(888) 973-0061 ashlee@obriendoor.com

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See What One of Our Customers Had to Say

Dear O’Brien Door,

I spoke with Gloria earlier today about this matter and she suggested that I send a followup email to make sure that my comments got to the right place.

This morning I had an appointment to get one of my garage door openers checked because it was malfunctioning. The technician who came out was named Joey and he was here well within the arrival time window.

You probably already know this, but I wanted you to know that Joey is an excellent employee and obviously a real asset to your company. He was very friendly and courteous and he went straight into his work on the garage door opener. After troubleshooting he showed me the problem with the unit and fully explained what the problem was and what options we had as far as repair or replacement. This unit is almost 30 years old and in the end I decided, based on Joey’s advice, that it was smarter and more cost efficient to replace it rather than repair it. Once that decision was made he immediately pulled a new unit out of his truck and began the complete replacement.

After the replacement installation was complete he explained the differences between the old and the new unit, then he programed both of our cars so that the built-in remotes were correctly set for use with the new opener. I won’t tell you that I was happy to spend money on a new opener, but since the money had to be spent anyway, this was about as easy and painless as it could be.

People are always quick to complain when something goes wrong, but that is not the case here. I want you to know that I wish every time I get work done on something I could get the same high quality level of service that I received from Joey today.


Jim G.

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Large Selection
of Doors and Openers

If you decide to buy new, we offer a large variety of garage doors in all sizes, styles, and grades of insulation as well as chain-driven and belt-driven garage door openers, from basic models to the top of the line in both. We are a large-volume garage door and opener dealer, which gives us the best pricing and a wide range of products. We can even customize a garage door for you.

O'Brien Garage Doors
Garage Door Repair
and Installation Services
Corporate Office:
5817 Interstate 20 W Suite 430
Arlington, TX 76017
(888) 973-0061

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