Reviews
Here’s what our customers are saying about us!
From 232 reviews
4/5/22 – Revising review due to the owner’s detailed and thoughtful response – thank you! – Decent company, and our technician Nicholas was very nice and knowledgeable. He came out on Monday to replace our garage door opener. … read more
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Hello Erika, we appreciate your business, and apologize for any inconvenience! We know we have been to your home several times over the years and would never want one experience to change your opinion of us! We went over the encounter with the technician, as customer care is very important to us, and we are always looking to provide the best care for our customers and address concerns when necessary. It looks like we came out on Monday, and when the technician was there, he saw that the belt on the motor in place was broken. At that time it was decided that you guys would like a new opener. We have spoken to him to make sure that he is giving all options to customers in regards to all of the different openers that are available. It looks like he put in one of our higher end openers, the belt drive (vs a chain or screw drive). Because this was not an opener that he had on his truck, he needed to go to the vendor to pick one up. This process will take a little time because we need to allow time for the order to be submitted, drive time to and from the vendor, and then make sure there is still time to perform the installation. For this reason, we set up the install for the following day, Tuesday. Unfortunately, when he got the motor all installed on Tuesday, he realized it was defective. He needed to …
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Nick did a excellent job putting roller back on track and straighten rails! Quick and I was able to get back to my day.
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Thank you kindly Al! We are so happy to hear you had such a great experience with our technician Nick. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
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I just wanted to thank you for your quick and efficient service today – and commend Victor, who did such a good job replacing my outdated and broken cables. He replaced with the pulling system on top of the door – and it’s much quieter and … read more
Joey was excellent. Courteous, knowledgeable, and fast in the servicing of my Genie opener. Also installed new springs and rollers. Thanks to your company for having great employees!
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Thank you kindly Rick! We are more than happy to hear that your service experience with Joey was so great. It was an absolute pleasure servicing your genie opener and installing new springs and rollers for you. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Joey, was the worker who came on the initial service call. He was amazing, very friendly and didn’t charge me for his service call until he did a follow up visit to be sure the problem was resolved which it was. The service call charge was … read more
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Hello Nancy! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Joey. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you last week! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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very knowledgeable and friendly....fixed right up
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Thank you so much Andrea! We very much appreciate your time and business, and it was such a pleasure installing your new garage door springs for you on Friday. Warm Regards, O’Brien Staff.
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Same day service for my folks garage doors. Did good job. Recommend!
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Thank you so much David! We very much appreciate your time and business, and it has been such a pleasure working with you and your family over the years. Warm Regards, O’Brien Staff.
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Arrived on time and stated pricing up front. Good, quick repair to my broken spring. Made an appointment on a Sunday for following Monday morning. Would highly recommend.
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Thank you kindly Vernon! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience was so great. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Quick to respond! Next day appointment to diagnose the issue, and scheduled the install of a new opener to accommodate my schedule. Joey was prompt, knowledgeable and extremely courteous!! Will call on them again if the need arises. I … read more
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Hello Angela! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Joey. We are so happy to have been of assistance in installing your new garage door opener for you on Saturday! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Fast, experienced, friendly. Need I say more?
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Thank you so much Timothy! We very much appreciate your time and business, and it was such a pleasure installing your new garage door spring for you on Monday. Warm Regards, O’Brien Staff.
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Very Impressed! First time customer. Will definitely use again.Joey showed up on time. Found the problem. Offered solutions.Explained the options and the cost for each.Made the repairs quickly and showed me exactly what he did.I … read more
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Thank you kindly Ron! We are so happy to hear that your service experience with Joey was so great. It was an absolute pleasure servicing your garage door for you on Tuesday! We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Great service and advice!!
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Thank you so much Scott! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you yesterday. Warm Regards, O’Brien Staff.
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The professionalism, timeliness, and speed made me happy to have had them work on our garage. He worked diligently and I appreciate that the job was completed like the openers had been there the entire time. Thanks guys
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Thank you kindly Jeremiah! We are more than happy to hear that your service experience with us was so great. It was an absolute pleasure installing your garage door openers for you! We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Excellent Work. Good price. Very Professional
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Thank you kindly Mr. Benton! We are so happy to have been of assistance in installing your new garage door spring for you last week. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Friendly, honest and efficient we were very impressed with O'Brien Garage Doors. We had hoped that all the old opener needed was a tune-up, but the technician pronounced the motor as unrepairable. He had a new opener with him, but did not … read more
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Hi Helen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us on Friday. It always makes our day to hear such amazing feedback from our valued customers! We are so happy we were able to provide various service options for you to choose from and it was an absolute pleasure installing your new garage door opener for you! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Excellent service. My technician Victor Ortiz very professional and very helpful answering all my questions . I definitely will recommend.
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Thank you kindly Jose! We are more than happy to hear that your service experience with Victor was so great. It was an absolute pleasure installing your new garage door for you on Friday! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Excellent service with a good product. Fast and efficient install.
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Thank you kindly Charlie! We are so happy to have been of assistance in installing your new garage door opener for you on Friday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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The workmanship of installer was clean, & the seal on the door was tight. the quality of the garage door was equal to the price. I am very happy
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Hello Mickey! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure installing your new garage door for you this month! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time, your business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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The technician arrived on time and carfully assessed our problem. We were completely happy with him and the service he rendered. The cost was fair, and we are now permanent customers of O’Brien. Class A service and personnel.
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Thank you kindly Patricia! We are so happy to hear you had such a great experience with our technician on Tuesday. It was such a pleasure servicing and getting your garage door working smoothly for you. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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During the Snowpacalypse of Texas 2021, my electricity went out for 56 hours. I couldn't even get my car out of the garage to start it and warm up or charge my devices because the spring had broken and I was not strong enough to manually … read more
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Hi Deanna! Thank you so very much for taking the time to come leave such kind words regarding your recent service experience with us. We are so happy to have been of assistance in replacing your garage door spring for you after the storm! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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prompt and professional company
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Thank you very kindly Robin! It was such a pleasure working with you last month and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
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QUICK RESPONSE AND QUICK SERVICE.
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Thank you very kindly Hiren! It was such a pleasure getting your spring all changed out for you on Saturday. We thank you for your time and business and wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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I am so pleased with O'Brien Garage Doors that I am happy to say I will now be recommending them to all clients as well! First off scheduling was a breeze, they had a friendly representative that got me on the schedule right away. What I … read more
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Hello Tracy! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Ronnie. It was an absolute pleasure installing your new garage door springs for you on Saturday! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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The technician was friendly, courteous, and knowledgable. He completed the door installation in a timely manner.
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Thank you so much Mike! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you on Friday. Warm Regards, O’Brien Staff.
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The technician was knowledgeable and professional. Arrived on time and worked quickly.. We will continue to use O'Brien Garage Doors.
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Thank you kindly Michele! We are so happy to have been of assistance in performing your garage door tune up for you last week. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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O'brien was fast, professional, and great to work with. I will definitely be calling them for any future needs. Thanks again!
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Thank you so much Kevin! We are so happy to have been of assistance in replacing your garage door springs for you on Thursday. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Great Customer Service and Communication.
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Thank you very kindly Dale! It was such a pleasure working with you earlier this month and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
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Been using O’Brien now for 14 years, I would highly recommend them for their honesty and excellent service. They tell you only what you need if anything is needed. Service engineers are always on time & get the job done quickly and … read more
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Hello Maria! Thank you so much for taking the time to come leave such kind words regarding your recent service experience with us! We are so happy to have been of assistance in servicing your garage door for you on Friday. It has been such a pleasure working with you over the years and we hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Have used multiple times and always excellent workmanship. Very polite and don't ask to do more than is required and their prices are very good when compared to others I have worked with over the past 30 years in the Keller Area
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Hello Frank! Thank you so much for taking the time to come leave kind words regarding your recent service experience with us. It was an absolute pleasure performing your garage door tune up for you on Friday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Same garage door for 23 years, serviced only by O'Brian 3 times. Same day service each time!
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Thank you very kindly Joseph! We are so happy to have been of service in installing your new garage door springs for you on Thursday. We thank you for your time and business and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
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Service is excellent. The office staff is courteous and tech was able to fix our garage door and install a really nice door opener in no time at all. Couldn’t be happier! Highly recommend!
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Hello Katrina! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure installing your new garage door opener for you on Tuesday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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On time, great professional work!! Great company and would definitely recommend!!
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Thank you kindly Jennifer! We are so happy to have been of service in installing your new garage door for you on Thursday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Great Customer Service!!!
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Thank you kindly Dewayne! We are so happy to have been of assistance in installing your new garage door opener for you yesterday. We thank you for your time and business, and it was an absolute pleasure working with you! Warm Regards, O'Brien Staff.
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My son and I couldn't get the keypad to sync with the motor. They were able to send out an technician the very next day and he was awesome! I'm pregnant and due any day now so this was a huge deal for me. I would definitely use them in the … read more
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Thank you so very much Nerissa! We are so happy to hear you had such a great service experience with us! It was an absolute pleasure installing your new garage door keypad for you on Wednesday. We thank you for your time and business, and we look forward to working with your for years to come! Warm Regards, O'Brien Staff.
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The technician, Joe, was friendly, courteous, and above all an obvious expert at what he was doing. He explained the reason for the problem in easy-to-understand language and suggested the best way to get good use from my old garage door … read more
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Thank you kindly Tony! We are so happy to hear you had such a great service experience with our technician Joe. It was such a pleasure installing your new garage door springs for you on Wednesday. We thank you for your time, your business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
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I've used O'Brien for 16 years and I've never been disappointed. I've always been lucky enough to get same day service. They're honest and always do quality work.
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Hello Patrick! Thank you so very much for taking the time to come leave kind words regarding your recent and past service experiences with us! We are so happy to have been of assistance in replacing your garage door spring for you on Wednesday. It has been such a pleasure working with you over the years and we hope you have a wonderful weekend! Warm Regards, O'Brien Staff.
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Obrien Garage Doors provided excellent response to our door problem. The technician arrived promptly, was very knowledgeable, replaced the door springs, upgraded the door rollers, and provided a lifetime warranty. We are very satisfied and… read more
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Thank you kindly Deborah! We are so happy to hear you had such a great service experience with us on Friday. It was such a pleasure installing your new garage door springs and upgrading your rollers for you! We thank you so very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O’Brien Staff.
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Mr. Victor of O'Brien Garage Doors did an excellent job replacing my two garage doors with new ones. He is a very outstanding expert, hard worker, honest and punctual. I highly recommend them. Thank you, Victor and O'Brien Garage Doors!
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Hello Mahendra! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our technician Victor! We are so happy to have been of service in installing your new garage door for you last Thursday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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On-time service. Service rep was friendly and knowledgeable.
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Thank you so much Steven! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Tuesday. Warm Regards, O’Brien Staff.
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My appointment was set for 2 to 5 p.m. they were able to come earlier which was GREAT. They were the 3rd company I had out since everyone was telling me I had to get a new garage door and there was no way for it to be fixed. Patrick came … read more
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Hello Shaunte! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Patrick. It always makes our day to hear such amazing feedback from our valued customers! It was an absolute pleasure repairing your garage door for you last Wednesday. We are so very happy to hear that your door is working better than ever! We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O’Brien Staff.
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Excellent service. Very knowledgeable technician-Tom.G.
Great service and honest feeback for the repair that was needed. Prices were fair. Will use again and have over the past 15 years.
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Hello Darren! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and we hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Replaced battery in Craftsman unit. Also service the moving parts of the garage door. Friendly service man. Timely service time.
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Thank you kindly Melvin! We are so happy to have been of assistance in replacing your garage door opener battery for you. We thank you so very much for your time, your business, and it has been an absolute pleasure working with you over the years! Warm Regards, O’Brien Staff.
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As someone who is also in the retail service business, these guys did not disappoint. Communication was on point. Tech was on time, professional and thorough in explaining everything.
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Hello Jeremy! We are so very happy to hear that you were so pleased with your service experience with us. It was an absolute pleasure servicing your garage door for you yesterday! We thank you for your time, your business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Came during specified appointment timeframe and was done in what seemed a flash. Got my garage door back on track and working much more smoothly. Thanks!
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Thank you so very much Alice! We are so happy to have been of assistance in getting your door back on track for you yesterday. We thank you for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
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Professional and fast
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Hi Marlin! Thank you very kindly! It was such a pleasure working with you on Friday to get your door back on track and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
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Would not recommend this company. Horrible customer service. I was emailing the company, someone by the name of Ashlee almost two months ago, and I wanted a quote on a garage door and the company did not ONCE contact me back since the … read more
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Oh no Elizabeth!! We are so very sorry! Customer care is very important to us and we are so sorry your email slipped through the cracks! Ashlee actually left our company back in the last week of August, and we had a huge transition of customer emails and a long training process with our new representative with a new company email address. We went through all of Ashlee's emails addressing any that we saw were unread and starting a new thread with our new representative and our customers. We have been checking her email for follow ups as well until the account is shut down in a few weeks. Your email must have been filed away so that we were not able to see it, so we very much apologize for this! Your business is very important to us, and we thank you for your time and patience. Our new email address that will stay permanent is customercare@obriendoor.com. We have updated this on our website and medias as well so that we try to avoid confusion moving forward. I will be having our new representative Georgia reach out to you right away from the customercare email. Again, we very much apologize for this mishap and hope that we are able to work with you!! We hoped that we caught each and every email that was not responded to, and apologize that this did not happen in your case. Warm Regards, O'Brien Staff.
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I found O'Brien via Google search and decided to take the chance on an unknown thanks to the wonderful Google Reviews. My personal experience lived up to top notch reviews. Nicholas, the technician who visited our home was respectful, … read more
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Hello Quinn! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with Nicholas on Monday. We are so very happy that you took a chance on the unknown, as it was an absolute pleasure performing your garage door tune up and replacing your rollers! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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The installation was precise; the istaller was very knowledgable, and shared his insight. So far, the door operates as advertised.
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Hi Doug! We are more than happy to hear that your service experience with our technician was so great. It was an absolute pleasure installing your new garage door opener for you on Friday. We thank you for your time, business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Their service is quick and the technician was very helpful.
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Hi Joe! Thank you very kindly! It was such a pleasure working with you and installing your garage door opener on Saturday. We are so happy to call you our valued customer and we hope you have a great week! Warm Regards, O'Brien Staff.
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Straight talk ! No hidden fees and no surprisesVery quick service
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Thank you kindly Syed! It was an absolute pleasure servicing your garage door for you on Wednesday. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O’Brien Staff.
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I haved used O'Brien for a number of years. They provide excellent service and reasonable rates. I do recommend them.
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Hello William! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in performing your garage door tune up for you on Thursday. It has been such a pleasure working with you over the years and we wish you a wonderful week! Warm Regards, O’Brien Staff.
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They were able to get to my house within 2 hours after i called on a Saturday afternoon, and we're able to get my broken garage door back on track so i could still use the garage while i waited for them to install a new door. New door was … read more
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Hello Andrew! We are so glad to hear you had such a great service experience with us this last week. It was an absolute pleasure getting your door back on track and installing your new garage door for you! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you so very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Easy to work with, good installation job.
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Hello Angela and Bruce! We are so happy to have been of service in installing your new garage doors! If you have an extra moment and would like to attach a photo of your new garage doors to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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On time courteous, professional and did a very nice thorough job of fixing problem and doing preventive maintenance. Will be using again for my other garage door.
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Hello Marie! We are so happy to hear that you had such a great service experience with us last week. It was such a pleasure servicing your garage door for you! We thank you for your time, business, and we look forward to working with you in the future! Warm Regards, O'Brien Staff.
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Always prompt and courteous!!!
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Hello Kyle! Thank you so very much for taking the time to come and leave such kind words regarding your service experiences with us over the years. It has been an absolute pleasure working with you and we wish you a wonderful rest of you week! Warm Regards, O'Brien Staff.
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We have used O’Brien’s for over 23 years and have never had any problem with their service.They have always been professional and courteous and reasonably priced.Jody, the gentleman who serviced us yesterday was very nice and fixed us up … read more
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Hello Larry! Thank you so very much for taking the time to come and leave such kind words regarding your past and recent experiences with us. We are more than happy to hear you had such a great service experience with our technician Jody! It always make our day to hear such kind words from our valued customers. We thank you so very much for your time, your business, and it has been an absolute pleasure working with you over the years! Warm Regards, O'Brien Staff.
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Ronnie was my technician. He was professional, courteous and amazing as it sounds, seem to have a passion for garage doors and garage door openers. I did end up buying a couple of parts that I was hoping I wouldn't have to but he … read more
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Hello Ken, thank you for your very kind words regarding your experience with Ronnie! It is very important to us that our customers always have a pleasant experience, feel valued, and that their garage door repair has been completely taken care of! We apologize if there was any confusion on the pricing, as it is very important to us to always be transparent and have our customers' best interest at heart. We thank you for your time, for your business, and look forward to assisting you with any garage door needs you may have in the future! Warm Regards, O'Brien Staff.
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Technician was very competent and professional
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Thank you kindly Jimmy! We are so happy to have been of assistance in performing your garage door tune up. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Tech was friendly, experienced and had my problem fixed quickly.
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Thank you kindly Harper! We are so happy to have been of assistance in replacing your garage door spring for you on Monday. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Our garage doors fell off the track. They sent someone in a couple of hours. He fixed the door for a great price with a lifetime warranty. I recommend them highly.
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Hello Donna! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us on Saturday. We are so happy to have been of assistance in replacing your garage door springs to get your door back on track! It was such a pleasure working with you and we hope you have a wonderful week! Warm Regards, O'Brien Staff.
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Great customer service and a bonus to allow a Saturday to be a 'normal' business day with no upcharge.And more importantly, Ronnie is an excellent representative of O'Brien!
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Hi Scott! We are more than happy to hear that your service experience with Ronald was great. It was an absolute pleasure replacing your garage door springs for you last month! We thank you for your time, business, and we hope you have a great rest of your weekend! Warm Regards, O'Brien Staff.
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7/20 – OBrien sent their Technician Daniel to come fix my garage door motor and a bent garage railing. He did a great job and we really love how they obsess over their customers.5/20 – I visited O'Brien's showroom last week and was … read more
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Thank you very much Jefferson for visiting our store and for sharing such beautiful pictures of our shop! We very much appreciate it!! Warm Regards, O'Brien Staff.
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Did a great job was timely and quick, very professional. They made sure everything worked and we even have a WIFI garage system. Was a great experience thank you.
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Hello Brian! It always makes our day to hear such kind words from our valued customers! We are so happy to have been of assistance in installing your new garage door opener. It has been such a pleasure working with you over the years and hope you have a wonderful week! Warm Regards, O'Brien Staff.
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The service Tech Alex was nice and knowledgeable. He did not try to up sale. Fixed what needed to be repaired, and make some recommendation for future repairs. I would recommend O'Brien Garage Doors.Thank you for the great service!
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Thank you kindly Christie! We are so happy to hear you had such a great experience with our technician Alex. It was such a pleasure servicing and getting your garage door back on track for you. We thank you for your time and business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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VERY FRIENDLY, FAST AND PROFESSIONAL
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Thank you kindly Sarah! It was such a pleasure installing your new garage door springs for you on Monday. We appreciate your time and business, and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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GREAT work, superior workmanship and very friendly, observed COVID-19 rules masking, gloves, social distancing, etc...
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Thank you kindly Buddy! We are so glad to hear that your service experience was great. It was an absolute pleasure servicing your garage door for you on Tuesday. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Technician CJ showed up in less than two hours a fixed my problem very professional, polite and qualified. Fair price for a job well done. I will use them again and recommend you do also.
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Hi Ben! We are more than happy to hear that your service experience with CJ was great. It was an absolute pleasure servicing your garage door for you. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Always reliable, shows up on time, and quality work.
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Thank you kindly Fred! It was such a pleasure performing your garage door tune up for you. We are so happy to have been your garage door company of choice over the years! We thank you very much for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
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Joey was very professional and friendly. He offered the best options for our needs and food his job well done and fast
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Hi Giovanna! We are more than happy to hear that your service experience with Joey was great. It was an absolute pleasure servicing your garage door for you. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Awesome customer service. Very prompt and on time. Very affordable. The technician was very pleasant and explained the job task before and after.
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Thank you kindly LaRonda! We very much appreciate your kind words regarding your recent experience with us. It was such a pleasure working with you to replace your garage door springs. We are so happy to have been your garage door company of choice over the years. We thank you very much for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
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We called, Joey came out within 25 minutes. Did a great job, very nice man, we will be customers for life!
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Thank you kindly Mr. Kelley! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience with Joey was great. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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Your technician was very friendly and identified our problem right away. Our repaired garage door is working well.
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Hello Jerome! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Patrick was great👍
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Hi Paul! We are more than happy to hear that your service experience with Patrick was great. It was an absolute pleasure installing your new garage door opener. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Prompt service – explained everything fully – no surprises – price as quoted
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Hi Dan! Thank you very much for your kind words! It has been such a pleasure servicing your garage door over the years, and we look forward to working with you today to get your warranty work taken care of. We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Quick response and repair !
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Thank you very kindly Dan! It was such a pleasure working with you and getting your garage door spring all changed out! We thank you for your time and business! Warm Regards, O'Brien Staff.
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Very helpful. Did a great job.
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Hi Caroline! Thank you very much for your kind words! It was such a pleasure converting your two garage doors into one large door and installing and opener as well! We are very happy you were satisfied! If you have an extra moment and would like to attach a photo to this review of your new door we would love to see the finished product! Warm Regards, O'Brien Staff.
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I am a repeat customer and will never go anywhere else for my garage door needs. Patrick was very professional and installed my new parts quickly. Very nice guy. Really appreciate Joey as well. Both of them made me feel like an important … read more
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Hi Kathleen! Thank you so very much for all of your kind words regarding your experience with Patrick and Joey the other day! We are so happy to have been of service in changing your garage door spring and servicing your door this time around. We are very grateful to have you as a repeat customer and very much appreciate your business! We look forward to working with you for many years to come, and we hope that you have a wonderful weekend!! Warm Regards, O'Brien Staff.
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Ronnie did a fantastic job. I had a bracket come off of a panel. He fixed that and did a tune up on the door and replaced the rollers. The door is like new. It runs much quieter.
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Hi Jerry! Thank you so very much for taking the time to come and leave kind words regarding your experience with Ronnie the other day! We are so happy to have been of service in repairing your garage door panel and replacing the needed hinges. We thank you for your time, your business, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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Stellar service
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Thank you so very much Janet! It has been such a pleasure working with you over the years! We thank you for your time and business! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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Great service!Check out their new location.
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Thank you very much Souka! We very much appreciate your kind words and are so happy to hear that you liked our new location! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Alex was a fantastic technician! Quality work and quick – and almost as important, personable and funny. Good work!
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Hi Clint! Thank you very much for taking the time to come and leave kind words regarding your recent experience with Alex! We are so happy to have been of service in replacing your garage door springs! We thank you very much for your time, your business, and are proud to call you our valued customer! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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I got next day service when I called. The technician was friendly and went over all that need to be done to the door to get it working again and some things that needed attention. He quoted what I thought was a reasonable price and did … read more
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Hi David! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! It was such a pleasure assisting you with your spring replacement and garage door opener replacement! We are so happy to hear that your door is running smoothly and quietly. We thank you for your time and business and look forward to working with you for many years to come! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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Nice tech called before and showed up on time. Fixed my problem, while showing me what happened.
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Thank you very kindly Patty!! It was such a pleasure coming and doing your garage door tune up for you! Please feel free to give us a like on Facebook for future deals, updates, news, and more. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Called O'Brien garage doors to repair a garage door and within the same day I got my garage door fixed, the technician was very nice and knowledgeable person, he explained the problem in a way that I can understand it. Excellent service and… read more
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Hi Sergio! Thank you so very much for taking the time to come and leave kind words regarding your service with us the other day! We are so happy to have been of assistance with your garage door off track. It always makes our day to hear kind words that we can share with our technicians and staff on behalf of our valued customers! Please feel free to give us a like on Facebook for future updates, deals, news, and more. We hope that you have a wonderful rest of your week and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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I really appreciate the prompt service and the visit with Joey.I had to do some work on my Jeep which was parked in my drive, Having Joey there to replace the springs and fix my garage door saved me from having to go thru the house to get … read more
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Hi Mr. Tittle! Thank you so very much for taking the time to come and leave kind words regarding your experience with Joey with your spring replacement last week! We are so happy that you were satisfied and are happy to have been of service! We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Great Service!! Came out the same day! Service tech was awesome!
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Thank you so very much Ken! It was such a pleasure getting your garage door springs changed out for you! We thank you for your time and business and look forward to working with you for many years to come! Please feel free to like us on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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Prompt service, professional, and always do the job right the first time!
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Thank you very much Fred! We very much appreciate your time and business over the years! Please feel free to like us on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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Professional, courteous, fast installation and reasonably priced. Called customer service and within 2 days brand new garage door. Awesome service!
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Thank you very kindly! We are so happy to have been of service installing a new garage door for you! We thank you for your time and business and are so happy you were satisfied! If you have an extra moment and would like to attach a photo of your new door with this review, we would love to see the finished product! Thank you again for your time and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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I have used others with my rentals and primary residence But this last time I had to find someone who Is reasonable and quick.the prices were better and their service technician was more professional and the work was very quick he knew … read more
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Hi James! Thank you so very much for taking the time to come and leave kind words regarding your experience! We are so happy to have been of service, and are very excited to be your garage door company of choice for your rental properties! Please feel free to like us on Facebook and/or follow us on instagram for news and updates! Warm Regards, O'Brien Staff.
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on time, very efficient and excellent cleanup after done
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Thank you very much Lee! It was such a pleasure installing your door for you recently! We thank you for your time and business and look forward to working with you for many years to come! If you have an extra moment and would like to attach a picture of your new door to this review we would love to see the finished product! Warm Regards, O'Brien Staff.
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quick response and great service!
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Thank you so very much Scott! It was a pleasure changing out your hinge for you and getting you all taken care of! We thank you for your time and business and hope that you have a wonderful rest of your week! Please feel free to give us a like on Facebook and/or follow us on Instagram to see news and updates! Warm Regards, O'Brien Staff.
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We highly recommend them; we used them for the first time and not only did they accommodate our scheduling needs in uncertain times but the technician was punctual, attentive and very people oriented. He explained in extreme detail … read more
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Thank you very much for taking the time to come and leave kind words regarding your recent experience with us! It always makes our day to know that our valued customers were very pleased with their service! We are so happy to have been assistance with performing tune ups on your garage doors! We thank you for your time, your business, and we look forward to working with you for many years to come! Please feel free to give us a like on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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We were very satisfied with the customer service and knowledge that Ronnie showed during his visit for our garage door repair. This is his second visit here due to the garage door on the opposite side going out. He was very timely, friendly… read more
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Hi Tamara! Thank you so very much for taking the time to come and leave kind words regarding your recent service with Ronnie! It has been such a pleasure working with you with your garage door needs! We thank you for your time and business and look forward to working with you for many years to come! Please feel free to give us a like on Facebook or follow us on Instagram to see news and updates! Warm Regards, O'Brien Staff.
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The service level continues to be excellent.
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Thank you so very much Tom! It has been such a pleasure working with you over the years. We are so happy to be of service! Warm Regards, O'Brien Staff.
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Iwas very satified with your tecs.work ronnie ,he knows his stuff
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Thank you so very much Lonnie! We apologize for the delayed response as there were some limits with responding over the last couple of months, but we very much appreciate your kind words and very much appreciate your time and business! It was our pleasure to assist! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Very efficient service and super polite. Twice I’ve used them. One for a new garage door and this time to replace an old opener.
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Hi Kathy! Thank you so very much for your kind words regarding your service with us a few weeks ago! We apologize for the delayed response as there were some limits with responding over the last couple of months, but we very much appreciate your kind words and very much appreciate your time and business! Have a wonderful rest of your week! It has been our absolute pleasure assisting you with your garage door needs these last couple of times! Warm Regards, O'Brien Staff.
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O'Brien Garage Doors – Fort Worth-Arlington showed up on time, took his time to review my options and got to work right away, getting the job done in the amount of time promised. I appreciated his professionalism and respect for my time. He… read more
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Hi Gloria! We thank you very much for taking the time to come and post kind words regarding your recent experience with us! It was our pleasure getting you all taken care of, and we are happy to call you our valued customer! We apologize for the delayed response, as there were some limits on responding over the last few months. We hope that you have a wonderful rest of your week and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Our garage door came off the tracks and rested lopsidedly in a half open configuration. Called O’Brien on Sunday and had a repair technician out by 10 AM on Monday. Garage door back on track, new springs and good to go before noon. … read more
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Hi Debbie! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy to hear that you were very satisfied and that we were able to get you taken care of quickly! We thank you for being our valued customer and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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The technician came. Was extremely knowledgeable, quickly found the issue and fixed our garage door. I will use O'Brien Garage Doors again and will refer my real estate clients too. Thank you!!!
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Hi Erin! Thank you very much for taking the time to come and leave kind words regarding your experience with us last Friday! We are so happy to hear you were very pleased. We thank you very much for your time, your business, and your referrals to your clients! We hope that you have a wonderful rest of your week and look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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Sun | 9AM – 7PM cst