner
Oh no Elizabeth!! We are so very sorry! Customer care is very important to us and we are so sorry your email slipped through the cracks! Ashlee actually left our company back in the last week of August, and we had a huge transition of customer emails and a long training process with our new representative with a new company email address. We went through all of Ashlee's emails addressing any that we saw were unread and starting a new thread with our new representative and our customers. We have been checking her email for follow ups as well until the account is shut down in a few weeks. Your email must have been filed away so that we were not able to see it, so we very much apologize for this! Your business is very important to us, and we thank you for your time and patience. Our new email address that will stay permanent is customercare@obriendoor.com. We have updated this on our website and medias as well so that we try to avoid confusion moving forward. I will be having our new representative Georgia reach out to you right away from the customercare email. Again, we very much apologize for this mishap and hope that we are able to work with you!! We hoped that we caught each and every email that was not responded to, and apologize that this did not happen in your case. Warm Regards, O'Brien Staff.
via Google
Quinn Vidrine
Quinn Vidrine
I found O'Brien via Google search and decided to take the chance on an unknown thanks to the wonderful Google Reviews. My personal experience lived up to top notch reviews. Nicholas, the technician who visited our home was respectful, … read more
via Google
Doug Shonkwiler
Doug Shonkwiler
The installation was precise; the istaller was very knowledgable, and shared his insight. So far, the door operates as advertised.
via Google
Joe
Joe
Their service is quick and the technician was very helpful.
via Google
William Harnagel
William Harnagel
I haved used O'Brien for a number of years. They provide excellent service and reasonable rates. I do recommend them.
via Google
Syed Rafiuddin
Syed Rafiuddin
Straight talk ! No hidden fees and no surprisesVery quick service
via Google
Andrew Shutt
Andrew Shutt
They were able to get to my house within 2 hours after i called on a Saturday afternoon, and we're able to get my broken garage door back on track so i could still use the garage while i waited for them to install a new door. New door was … read more
Response from business owner
Hello Andrew! We are so glad to hear you had such a great service experience with us this last week. It was an absolute pleasure getting your door back on track and installing your new garage door for you! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you so very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Angela & Bruce McQuien
Angela & Bruce McQuien
Easy to work with, good installation job.
via Google
Marie Barker
Marie Barker
On time courteous, professional and did a very nice thorough job of fixing problem and doing preventive maintenance. Will be using again for my other garage door.
Response from business owner
Hello Marie! We are so happy to hear that you had such a great service experience with us last week. It was such a pleasure servicing your garage door for you! We thank you for your time, business, and we look forward to working with you in the future! Warm Regards, O'Brien Staff.
via Google
Tamera Boyd
Tamera Boyd
They are great and work according to your schedule the customer service and all just a pleasure.
Response from business owner
Thank you kindly Tamera! It was an absolute pleasure servicing your garage door for you this month. We thank you so very much for your time and business, and we wish you a great rest of your week! Warm Regards, O'Brien Staff.
via Google
Kyle Dailey
Kyle Dailey
Always prompt and courteous!!!
Response from business owner
Hello Kyle! Thank you so very much for taking the time to come and leave such kind words regarding your service experiences with us over the years. It has been an absolute pleasure working with you and we wish you a wonderful rest of you week! Warm Regards, O'Brien Staff.
via Google
Larry LaFollette
Larry LaFollette
We have used O’Brien’s for over 23 years and have never had any problem with their service.They have always been professional and courteous and reasonably priced.Jody, the gentleman who serviced us yesterday was very nice and fixed us up … read more
via Google
Ken Acklie
Ken Acklie
Ronnie was my technician. He was professional, courteous and amazing as it sounds, seem to have a passion for garage doors and garage door openers. I did end up buying a couple of parts that I was hoping I wouldn't have to but he … read more
via Google
Jimmy Stark
Jimmy Stark
Technician was very competent and professional
Response from business owner
Thank you kindly Jimmy! We are so happy to have been of assistance in performing your garage door tune up. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Harper Cooper
Harper Cooper
Tech was friendly, experienced and had my problem fixed quickly.
Response from business owner
Thank you kindly Harper! We are so happy to have been of assistance in replacing your garage door spring for you on Monday. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Donna Holmes
Donna Holmes
Our garage doors fell off the track. They sent someone in a couple of hours. He fixed the door for a great price with a lifetime warranty. I recommend them highly.
Response from business owner
Hello Donna! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us on Saturday. We are so happy to have been of assistance in replacing your garage door springs to get your door back on track! It was such a pleasure working with you and we hope you have a wonderful week! Warm Regards, O'Brien Staff.
via Google
scott dennett
scott dennett
Great customer service and a bonus to allow a Saturday to be a 'normal' business day with no upcharge.And more importantly, Ronnie is an excellent representative of O'Brien!
Response from business owner
Hi Scott! We are more than happy to hear that your service experience with Ronald was great. It was an absolute pleasure replacing your garage door springs for you last month! We thank you for your time, business, and we hope you have a great rest of your weekend! Warm Regards, O'Brien Staff.
via Google
Jefferson Braga
Jefferson Braga
7/20 – OBrien sent their Technician Daniel to come fix my garage door motor and a bent garage railing. He did a great job and we really love how they obsess over their customers.5/20 – I visited O'Brien's showroom last week and was … read more
Response from business owner
Thank you very much Jefferson for visiting our store and for sharing such beautiful pictures of our shop! We very much appreciate it!! Warm Regards, O'Brien Staff.
via Google
Brian Boisvert
Brian Boisvert
Did a great job was timely and quick, very professional. They made sure everything worked and we even have a WIFI garage system. Was a great experience thank you.
Response from business owner
Hello Brian! It always makes our day to hear such kind words from our valued customers! We are so happy to have been of assistance in installing your new garage door opener. It has been such a pleasure working with you over the years and hope you have a wonderful week! Warm Regards, O'Brien Staff.
via Google
Christie Mercier
Christie Mercier
The service Tech Alex was nice and knowledgeable. He did not try to up sale. Fixed what needed to be repaired, and make some recommendation for future repairs. I would recommend O'Brien Garage Doors.Thank you for the great service!
Response from business owner
Thank you kindly Christie! We are so happy to hear you had such a great experience with our technician Alex. It was such a pleasure servicing and getting your garage door back on track for you. We thank you for your time and business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Sarah Jordan
Sarah Jordan
VERY FRIENDLY, FAST AND PROFESSIONAL
Response from business owner
Thank you kindly Sarah! It was such a pleasure installing your new garage door springs for you on Monday. We appreciate your time and business, and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Buddy Jones
Buddy Jones
GREAT work, superior workmanship and very friendly, observed COVID-19 rules masking, gloves, social distancing, etc...
Response from business owner
Thank you kindly Buddy! We are so glad to hear that your service experience was great. It was an absolute pleasure servicing your garage door for you on Tuesday. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
ben bryant
ben bryant
Technician CJ showed up in less than two hours a fixed my problem very professional, polite and qualified. Fair price for a job well done. I will use them again and recommend you do also.
Response from business owner
Hi Ben! We are more than happy to hear that your service experience with CJ was great. It was an absolute pleasure servicing your garage door for you. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Fred Schneiweiss
Fred Schneiweiss
Always reliable, shows up on time, and quality work.
Response from business owner
Thank you kindly Fred! It was such a pleasure performing your garage door tune up for you. We are so happy to have been your garage door company of choice over the years! We thank you very much for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
via Google
Giovanna Salas-Crawford
Giovanna Salas-Crawford
Joey was very professional and friendly. He offered the best options for our needs and food his job well done and fast
Response from business owner
Hi Giovanna! We are more than happy to hear that your service experience with Joey was great. It was an absolute pleasure servicing your garage door for you. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
LaRonda Hicks
LaRonda Hicks
Awesome customer service. Very prompt and on time. Very affordable. The technician was very pleasant and explained the job task before and after.
Response from business owner
Thank you kindly LaRonda! We very much appreciate your kind words regarding your recent experience with us. It was such a pleasure working with you to replace your garage door springs. We are so happy to have been your garage door company of choice over the years. We thank you very much for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
via Google
Clay Kelley
Clay Kelley
We called, Joey came out within 25 minutes. Did a great job, very nice man, we will be customers for life!
Response from business owner
Thank you kindly Mr. Kelley! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience with Joey was great. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Jerome English
Jerome English
Your technician was very friendly and identified our problem right away. Our repaired garage door is working well.
Response from business owner
Hello Jerome! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Paul N
Paul N
Patrick was great👍
Response from business owner
Hi Paul! We are more than happy to hear that your service experience with Patrick was great. It was an absolute pleasure installing your new garage door opener. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Dan Emory
Dan Emory
Prompt service – explained everything fully – no surprises – price as quoted
Response from business owner
Hi Dan! Thank you very much for your kind words! It has been such a pleasure servicing your garage door over the years, and we look forward to working with you today to get your warranty work taken care of. We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Dan Mathys
Dan Mathys
Quick response and repair !
Response from business owner
Thank you very kindly Dan! It was such a pleasure working with you and getting your garage door spring all changed out! We thank you for your time and business! Warm Regards, O'Brien Staff.
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Caroline Saenz
Caroline Saenz
Very helpful. Did a great job.
Response from business owner
Hi Caroline! Thank you very much for your kind words! It was such a pleasure converting your two garage doors into one large door and installing and opener as well! We are very happy you were satisfied! If you have an extra moment and would like to attach a photo to this review of your new door we would love to see the finished product! Warm Regards, O'Brien Staff.
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Kathleen Blevins
Kathleen Blevins
I am a repeat customer and will never go anywhere else for my garage door needs. Patrick was very professional and installed my new parts quickly. Very nice guy. Really appreciate Joey as well. Both of them made me feel like an important … read more
Response from business owner
Hi Kathleen! Thank you so very much for all of your kind words regarding your experience with Patrick and Joey the other day! We are so happy to have been of service in changing your garage door spring and servicing your door this time around. We are very grateful to have you as a repeat customer and very much appreciate your business! We look forward to working with you for many years to come, and we hope that you have a wonderful weekend!! Warm Regards, O'Brien Staff.
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Jerry Sharpe
Jerry Sharpe
Ronnie did a fantastic job. I had a bracket come off of a panel. He fixed that and did a tune up on the door and replaced the rollers. The door is like new. It runs much quieter.
Response from business owner
Hi Jerry! Thank you so very much for taking the time to come and leave kind words regarding your experience with Ronnie the other day! We are so happy to have been of service in repairing your garage door panel and replacing the needed hinges. We thank you for your time, your business, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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Janet Reed
Janet Reed
Stellar service
Response from business owner
Thank you so very much Janet! It has been such a pleasure working with you over the years! We thank you for your time and business! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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souka reed
souka reed
Great service!Check out their new location.
Response from business owner
Thank you very much Souka! We very much appreciate your kind words and are so happy to hear that you liked our new location! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Clint Dickinson
Clint Dickinson
Alex was a fantastic technician! Quality work and quick – and almost as important, personable and funny. Good work!
Response from business owner
Hi Clint! Thank you very much for taking the time to come and leave kind words regarding your recent experience with Alex! We are so happy to have been of service in replacing your garage door springs! We thank you very much for your time, your business, and are proud to call you our valued customer! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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David Ward
David Ward
I got next day service when I called. The technician was friendly and went over all that need to be done to the door to get it working again and some things that needed attention. He quoted what I thought was a reasonable price and did … read more
Response from business owner
Hi David! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! It was such a pleasure assisting you with your spring replacement and garage door opener replacement! We are so happy to hear that your door is running smoothly and quietly. We thank you for your time and business and look forward to working with you for many years to come! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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patty murphy
patty murphy
Nice tech called before and showed up on time. Fixed my problem, while showing me what happened.
Response from business owner
Thank you very kindly Patty!! It was such a pleasure coming and doing your garage door tune up for you! Please feel free to give us a like on Facebook for future deals, updates, news, and more. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Sergio Garrido
Sergio Garrido
Called O'Brien garage doors to repair a garage door and within the same day I got my garage door fixed, the technician was very nice and knowledgeable person, he explained the problem in a way that I can understand it. Excellent service and… read more
Response from business owner
Hi Sergio! Thank you so very much for taking the time to come and leave kind words regarding your service with us the other day! We are so happy to have been of assistance with your garage door off track. It always makes our day to hear kind words that we can share with our technicians and staff on behalf of our valued customers! Please feel free to give us a like on Facebook for future updates, deals, news, and more. We hope that you have a wonderful rest of your week and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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Rick Tittle
Rick Tittle
I really appreciate the prompt service and the visit with Joey.I had to do some work on my Jeep which was parked in my drive, Having Joey there to replace the springs and fix my garage door saved me from having to go thru the house to get … read more
Response from business owner
Hi Mr. Tittle! Thank you so very much for taking the time to come and leave kind words regarding your experience with Joey with your spring replacement last week! We are so happy that you were satisfied and are happy to have been of service! We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Ken Moody
Ken Moody
Great Service!! Came out the same day! Service tech was awesome!
Response from business owner
Thank you so very much Ken! It was such a pleasure getting your garage door springs changed out for you! We thank you for your time and business and look forward to working with you for many years to come! Please feel free to like us on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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Fred DeVore
Fred DeVore
Prompt service, professional, and always do the job right the first time!
Response from business owner
Thank you very much Fred! We very much appreciate your time and business over the years! Please feel free to like us on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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Winter Dreams
Winter Dreams
Professional, courteous, fast installation and reasonably priced. Called customer service and within 2 days brand new garage door. Awesome service!
Response from business owner
Thank you very kindly! We are so happy to have been of service installing a new garage door for you! We thank you for your time and business and are so happy you were satisfied! If you have an extra moment and would like to attach a photo of your new door with this review, we would love to see the finished product! Thank you again for your time and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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james castaneda
james castaneda
I have used others with my rentals and primary residence But this last time I had to find someone who Is reasonable and quick.the prices were better and their service technician was more professional and the work was very quick he knew … read more
Response from business owner
Hi James! Thank you so very much for taking the time to come and leave kind words regarding your experience! We are so happy to have been of service, and are very excited to be your garage door company of choice for your rental properties! Please feel free to like us on Facebook and/or follow us on instagram for news and updates! Warm Regards, O'Brien Staff.
via Google
lee hickey
lee hickey
on time, very efficient and excellent cleanup after done
Response from business owner
Thank you very much Lee! It was such a pleasure installing your door for you recently! We thank you for your time and business and look forward to working with you for many years to come! If you have an extra moment and would like to attach a picture of your new door to this review we would love to see the finished product! Warm Regards, O'Brien Staff.
via Google
Scott Wilson
Scott Wilson
quick response and great service!
Response from business owner
Thank you so very much Scott! It was a pleasure changing out your hinge for you and getting you all taken care of! We thank you for your time and business and hope that you have a wonderful rest of your week! Please feel free to give us a like on Facebook and/or follow us on Instagram to see news and updates! Warm Regards, O'Brien Staff.
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German Gomez
German Gomez
We highly recommend them; we used them for the first time and not only did they accommodate our scheduling needs in uncertain times but the technician was punctual, attentive and very people oriented. He explained in extreme detail … read more
Response from business owner
Thank you very much for taking the time to come and leave kind words regarding your recent experience with us! It always makes our day to know that our valued customers were very pleased with their service! We are so happy to have been assistance with performing tune ups on your garage doors! We thank you for your time, your business, and we look forward to working with you for many years to come! Please feel free to give us a like on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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Tamara Williams
Tamara Williams
We were very satisfied with the customer service and knowledge that Ronnie showed during his visit for our garage door repair. This is his second visit here due to the garage door on the opposite side going out. He was very timely, friendly… read more
Response from business owner
Hi Tamara! Thank you so very much for taking the time to come and leave kind words regarding your recent service with Ronnie! It has been such a pleasure working with you with your garage door needs! We thank you for your time and business and look forward to working with you for many years to come! Please feel free to give us a like on Facebook or follow us on Instagram to see news and updates! Warm Regards, O'Brien Staff.
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Tom Aronson
Tom Aronson
The service level continues to be excellent.
Response from business owner
Thank you so very much Tom! It has been such a pleasure working with you over the years. We are so happy to be of service! Warm Regards, O'Brien Staff.
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Lonnie Dorsey
Lonnie Dorsey
Iwas very satified with your tecs.work ronnie ,he knows his stuff
Response from business owner
Thank you so very much Lonnie! We apologize for the delayed response as there were some limits with responding over the last couple of months, but we very much appreciate your kind words and very much appreciate your time and business! It was our pleasure to assist! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Kathy Mitchell
Kathy Mitchell
Very efficient service and super polite. Twice I’ve used them. One for a new garage door and this time to replace an old opener.
Response from business owner
Hi Kathy! Thank you so very much for your kind words regarding your service with us a few weeks ago! We apologize for the delayed response as there were some limits with responding over the last couple of months, but we very much appreciate your kind words and very much appreciate your time and business! Have a wonderful rest of your week! It has been our absolute pleasure assisting you with your garage door needs these last couple of times! Warm Regards, O'Brien Staff.
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Gloria Gordon
Gloria Gordon
O'Brien Garage Doors – Fort Worth-Arlington showed up on time, took his time to review my options and got to work right away, getting the job done in the amount of time promised. I appreciated his professionalism and respect for my time. He… read more
Response from business owner
Hi Gloria! We thank you very much for taking the time to come and post kind words regarding your recent experience with us! It was our pleasure getting you all taken care of, and we are happy to call you our valued customer! We apologize for the delayed response, as there were some limits on responding over the last few months. We hope that you have a wonderful rest of your week and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Debbie Gowin
Debbie Gowin
Our garage door came off the tracks and rested lopsidedly in a half open configuration. Called O’Brien on Sunday and had a repair technician out by 10 AM on Monday. Garage door back on track, new springs and good to go before noon. … read more
Response from business owner
Hi Debbie! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy to hear that you were very satisfied and that we were able to get you taken care of quickly! We thank you for being our valued customer and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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ERIN LAUGINIGER
ERIN LAUGINIGER
The technician came. Was extremely knowledgeable, quickly found the issue and fixed our garage door. I will use O'Brien Garage Doors again and will refer my real estate clients too. Thank you!!!
Response from business owner
Hi Erin! Thank you very much for taking the time to come and leave kind words regarding your experience with us last Friday! We are so happy to hear you were very pleased. We thank you very much for your time, your business, and your referrals to your clients! We hope that you have a wonderful rest of your week and look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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Joseph Faust
Joseph Faust
Joey, my technician, was thorough and provide me an understanding of my repair. His explanation was helpful in my understanding/planning of my future plans.
Response from business owner
Hi Joseph! Thank you very much for taking the time to come and leave kind words regarding your recent service with Joey! It has been such a pleasure working with you over all the years! We very much appreciate your time, your business, and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Jay Sabatucci
Jay Sabatucci
Very nice crew. Suggested needed improvements and got the job done quickly We're very happy, that's why we always use O'Brien.
Response from business owner
Hi Jay! Thank you very much for taking the time to come and leave kind words regarding your experience with us on Tuesday. It was such a pleasure doing your torsion spring conversion and has been such a pleasure working with you over the years. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Sheila Perry
Sheila Perry
Great tech. Fast Service.
Response from business owner
Thank you very kindly Sheila! It was such a pleasure assisting you with your spring repair last week. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Samuel Rhodes
Samuel Rhodes
Available quickly to come make the repair I needed. Service tech recommended some maintenance and was very friendly.
Response from business owner
Hi Mr. Rhodes! Thank you so very much for taking the time to come and leave kind words regarding your experience with us last week! We very much appreciate your time, your business, and are happy that you were satisfied with your spring repair. We hope that you have a wonderful rest of your week and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Tom Beatty
Tom Beatty
Great prompt service, even replaced springs and fixed a bad connection I made in the door to opener connection. Had used them before and recommended to our neighbors a couple of months ago. Both ours and our neighbors door failed on a … read more
Response from business owner
Hello Tom! Thank you so very much for taking the time to come and voice kind words regarding your experience with us the other day! It was our pleasure assisting your with your spring replacement. We are so happy to hear that we were able to get your neighbors taken care of as well. We thank you very much for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Jeffrey Jordan
Jeffrey Jordan
I'm a long time customer of O'brien and have always been pleased with their work, thus why I keep using them. As usual, the Tech was friendly and prompt. They had to reschedule likely due to possible inclement weather. Not sure, … read more
Response from business owner
Hi Jeffrey! Thank you so very much for your kind words regarding your experience with us last week and all of your experiences over the years! We are so happy that we have been able to be your garage door company of choice and are happy to be for many years to come! We thank you very much for your time, your business, and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
David Walker
David Walker
I called on a Thursday and they came out Friday to give an estimate and installed it on Saturday. They did a very professional job. Every person was pleasant to deal with and it works perfectly. The new stuff is soooo much better than the … read more
Response from business owner
Hello David! We thank you very much for taking the extra moment to come and share such kind words regarding your experience with our staff and technicians! We were so pleased to be your garage door company of choice recently for your new door install! We thank you for your time, your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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